Description de Sparxo

Créez de meilleurs événements et vendez des billets directement sur votre site sans aucune redirection. Sparxo est approuvé par les producteurs d'événements qui se soucient de fidéliser la communauté autour de leur marque. La plateforme est facile à prendre en main et facile à utiliser, ce qui facilite la configuration des ventes de billets en ligne, l'inscription et l'enregistrement sur site. Intégrez des ventes de billets sur votre site web, concevez des pages d'accueil modernes et découvrez comment faire revenir vos clients grâce à des listes d'invités intelligentes. Sparxo est compatible avec les appareils mobiles et facile à utiliser.

Qui utilise Sparxo ?

Les organisations événementielles qui se soucient de leur marque et de leur communauté.

Sparxo Logiciel - 1 Sparxo Logiciel - 2 Sparxo Logiciel - 3 Sparxo Logiciel - 4

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Avis sur Sparxo

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
77%
4
19%
3
3%
1
1%
Samuel
Samuel
Marketing Communications Manager (É.-U.)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to set up and to manage from beginning to end

5,0 il y a 5 ans

Commentaires : Increased ticket sales for charity events and the option to pass the fees on the event goer has saved us money over the last 2 years.

Avantages :

Ease to set up and manage event attendance. The splash page, website and facebook integration works seamlessly.

Inconvénients :

Lack of Salesforce integration and integration on other social channels. Wish that Sparxo could be more integrated with FB as well.

Réponse de l'équipe de Sparxo

il y a 5 ans

Hi Sam, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on more integrations including Sales Force :) We will keep you updated. In terms of Facebook integration, we are working on a conversation with Facebook to be offered the same ability as the reference you have in mind which is a closed partnership. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Peter
owner (É.-U.)
Divertissement, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

best customer service

5,0 il y a 9 mois

Avantages :

What I love most about Sparxo is that I can always get a hold of someone! It's ticketing also embeds directly into my website which helps my SEO. Their check-in system helps my front of house staff keep track of attendance and fight against disputes. Sparxo is easy to use for my team and their team always comes through for us. Most ticketing companies will offer customer support to win business, but then be conveniently unavailable once they have our business. I can also guarantee that 100% of my funds are always deposited into my bank without having to worry about whether Sparxo will release my funds or not. I definitely recommend Sparxo for all of your event ticketing needs.

Inconvénients :

I have nothing bad to say about this company.

Réponse de l'équipe de Sparxo

il y a 9 mois

We value your support and enthusiasm! We're here for you!

Kimberlea
Producer (É.-U.)
Événementiel, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Frustrating

1,0 il y a 5 ans

Commentaires : None

Inconvénients :

There is no automatic waitlist option, it is overly complicated to access guest lists, the software must have been created by someone with zero events experience as all common sense functionality is missing, the help pages are BLANK, and the customer service takes hours to respond and then is useless.

Réponse de l'équipe de Sparxo

il y a 5 ans

Hi Kimberlea, While your experience with us doesn't seem to have been stellar, I appreciate your honesty and willingness to leave feedback for us. We take pride in our customer service. I was unable to locate any communication on your account with us through email or Intercom. I apologize that it seems no one replied to you. We were in the process of moving our help FAQ to Knowledge Base which can be found here as we continue to update it: https://www.sparxo.com/knowledge-base/ In regards to Wait List, we do not have the exact feature as we want to build things right and well. Entire companies exist who only do Wait List and sell to ticketing platforms for integration. We do plan to build this in the future. There are customers who use our system with Wait List the way it is. I'm happy to walk you through it - it's very simple. I hope you reach out directly in the future with any questions. Our focus is to give you tools to own and grow your brand. Best, Crystle

Greg
Mr. Hat/ CEO (É.-U.)
Musique, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Ticketing Company

5,0 il y a 8 mois

Avantages :

Low fees for customers, easy to use for promoters and customers, good responsive customer service, small local woman/ minority owned company. But most importantly, they reliably get me the money from ticket sales a couple days after the sale which gives me the liquidity I need to continue running my small business.

Inconvénients :

I haven't figured out how to create a map of a venue that people can select their seats from with Sparxo.

Réponse de l'équipe de Sparxo

il y a 8 mois

Thank you for your review! We're thrilled we can help you get access to your hard-earned money quickly! We're working on assigned seating and we will reach out to you when that gets released.

Gabrielle
Dir. of Agent Experience (É.-U.)
Immobilier, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Such a lifesaver

5,0 il y a 9 mois

Avantages :

Love how easy it is to set up an event and collect registrations. Our team really loves the ease of use.

Inconvénients :

Unable to view the live event page directly from my dashboard. It's a little clunky having to go into manage/edit to access the link

Réponse de l'équipe de Sparxo

il y a 9 mois

Thank you for your support and honest feedback! Would your team consider integrating your events into your website or having an event website to show all of your events?