Qui utilise FreeAgent CRM ?
FreeAgent CRM aide les petites entreprises à prendre de l'ampleur grâce à leur solution CRM basée sur le cloud. Gérez facilement les pistes, les contacts, les e-mails, les appels, les comptes et les offres et créez des rapports et des tableaux de bord personnalisés.
Description de FreeAgent CRM
FreeAgent CRM est une plateforme de vente, de marketing et de service client basée sur le cloud qui aide les petites entreprises à entretenir des relations de qualité avec leurs clients. Le système fonctionne automatiquement avec l'adresse e-mail de l'utilisateur pour créer et classer des leads, faire des rappels, effectuer des automatisations personnalisées et suivre toutes les interactions avec les clients.
Informations sur FreeAgent CRM
Fondé en 2016
Prix de FreeAgent CRM
FreeAgent CRM est disponible à partir de 25,00 $US/mois. FreeAgent CRM n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de FreeAgent CRM ci-dessous.
FreeAgent CRM - Fonctionnalités
Information non fournie
Avis sur FreeAgent CRM
Afficher 5 avis sur 44
Publié le 14/12/2019
Commentaires: FreeAgent allows our Sales & Marketing teams to work efficiently and effectively together as one revenue-focused team. The automation features & Zapier integration has allowed our small team to set up many different marketing automation workflows that have saved us a ton of time.
Avantages: The platform is super intuitive, easy to navigate, and simplifies the way we track our joint marketing & sales pipeline. There's no steep learning curve and most importantly, the customer support all the way up through senior leadership has been incredible. They're quick to respond and escalate any issues immediately and there's been plenty of productive face-time with the management team who seems genuinely interested in taking customer feedback to shape their product roadmap. On multiple occasions they've turned around and pushed into production our product feature requests in a matter of days or weeks. Zapier & Mailchimp integrations are a huge plus too!
Inconvénients: Could be more robust on the reporting/dashboard side of things, but I'm told a lot is coming in early 2020 with regards to reporting.
Publié le 10/12/2019
A CRM that does just what I need it to do!
The customer service I have had with FreeAgent from the first initial contact through the purchase and training and the helpdesk on various issues has been top notch! It's super easy to reach out and ask a question about how to do something or if the software can do something and they respond in a timely and professional manner.
This software has really helped us organize our giant list of contacts. I KNOW without a doubt, we've made more money using this CRM! Having a quick way to track who I need to contact and what the last contact was is worth every penny.
I was looking for a program that was easy to use since I needed it to be used by someone with limited technical ability. Super easy to use for people of all technical experience levels. Very little set up or training needed to get started and that was HUGE!
Love the mobile app and that it has all the capabilities of the desktop version!
Inconvénients: I know it has some cons, but recently there have been some updates that really picked up all the things I was hoping the software would do, I am struggling to think of something. I used to complain about the email font - but they just fixed that and there are a lot of new options to make your email look professional!
Publié le 21/01/2020
Commentaires: One stop for all of my client details and transactions. Easy to use, great agent support.
Avantages: The continual effort to add new functions and features.
Inconvénients: Having to learn new technology. I am not well versed in using computer software and integrations.
Publié le 03/07/2018
Perfectly adequate, user-friendly starter CRM software with excellent training/support for very small businesses.
Customer support & initial training was very good, individualized, patient, and responsive, even before I had committed to purchase.
More features than I use or need for my small start-up.
Search function is sometimes laborious; difficulty refining search parameters.
Inability to delete contacts that are no longer needed.
Publié le 10/12/2019
Organization made easy
Commentaires: When selling ads, often you have to touch clients multiple times to make the sale, so I love that all my activity is documented so I can see who I still need to be contacting.
Avantages: I needed an easy but thorough way to keep track of all of my clients/our clients in our business. It gives me all the details I need when looking for what I need, who I need, and where I'm at in the sale process.
Inconvénients: Sometimes when searching for contacts it will just take start searching when you type one letter and not let you finish the name so you have to redo it. And I wish there was a way to mass email like mail chimp but without having to purchase another software service.