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Description de Digitail

Digitail est une solution logicielle cloud dédiée pour les cabinets vétérinaires.

Ce logiciel est axé sur la création d'une meilleure relation entre les cabinets vétérinaires et les propriétaires d'animaux, tout en fournissant les outils nécessaires pour les cabinets numériques.

Toutes les fonctionnalités dont vous avez besoin pour passer au niveau supérieur :
- Gestion des clients et des patients
- Dossiers médicaux partagés
- Rappels et rendez-vous
- Gestion des stocks
- Rapports

Qui utilise Digitail ?

Digitail répond mieux aux besoins des cabinets vétérinaires de petite et moyenne taille, des cliniques mobiles et des salons de toilettage. Pour les grandes cliniques vétérinaires, veuillez contacter d'abord l'équipe de customer success.

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Digitail

Digitail

4,8 (72)
300,00 $US
mois
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VS.
À partir de
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Intégrations
Facilité d'utilisation
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Service client
Prix introuvable
Version gratuite
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26
1
4,0 (468)
4,1 (468)
4,4 (468)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Digitail

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
85%
4
10%
3
4%
2
1%
Monica
Monica
Veterinarian (Roumanie)
Utilisateur LinkedIn vérifié
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User friendly solution for both vets and pet owners.

5,0 il y a 4 ans

Avantages :

The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic.

Inconvénients :

At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

Réponse de l'équipe de Digitail

il y a 4 ans

Thank you Dr Monica! It was a pleasure to assist you with the data migration!

Erin
Practice Manager/Technician (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

We LOVE Digitail!

5,0 il y a 10 mois

Avantages :

First and foremost, the software is so easy to use and very functional. One of the great things about it is being able to access it ANYWHERE. The pet-parent portal is also genius and our clients are definitely fans! The chat function and diary updates are great for managing difficult cases. We also really like how the treatments are so easily approved and declined within a SOAP note and then anything approved will automatically pull into the invoice. It makes missing charges a thing of the past. As a brand new practice we had to start from the ground up. Our onboarding specialist, [sensitive content hidden], has been the absolute best! The fact that Digitail is constantly improving and working to be more functional is phenomenal. Honestly, there's so many nice things it would be hard to list them all but we really do just love it!

Inconvénients :

There have only been a few small things I've noticed that I wasn't a fan of or feel should be worked on a bit more. The one thing I find slightly inconvenient is having to remove pricing when sending a record so instead of hitting just "send email" we have to go into the "advanced records options" every time to change it. One other thing is not being able to apply a 0 to the low end of an estimate on any product that has a dispensing fee as it will always still add the dispensing fee instead of displaying a $0 - still trying to figure a way around that without creating a bunch of new services or changing dispensing fees. The last thing I can think of that has been an issue is merging clients/patients. I've noticed after we have manually entered a client and patient into the system, if they then go enter themselves into the app it will create a duplicate and I do not have the power to merge them.

Réponse de l'équipe de Digitail

il y a 9 mois

Hello Erin, First off, thank you for your detailed and glowing review of Digitail! We're ecstatic to hear about your positive experiences with the platform. We've always prioritized providing software that is user-friendly and functional, so it's fantastic to know that features such as our pet-parent portal, chat function, and intuitive invoicing have made a marked difference in your practice. Your feedback is a testament to our mission of continuously refining our software to suit the ever-evolving needs of practices like yours. Your insights will be essential as we plan the next updates and enhancements. Our team is always on the lookout for ways to improve, and feedback from our users is invaluable in that process. We'll keep striving to exceed your expectations!

Lindsey
Vet (Irlande)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A work in progress but incomplete

2,0 il y a 3 ans

Commentaires : Would hope to be able to recommend in future but currently not fit for service

Avantages :

Brilliant CRM and app features, scheduling and reminders efficient

Inconvénients :

Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete

Réponse de l'équipe de Digitail

il y a 3 ans

Hi Lindsey, super sorry for what you have experienced. Our team in Ireland will reach out and redo the training with the team to make sure you are taking advantage of all the features!

Douglas
Owner/Veterinarian (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Constantly Updating

5,0 il y a 2 ans

Commentaires : This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!

Avantages :

Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

Inconvénients :

The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.

Réponse de l'équipe de Digitail

il y a 2 ans

Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!

George
Vet (Roumanie)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

It helps me keep track of charges

5,0 il y a 3 ans

Commentaires : Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Avantages :

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Inconvénients :

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Réponse de l'équipe de Digitail

il y a 3 ans

Thank you so much Dr George! It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years!

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