Kangarootime

Awesome Software!

Commentaires : Kangarootime has made the operations of my childcare center and preschool so much easier. I highly recommend Kangarootime

Avantages :

Most helpful: integration with the Kisi system for secure keyless entry, easy to use tuition collection via the parent app, ability to send photos and updates of children to parents throughout the day, ability to communicate with families and staff, easy to use parent app giving parents access to all features in one place, customer service is extraordinary, continuous improvements to the product are excellent, training for implementation made adoption of the software very easy, support for centers and engagement of the team with centers is exemplary

Inconvénients :

A bit more expensive than other options but entirely worth it! Honestly, the difference in cost may have been made up by not having to purchase other tools for some of the functions Kangarootime offers

Great software for child care centers

Commentaires : Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive.

Avantages :

Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet.

Inconvénients :

The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Great partnership

Avantages :

Customer service is top notch. We have enjoyed working with the KT team and look forward to our continued partnership. The platform is simple to use for the end user. The apps work great and the reporting is better than any we have seen.

Inconvénients :

There have been some hiccups as we work on making the system work for us. However, KT's customer support has worked with us nonstop on addressing any concerns we have.

Good foundation with work to be done

Avantages :

I like the ability to see the amount of children in the building and the amount of children enrolled. As well as the ability to take pictures.

Inconvénients :

I don't like how outdated this software seems. I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment. I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake. I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes. I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it. If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.

Everything in One!

Avantages :

Kangarootime makes daily operations easier. I can check attendance to see how many kids I am expecting. Staff and parents can communicate during the day through the messaging app. Multiple people can be included in a message through a feature to message an entire classroom or the entire center! Billing is done right through the app; parents setup automatic payment through their bank account or credit card so weekly all I need to do is verify the charges. Parts of billing can be confusing like when charges for next week are visible to the parent. It is easy to identify children with allergies because a yellow ring appears around their "face". Parents can put contact information into the app which makes it easier for staff to contact parents.

Inconvénients :

I wish the messages part of the software could be organized, for instance sort messages into different folders; or filter by date or classroom or search word. It is time consuming to sort through an inbox to find what you are looking for.