Description de Samsara

Rationalisez vos opérations et réduisez vos coûts avec la plateforme tout-en-un Samsara pour la gestion de flotte. Le tracker GPS à la seconde près affiche vos véhicules en temps réel et s'associe à des rapports détaillés pour vous permettre de planifier de meilleurs itinéraires, de répartir les conducteurs à la dernière minute et de partager des heures d'arrivée prévue précises avec les clients. Doté de tableaux de bord intégrés, de notes pour évaluer la sécurité des conducteurs et d'alertes automatiques pour la vitesse, les arrêts et les barrières géographiques, Samsara vous aide à protéger votre entreprise et vos actifs. Samsara est un ELD approuvé par la FMCSA des États-Unis.

Qui utilise Samsara ?

Les flottes de toutes tailles et de tous secteurs utilisent Samsara pour simplifier leurs opérations et réduire leurs coûts.

Samsara Logiciel - 1 Samsara Logiciel - 2 Samsara Logiciel - 3 Samsara Logiciel - 4 Samsara Logiciel - 5

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Avis sur Samsara

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,0
Rapport qualité-prix
3,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
61%
4
19%
3
5%
2
2%
1
13%
L. Houston
L. Houston
Fleet Manager (É.-U.)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Samsara is an excellent Fleet Management software

5,0 il y a 3 ans

Commentaires : I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Avantages :

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Inconvénients :

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

Jonathan
President (Canada)
Transport routier/ferroviaire, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Frontier

5,0 il y a 3 mois

Commentaires : We originally switched our dashcams to the Samsara Dashcam as our prior providers product was having issues being connected and recording when it was needed. The switch was easy and the product was excellent, through that we were able to get a preview of the other features available from Samsara. When we decided to make the switch for all of our telematics it was easy and straightforward. I was surprised at how effortless it was to connect our TMS software to Samsara.

Avantages :

The ease of use for both the driver and for the operations team is what stands out the most. Our drivers were able to pickup and use the Samsara ELD with little to no training as it is very intuitive.

Inconvénients :

I would like some more integration options with 3rd party vendors that integrate directly into the driver app and not require another app to operate (Navigation, scale/toll bypass).

Sierra
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

DO NOT USE THIS COMPANY

1,0 il y a 2 ans

Commentaires : Our contract with your company started at the end of March 2019 and our dashboard turned off October 2019. EVEN THOUGH I HAVE PAID FOR FULL YEAR OF SERVICE ON MY DEVICES. We had to keep Verizon connect active and ongoing while we waited for your installation. Installation crews never could get them installed correctly . We were told that this system would alert for distracted driving, if there was a car stopped in front of you it would alert you, non of the in cab "coaching" features worked. The only two features that ever worked (not consistently, rarely did this work correctly) was the "your seatbelt is unbuckled" and "please reduce speed" . We made this switch to Samsara due to the salesperson advertising these features to us, which never worked. We were happy with our Verizon connect. We were told you had multi rear camera and side camera options That we're coming out within 4-5 months. That never happened. We were told we would be on a monthly billing cycle. Only to be told later that they were giving us 30 day month trial and that you did not offer monthly cycle. We never do annual billing cycles. This would have been a deal breaker for us. We spent $3000 integrating this product with our company operation software.we still have never even gotten to make sure works , yet since we haven't been able to pull a log from Samsara. Not having a fleet program is putting my company drivers at risk. This advertising was fraud. Our agreement has been breached.

Avantages :

THE FALSE ADVERTISING the idea of what the company and their equipment would do . I could integrate to our company software ( which our software people got done on our side) Samsara never did their part to run logs to see if it was working.

Inconvénients :

The coaching features do not work as advertised. Heat from your windshield will interfere with its performance entirely, promise of future equipment being developed which never came to be available. switch sales tactics, poor customer service,

Tate
Director of technical operations, growth, and development (É.-U.)
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The smart, do everything, connected vehicle solution.

4,0 il y a 3 ans

Commentaires : Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Avantages :

Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Inconvénients :

The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.

Daniel
Public Works Supervisor (É.-U.)
Administration publique, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Samsara Review

5,0 il y a 3 mois

Commentaires : Samsara has been a great service so far. I find much more value with this service than past providers. I also expect that we may begin using some of the additional features when we get time to work with them.

Avantages :

Samsara is very user friendly, it seems to have endless features you can use. We like the cameras they offer and have them on all of our route service based vehicles to be able to confirm missed trash collections or confirm issues with why carts may have not been collected.

Inconvénients :

Pulling the camera footage can occasionally be difficult just because the points on the map do not always align perfectly with the footage. This is a simple problem to fix, I just expand the amount of footage I pull.