par Spiro Technologies4.5 / 5 27 avis Écrivez votre avis !
Pour qui ?
Sales teams at mid-enterprise B2B companies. Our customers include companies in the industries of: manufacturing, insurance, finance, real estate, logistics, software, and many more.
Notes moyennes27 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4.5 / 5
- Service client 4.5 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- À partir de 10 000,00 $US
- Version gratuite Non
- Version d'essai gratuite Non
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Spiro Technologies
- Fondé en 2014
En savoir plus sur Spiro
Spiro is the industry's first proactive relationship management platform. Natively built on artificial intelligence, Spiro provides a single solution encompassing traditional CRM, sales enablement and telephony. Spiro's AI engine eliminates the need for data entry and proactively guides sales people to the right actions at the right time. Customers report collecting 8 times more data, reaching 47% more prospects and closing 20% more deals after using Spiro.
Spiro - Fonctionnalités
- Accès mobile
- Devis et offres
- Gestion des tâches
- Gestion du territoire
- Intégration des médias sociaux
- Intégration du chat interne
- Intégration du marketing automation
- Lead scoring
- Stockage de documents
- Système de calendrier et de rappel
- e-mail marketing
- Base de données de clients
- Gestion des appels
- Gestion des campagnes
- Gestion des canaux
- Gestion des commissions
- Gestion des contacts
- Gestion des contrats
- Gestion des leads
- Gestion des opportunités
- Gestion des ventes sur le terrain
- Gestion du territoire
- Génération d'offres
- Mesure des performances
- Prévision des ventes
- Suivi des références
- e-mail marketing
Avis les plus utiles sur Spiro
Publié le 26/08/2019
Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant.
Commentaires: We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize.
Avantages: I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email.
Inconvénients: I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports.
Publié le 13/07/2018
My experience with Spiro so far has been very good.
Commentaires: Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro.
Avantages: I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process.
Inconvénients: There really isn't much that I don't like about the software. If you want to set up a campaign and select multiple contacts/pages, you can only do it one page at a time instead of selecting "select all". Very minor issue.
Publié le 05/01/2018
Spiro has changed the way we manage contacts and opportunities.
Commentaires: This software has allowed us to aggregate contacts and business opportunities across many users in multiple offices.
Avantages: I think what we at Henderson Services are finding that we like the best about Spiro is the availability to have several people working out of the same group of contacts and to integrate all of our touches and opportunities so that we are all aware of who is working on what. The option to tailor the reminders experience to each of our own personalities really helps drive it home.
Inconvénients: Occasionally certain pages are not set up quite the way we would like or do not have filter options that we need to see. Fortunately the Spiro team has been great about customizing our experience and helping use get those things integrated into our version.
Publié le 21/08/2018
What an easy CRM to use and have available
Commentaires: My company has seen an uptake in overall customer interaction and collaboration between sales personnel. It has been a great place to come together on projects with multiple departments being able to utilize easy to access customer information.
Avantages: This has been one of the best CRM experiences that I have had. I have used several others, but this was a breeze to use, the phone app is fantastic, integration with corporate email was simple: just everything really.
Inconvénients: We have had some cases where we needed some more functionality. However, Spiro was eager to address our concerns and has really come through on our requests.
Réponse de l'éditeur
envoyé par Spiro Technologies le 22/08/2018
Thank you Joshua! We are happy to hear that Spiro is helping you reach more customers, and allowing all departments to work together easily. Thank you for being a Spiro customer!
Publié le 11/01/2018
Spiro has helped me grow my business and handle the increase in customers.
Commentaires: Efficeincy, ease of use, effective systems management capabilities.
Avantages: I like most about Spiro it's easy to use user interface. I can put all the relevant information about a customer in an easy-to-manage location and classify them with a great deal of specificity.
Inconvénients: What I think could be improved is Opportunity organization. I like to sort throught my customers by accessing their "Created Date", but organizing opportunities by "Created Date" is not currently an option on Spiro.
Réponse de l'éditeur
envoyé par Spiro Technologies le 19/01/2018
We're so happy to hear that Spiro is helping you grow your business! Thank you for your feedback on wanting to sort your opportunities by "create date". We plan to roll out sorting options like this in a release next month.