tawk.to

Tawk.to, a messaging application that allows you to monitor and chat with your site visitors under a

Commentaires : Very easy to register as a client of the tool, a simple integration process for mobile APP and maintenance tasks that allow detailed customization based on our needs and business rules.

Avantages :

Tawk.to has a fairly complete interactive panel for the client and allows us to provide valuable information about visitors, in chats and page views, through graphs and historical analysis. It also integrates with different third-party applications and platforms such as WordPress, which is widely used by most implementations.

Inconvénients :

I think that the price factor is important, and possibly tawk.to should reduce the prices a bit as new platforms appear on the market every day so it is important to stay competitive. On the other hand I am not sure if the implementation of this platform could create a feeling of slowing down the site, so we must test this a little more in detail.

Best live chat software and there is no upfront cost!

Commentaires : It’s a great service that I would happily recommend to anyone looking to support their website visitors better. The live chat market is good overall, but Tawk.to is pushing what is expected out of services like this. We currently use Tawk.to on multiple sites, all managed and controlled by 1 Tawk.to account. The fact that Tawk.to can offers so much for free is astonishing.

Avantages :

Easy setup in multiple environments. We are currently hosting the plugin from a WordPress site, JavaScript + JQuery site, and a ReactJS site. All are being managed using the same Tawk.to the dashboard. From within the dashboard or mobile app you can build scripts and custom knowledge base articles that are super helpful when answering the same question for multiple clients. The ability to hire live agents as needed is such an amazing feature.

Inconvénients :

Although they offer the base function of Tawk.to for free, their add-ons for removing branding and Video + Voice + Screensharing is way overpriced. I wish they would offer some of the site's other features as paid add-ons and drop the price to remove branding and screen sharing. Having a better À la carte system for features would be nice.

Very good for someone who's just starting out

Commentaires : For startups who want to test products on website they may use tawk.to for analyzing the engagement on particular page as tawk.to provide you with live tracking facility for free.

Avantages :

Tawk.to is very easy to install or integrate into website and its completely free with most important features that you require while chatting with user.

Inconvénients :

Dashboard design is little complex even they have changed it now but still a new user need to spend a day to learn things.

Best free live chat tool out there

Commentaires : Tawk.to served me very well despite being free it's feature loaded

Avantages :

tawk.to is completely free without any extra pro plugins, and does it job very well

Inconvénients :

Setting up for the first time seemed a little complicated

Almost Instant Live Chat

Avantages :

I used this software on a clients WordPress website and was able to almost instantly setup a live chat feature for them. The beauty of Tawk.to compared to others is it's completely free for the features you really need. Of course they have their upsells like any other company such as hiring agents to work for you company, remove branding, etc. But for an out of the box solution that works well you just can't go wrong with using this software.

Inconvénients :

The only thing I always dislike about any software is the branding that comes along with it. However, with it being a live chat module it's not super noticeable since it's just in small print at the bottom of the chat module.