A1 Tracker

A1 Tracker

par A1 Enterprise

Pour qui ?

Logiciel de gestions des risques, contrats, réclamations, assurances et incidents. Comptabilité Intégrations RH et comptable. Idéal pour les clients qui recherchent une mise en œuvre rapide ou personnalisée avec un potentiel de croissance. Tableaux de bord intégrés.

Notes moyennes

44 avis
  • Note globale 4.9/5
  • Facilité d'utilisation 4.8/5
  • Service client 5/5
  • Fonctionnalités 4.7/5
  • Rapport qualité-prix 4.8/5

Informations sur le produit

  • À partir de 2 000,00 $US
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • A1 Enterprise
  • http://www.a1enterprise.com
  • Fondé en 2001

En savoir plus sur A1 Tracker

Logiciel de gestion des risques puissant et convivial avec indicateurs et graphiques dans un tableau de bord, portail web, évaluations des menaces, audits des risques, historique des journaux des risques, approbations des workflows, notifications, alertes, réponse aux menaces, notations des risques et documents. Intégration de reporting au logiciel financier. Ce logiciel propose des modules d'assistance pour suivre les évènements, incidents, contrats, assurances, réclamations, projets et actifs. Il s'adresse à tous les secteurs et peut être entièrement hébergé ou autohébergé avec une assistance et une formation professionnelles.

A1 Tracker - Fonctionnalités

  • Administration de la réassurance
  • Classement des assurances
  • Facturation
  • Gestion de la souscription
  • Gestion des commissions
  • Gestion des devis
  • Gestion des documents
  • Gestion des réclamations
  • Gestion des stratégies
  • Portail client
  • Portail des courtiers et des agents
  • Évaluation des risques
  • Contrats formalistes
  • Contrats gouvernementaux
  • Côté achat (fournisseurs)
  • Côté vente (clients)
  • Gestion de cycle de vie des contrats
  • Gestion de versions
  • Gestion des flux de travail
  • Modèles prédéfinis
  • Recherche en texte intégral
  • Signature électronique
  • Suivi de la conformité
  • Suivi de la progression
  • Enregistrement de produits
  • Fonctions pour entrepreneurs
  • Fonctions pour fabricants
  • Gestion de réparation
  • Gestion des contrats
  • Gestion des pièces
  • Gestion des retours
  • Gestion des services
  • Gestion des stratégies
  • Intervention
  • Suivi des garanties
  • Vérification de l'admissibilité
  • Accès mobile
  • Alertes/Notifications
  • Analyse prédictive
  • Audit
  • Contrôle des processus métiers
  • Gestion de la conformité
  • Gestion des contrôles internes
  • Gestion des exceptions
  • Gestion des risques de réputation
  • Gestion des risques juridiques
  • Gestion des risques liés à l'informatique
  • Gestion des risques opérationnels
  • Gestion des réponses
  • Mesures correctives (CAPA)
  • Évaluation des risques
  • Administration des stratégies
  • Déclarations de sinistre électroniques
  • Gestion de la conformité
  • Gestion des cas
  • Gestion des clients
  • Gestion des experts répartiteurs
  • Gestion des formulaires
  • Gestion des payeurs
  • Réclamations sur papier
  • Suivi des tickets modérateurs et des franchises
  • Suivi résolution des réclamations
  • Analyse des causes profondes
  • Conformité OSHA
  • Gestion de la sécurité
  • Gestion des billets
  • Gestion des tâches
  • Mesures correctives (CAPA)
  • Piste d'audit
  • Rapports d'incidents
  • Reprise d'activité

Avis les plus utiles sur A1 Tracker

Very flexible and robust software

Publié le 09/08/2018
Rufina B.
Insurance Agent
Assurance, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Inconvénients: Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

We've used A1 software since 2013 and very pleased with the quality of product service and support.

Publié le 30/04/2018
Catherine K.
Guarantee Administrator
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Inconvénients: A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Construction Project & Risk Management Management Software

Publié le 27/10/2016
Mark H.
Construction Manager
Construction, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers. I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying. The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere. A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Avantages: The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Inconvénients: There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

Functionality from the beginning

Publié le 26/11/2019
William J.
Safety Director (Retired)
Construction, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The team at A1 helped develop and implement a work occupational injury reporting system our safety department. The system was fully customized to meet our needs. This included integration with our payroll system and accounting systems so we could pull employee information, organizational hierarchy and real-time hours into reports into injury summary reports. The system was web-based, allowing our users to submit injury information from any of our locations throughout the United States. Following A1’s implementation, we were able to generate internal and OSHA compliance reports real-time, at any level throughout the company, from any organizational level from individual projects to counties, states, geographic regions or business unit. This detailed level of reporting ability allowed the company to collect and analyze accident and injury data to help improve our safety and health management systems. The system was so effective that our corporate insurance and risk management department engaged A1 to expand and mirror the system to collect, manage and report the information about liability, auto, & asset claims.

Inconvénients: The software did not exist when we chose A1. The only drawback was the time necessary to develop the software.

A1 Tracker Review

Publié le 25/02/2019
Steven R.
IT Manager
Construction, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our overall experience with the solution has been a positive one. While it did take a significant amount of time to get our solution up and functional, the solution has cut down on paper, errors and lead time. It has been a fantastic product for our needs.

Avantages: We were most attracted to the versatility and customization of the software to fit our needs.

Inconvénients: The custom fields aspect of the solution is not as intuitive as you would imagine.

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