Description de BigMarker

BigMarker est une plateforme d'événements et de webinaires virtuels entièrement personnalisable qui combine une puissante technologie vidéo avec des capacités de marketing et d'expérience interactive robustes pour créer des événements virtuels uniques.

Qui utilise BigMarker ?

Pour ceux qui souhaitent partager des connaissances et se retrouver facilement en ligne grâce à un logiciel de webinaires abordable et de qualité. Des entreprises aux marketeurs, en passant par les associations sans but lucratif et les formateurs.

BigMarker Logiciel - 1
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Avis sur BigMarker

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,9
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
90%
4
6%
3
2%
2
1%
1
0%
Planning
Planning
Founder & Manager (Inde)
Utilisateur LinkedIn vérifié
Urbanisme et architecture, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

BigMarker - Goto solution for webinar & online events and conferencing

5,0 la semaine dernière Nouveau

Commentaires : Overall experience has been very good and positive. The support from the bigmarker team was exceptional.

Avantages :

Big Marker is easy and quick to setup and use. Supports a wide range of features which include simple webinars to more complex online events. Has inbuilt user registration and payment collection options which makesit a powerful and complete solution to your various online streaming and conferencing needs.

Inconvénients :

Pricing can be made more competitive and whitelabelling can be inlcuded in the existing plans at an extra charge.

Michael
Michael
Agency Owner (Australie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

BigMarker is versatile for live, automated and evergreen webinars

5,0 il y a 3 semaines Nouveau

Commentaires : BigMarker allows us to scale our lead generation webinars and the delivery of training programs that our customers purchase. For us, BigMarker pays for itself over and again each week.

Avantages :

BigMarker is versatile--allowing you to do your choice of live, automated or blended webinars--it's easy to use, beautifully designed and totally reliable. It's a pleasure to use for us and for our attendees.

Inconvénients :

The only difficult thing about using BigMarker initially is getting your head around how many different types of events you can set up, in terms of Live, Automated, Evergreen, On Demand, Summit/Series etc., and what the differences are between each of them.

Elizabeth
MarComm Dir (É.-U.)
Sécurité et enquêtes, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Unfortunately looking for another webinar platform

3,0 il y a 3 ans

Commentaires : It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Avantages :

We've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.

Inconvénients :

We do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.

Maddy
Maddy
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Rédaction et correction, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

BigMarker is perfect for my webinar needs as a small business owner

5,0 il y a 2 mois

Commentaires : Very good! I really don't have any complaints based on my own usage. It's a really smart tool that makes hosting virtual events fairly painless.

Avantages :

BigMarker just makes sense. It's not hard to get started and set up, while several other webinar platforms are a bit convoluted. There are a lot of great features in terms of the full management of a webinar's lifecycle: the ability to easily set up a sign up page, email automations, and so on. I love that your initial landing page link can also be used to share a webinar replay if you decide to record it. You can integrate BigMarker with other tools using Zapier and other built-in integrations. I like that you can also create evergreen webinars that don't ever have to premiere as a live event if you don't want them to! It's also worth noting that their support is very responsive and helpful with every query I've thrown their way.

Inconvénients :

Some of the cohosts of my webinars have reported issues using the interface when we're going live together. I can't say that I've necessarily had the same experience but it's definitely worth noting since the best tools have the least friction for those who aren't as familiar with the tool as the administrator.

Sheryl
Editor (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

BigMarker is a Reliable and Customizable Solution for Webinars

5,0 le mois dernier Nouveau

Commentaires : BigMarker offers an all-in-one solution for hosting webinars. It's been extremely reliable and easy to use.

Avantages :

Analytics and integrations with other software. Requires no downloads or plugins for attendees, which makes it easy to use for brand new users that you have not onboarded yet.

Inconvénients :

It's pricey for solo businesses or small businesses. The ROI is great but the cost to get started is higher than some other options.