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Regroup Mass Notification

Regroup Mass Notification

Description de Regroup Mass Notification

Regroup favorise une meilleure communication de masse afin de garder les personnes informées et protégées en toutes circonstances. La plateforme cloud primée de communication de masse de l'entreprise est adoptée par de nombreux clients à travers le monde pour envoyer à la fois des communications d'urgence et quotidiennes à des millions de personnes. En mettant en œuvre une messagerie en un clic vers de nombreux canaux, les notifications en masse de Regroup aident les entreprises à assurer la sécurité des employés, à renforcer leur résilience opérationnelle et à s'épanouir dans un monde de plus en plus imprévisible.

Qui utilise Regroup Mass Notification ?

Regroup est utilisé par des organisations de divers secteurs, notamment la santé, l'éducation, les entreprises, les organismes à but non lucratif, la construction, la logistique, la fabrication, l'hôtellerie, les services alimentaires, etc.

Regroup Mass Notification Logiciel - 1
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Regroup Mass Notification

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Regroup Mass Notification

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,4
Service client
4,2
Fonctionnalités
4,1
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
60%
4
26%
3
9%
2
5%
Melodie
Melodie
Data and Content Manager (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Regroup helps keep our staff safe

5,0 il y a 2 ans

Commentaires : In addition to using Regroup to alert staff when there is an incident requiring the use of safety protocols, we use Regroup as a way for our staff to alert their teams when they are going out and returning from the field. This is a very helpful, especially when staff are not returning to the office after being in the field.

Avantages :

Regroup is easy to access, and a quick and easy way to alert staff when an incident is happening and to use safety protocols to enter or leave the building.

Inconvénients :

The fact that new users have to create an account on the computer before being able to log into the mobile app, it would be more convenient to be able to do it all from the mobile app.

Mark
CIO (É.-U.)
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Regrouping the Students

5,0 l’année dernière

Commentaires : Overall we'd had a great experience! We use the system for critical messaging, and have used it more than once to respond to weather events, campus risks, and other safety notifications to the community. It's easy to use, and easy to train staff to use.

Avantages :

The ease of use and ability to maintain multiple lists, templates, and messages to engage with our faculty, staff, and student community is excellent. The price point compared to similar services is excellent and the support beyond setup is exceptional.

Inconvénients :

The initial setup was tough, and it felt like the team was very much on their own trying to get imports set up to do the things we needed to do.

Réponse de l'équipe de Regroup Mass Notification

l’année dernière

Hi, Mark! Thank you for taking the time to share your feedback. It means a lot to our team. We would love to know more about your experience. Would you be willing to provide more information? Please reach out to us at safe@regroup.com.

Matthew
Director of Networking & Systems Administration (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Reveiw of Regroup Online Mass Notification

2,0 il y a 4 ans

Avantages :

Somewhat easy to use. Managed in the cloud.

Inconvénients :

We explicitly found cross data contamination. We are a community college and our local K-12 school system already was using Regroup for mass notification. When we uploaded our data and ran reports, we found incorrect data with our dual enrolled students (these are seniors taking a college class before graduating High School.) Regroup explained that because we had a record that had the same name as a record for the local school system, we were getting the wrong data. Apparently, Regroup did not have the proper digital security boundaries between our data and the K-12 data, meaning all records were being kept in the same database. Regroup then claimed they would work to correct that within the year. Unacceptable in this day and age of high Cyber Security threats.

Réponse de l'équipe de Regroup Mass Notification

il y a 4 ans

Hello Matthew, We remember your particular issue and would like to provide some clarification. The issue you experienced was not due to any lack of digital security or boundaries, but it was due to how the K-12 account was linked with yours in the backend of our system and the expected resulting behavior for similar contact records. We have many Regroup clients with similar relationships and our system was designed to accommodate their requests for records to translate from one network to another as students graduate. In your case, a unique error occurred when your organization used the exact same identifiers as the K-12 school, but the issue was corrected quickly. Our team worked with your organization to diagnose and resolve the issue in full. If you are still experiencing any problems, our Customer Success team will be glad to help you further.

Kyne
Functional Analyst (É.-U.)
Enseignement supérieur, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Regroup -- Useful for mass communication

4,0 il y a 3 ans

Commentaires : Check if your institution needs mail merge right away. From my recollection- the mail merge (importing custom fields within a csv) did not exist when we were using it.

Avantages :

The ability to manually upload groups that you can pull from datasets. Prepopulating groups allows for quick emergency notification generation. The texting and opt out ability for students is pretty painless. Configuring users for admin level access easy and quick. Training is easy and quick. Support is there. The texting add on /texting carrier is pretty painless to use. There doesn't seem to be an issue using them as a texting aggregate. Best cost from others at the moment, both in text and user count.

Inconvénients :

Groups can be overwritten by anyone with admin level access. Count of members in the group reflect existing contact information/contact information doesn't always accurately reflect the manual load. Shared opt out-- if individuals belong to multiple bodies using regroup, opting out of one opts out of the entire regroup platform. Support is not very effective -- long response times. Inability to understand higher level technical questions (importing custom fields). The largest drawback is the inability to mail merge, which cripples the software for customization. There supposedly an update that was scheduled to include this feature, but we had to migrate to a different mass communication system for mail merge.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Finally, an effective an easy-to-use and manage emergency messaging system

5,0 il y a 4 ans

Commentaires : We've spent the past few months implementing this solution and are now inviting users to update their profiles. Too soon to say for sure, but it is clearly an improvement from what we previously had. We are eager to finalize user profiles and schedule a test.

Avantages :

Integrates with our Active Directory for automated account creation. We lacked a good data source for personal email addresses and cell numbers, but after creating the accounts we're asking users to add this information to their profiles. Not finished yet, but it seems easy-peasy.

Inconvénients :

We struggled with some questions during the initial configuration, but slowly figured out the online resources available and the value they provide. Being on the East coast, we had to adapt to the West coast timing for scheduled meetings, but not a big deal.