Bandwidth

Bandwidth

par Bandwidth.com

Qui utilise Bandwidth ?

Bandwidth helps customers of all sizes equip their applications with voice calling, call tracking, text messaging, and 9-1-1 connectivity. Our APIs and nationwide IP voice network are built to scale.

Description de Bandwidth

Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few.

Informations sur Bandwidth

Bandwidth.com

https://www.bandwidth.com/

Fondé en 1999

Prix de Bandwidth

Bandwidth est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Bandwidth ci-dessous.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Bandwidth - Fonctionnalités

Logiciels de VoIP
Communications unifiées
Contrôles/Permissions d'accès
Enregistrement des appels
Gestion des contacts
Liaisons SIP
Routage des appels
Serveur vocal interactif (SVI)
Centre d'appel
Chat et messagerie
Conférences audio et vidéo
Enregistrement des appels
Gestion des fax
Partage des fichiers
Reconnaissance SVI et vocale
Routage des appels
Contrôle des sources
Contrôles/Permissions d'accès
Débogage
Développement d'applications web
Développement de logiciel
Développement mobile
Factorisation de code
Gestion du déploiement
Modélisation de données
Outils de collaboration
Rapports et analyses
Sans code
Tests de compatibilité
Analytique
Conception d'API
Contrôle d'accès
Contrôle du trafic
Gestion de versions
Gestion des tests
Gestion du cycle de vie des API
Portail des développeurs
Protection contre les menaces
Tableau de bord
Automate d'appel
Gestion des centres d'appel
Gestion des contacts
Gestion du télémarketing
Numéroteur prédictif (predictive dialer)
Rapports et analyses
Reconnaissance SVI et vocale
Suivi des appels
VoIP

Avis sur Bandwidth

Afficher 5 avis sur 110

Note globale
4.6/5
Facilité d'utilisation
4.6/5
Service client
4.7/5
Fonctionnalités
4.5/5
Rapport qualité-prix
4.6/5

Top notch support, porting can be tricky, overall however great experience

Publié le 19/06/2018
Nicholas L.
Systems Technician
Télécommunications
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Provides a great service that I am able to then resell as a finished complete product.

Avantages: Support is really great. When porting on network they are fantastic The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's. While they don't advertise it they pass T38 signaling through their system without issue and without changing any headers.

Inconvénients: Each part of the service is broken down into a separate login portal requiring the management of multiple logins for what should be 1 server. When logging into any of the portals their website feels it needs to open a new tab with every step leaving the last page open..... "Tip no one wants this ever" Searching DID's within your control is clunky and very slow due to the interface design. If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding. If you know how to utilize their API you can work around a lot of their faults but if you are going to use their product as-is be aware it will take much longer to accomplish simple tasks like setting a line to call forward than it should.

User Friendly Portal for Ordering and Porting Telephone Numbers

Publié le 27/11/2019
Utilisateur vérifié
LNP Coordinator, IC
Télécommunications, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, the portal is user friendly and is useful.

Avantages: It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too. You won't be taken to so many steps. Navigating the portal won't need a formal training, you can simply tour your self and be able to see what you need.

Inconvénients: Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming. It's like starting from scratch. Also, since the portal had the update, the partial porting will really need you to supply information which I think are okay even without those, example the next BTN for the remaining numbers since other carriers do not need this. For off-net port, you really cannot choose the time of port. This is not good for customers who reschedule during the port date.

My Preferred Carrier

Publié le 22/06/2018
Brianda M.
Telecom Specialist
Logiciels, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that.

Avantages: User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use.

Inconvénients: The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them.

Great rates, reliable network, features leave a lot to be desired.

Publié le 04/06/2018
Utilisateur vérifié
Technical Director
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
2/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Predictable rates with a reliable network.

Avantages: I own an IT MSP and hosted PBX company. I've been using Bandwidth.com for about a year now, coming from VoIP Innovations and Telnyx. I signed a 2 year contract and overall I'm satisfied. The rates are very low, and the network is very reliable in my experience. Customer support is average. If you call in for support you won't get much help as you're usually directed to send in a support ticket via email or their website.

Inconvénients: Lack of features. If you're only needing origination, termination and E911 then Bandwidth.com is perfect in that area. Coming from other carriers like VoIP Innovations and Telnyx, who offer many additional features that Bandwidth.com lacks.. Email to fax, and SMS to email to name a couple.. Bandwidth does offer SMS but you have use their API to implement it, so if you aren't a programmer, good luck. Due to the lack of features available, I still subscribe to a couple of other carriers for services that Bandwidth.com does not provide which is unfortunate.

I have multiple access, dashboard, support, Voice&Text Messaging & 911. I find them all easy to use

Publié le 20/06/2018
Dorothy P.
Telecom Billing Specialist
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It allows us to provide our customers service, with the ability to timely maintain that service.

Avantages: I like the feature ability on individual numbers, I also like the number porting and the ability to go back and retrieve old records. I particularly like the way we are able to set up our sub-accounts with the appropriate locations, and the ease of access to locate numbers associated with each location.

Inconvénients: That I have 4 login locations. Also, when removing numbers from a location, I have found that I can only remove/disconnect 1 number at a time.