Hub

Excellent tool!

Commentaires : Very pleasant!

Avantages :

We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.

Inconvénients :

At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.

Great product at a great price

Avantages :

The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.

Inconvénients :

While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.

The good, the bad and the ugly

Commentaires : I am beginning to see more of the benefits now I am using it more

Avantages :

It can be relatively easy to upload and edit certain items.

Inconvénients :

I wish it was more dynamic and had a better design

A really useful tool

Commentaires : I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July. Including the whole process of demos, questions and comparisons to other providers, the signing of the contract, the build and the training, it was ready to be rolled out to the whole company on 16th August, which I was very satisfied with.

Avantages :

It's very easy to use, straight out of the box. You don't need to have a background in IT to be able to build the site as everything is very logical and therefore start to end is very quick. A main selling point for me was the ability to have different interfaces ("communities") for different user types and also the ability to book meeting rooms - these were two functions that set Pancentric apart from other providers for me. It is also easy to add-on new users at any time as you are paying for a range of users, whereas other providers I looked at meant you had to go through their support to add a new user as you paid for each individual

Inconvénients :

The tools are a little clunky for editing text. It would be great if they had the formatting paint brush, like in Word, where you can easily copy other formats, as the Themes setting doesn't always work as it should. The containers of the home page are set widths, and so although you can display anything you like and the options are good, the dimensions and layout are restricted. There is no live chat or individual tagging function, but this is in development. I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.

Hub

Commentaires : A good partner to work with

Avantages :

We find the product very flexible and can input into the road map. We use it as a collaboration tool with our customers and we can brand it individually for them.

Inconvénients :

You do need some training to get up and running, but it is pretty intuitive once you understand the solution structure