Salon Booking System

Réservation institut de beauté - France

Commentaires : Un super plugin qui permet d'augmenter facilement son chiffre d'affaire

Avantages :

La possibilité de prise de RDV en ligne devient un nécessaire pour attirer les clients. Cela permet également de ne pas être obligé de répondre au téléphone pendant les soins ce qui apporte un confort et une qualité de prestation. 80% des clients réservent maintenant directement en ligne. Salon Booking System nous à permis de nous adapter facilement a ce nouveau mode de vie des clients.

Inconvénients :

Les salariés ne travaillent pas toujours exactement au même horaire chaque semaine. cela pourrait être amélioré.La fonctionnalité de notation pourrait être envoyé uniquement pour les nouveaux clients et non a chaque fois que le client à pris RDV

Un bon outils

Avantages :

CE qui me plait dans ce logiciel c'est la possibilié du client final à pouvoir prendre plusieurs rendez-vous en même temps

Inconvénients :

Les restrictions de service: dans un spa ou j'ai installé le logiciel les deux praticiennes ne font pas toutes les meme prestations certaine les fait toutes mais l'autre fait que 90% prestations présente devoir choisir toute les prestations effectuer n'etait pas pratique. un possibilité de service oui ou non par assistant serai plus adapté.

Excellent salon booking if you run your own site

Commentaires : Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online payment, but this is more to support the developer. Prepaying hair appointments is a bit of a minefield however we can take a deposit only, which has reduced no shows and encourages new clients to call and talk to a person instead. Shift workers like nurses love it. Calendar integration is the only hiccup but we bypass this by receiving copies of messages sent to clients and manually update calendar from there however the mobile app might resolve this for us. Highly recommend for any salon managing their own site.

Avantages :

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

Inconvénients :

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Excellent - for customers and for running my business

Commentaires : As I said above, it wasn't just that clients loved it, it was that it made it so easy for me to organise my schedule. Every day, my list of appointments appeared on my Google calendar and if I needed to check when a client has last visited, how many appointments they had had, it took just a couple of minutes. Now I am setting up a new business and I never even though about using an alternative booking system.

Avantages :

This is all I needed to know: when I had my massage business (pre-Covid), clients would say that they choose me because it was son easy to book. Or they would just spontaneously complement me on the booking system. It's a very flexible system. For example, I set it up so that I could make more slots available to regular clients (by using categories for my services), and I always had 15mins between clients and I could change this any time I needed to. When it came to applying for corona, I could just download as CSV file to show all the bookings I had had to cancel - this made it so easy.

Inconvénients :

Nothing comes to mind - I can't think of anything at this time.

Not satisfied at all

Commentaires : Experience. Now I know what are my requirements with a booking system.

Avantages :

Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.

Inconvénients :

I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer in the program that client get a reminder 24 hours before the appointment. In the beginning it was working well, but very unfortunately it stopped working as well! That was very disappointing.Problems again... My website designer was contacted you several times but we hardly saw any changes. This was extremely disappointing sinds I just started my own business few months before and I thought investing in Salon booking system was a great investment. I absolutely regret paying so much money for your program it caused me quite a lot of trouble with clients and looked very unprofessional. Instead of getting a discount I would prefer to have a refund!