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Medesk
Description de Medesk
Idéale pour les médecins et les cliniques privées, cette plateforme cloud rationalise les flux de travail de votre cabinet pour vous aider à attirer et fidéliser plus de patients pour un coût réduit.
Medesk propose des consultations vidéo, un DMP (dossier médical partagé) intégré, un planning intégré à Google Agenda et iCal, les rappels de rendez-vous en ligne, des analyses performantes, ainsi que des options de paiement et d'acompte.
Medesk développe des solutions prêtes à l'emploi pour les médecins généralistes, les praticiens de santé mentale, les professionnels du paramédical et de la perte de cheveux.
Qui utilise Medesk ?
Idéal pour les médecins et les cliniques privées. Medesk est une plateforme cloud qui optimise les flux de travail pour toutes les personnes impliquées dans la prestation de soins de santé.
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Excellent product
Avantages :
I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.
Inconvénients :
They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.
A must-have solution for a healthcare clinic!
Commentaires : Very happy, multiple functionalities. Will definitely continue using.
Avantages :
Support is fantastic, both chat support and direct zoom call.
Inconvénients :
It is so comprehensive that it requires someone familiar to do the initial setup and customisation.
Réponse de l'équipe de Medesk
il y a 2 ans
We really appreciate your kind words and we are thinking of how we can simplify the Medesk setup process in the future.
Unprofessional company
Commentaires :
Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk
I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given
Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months
Avantages :
I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system I did not like this Company but had to rate one star in order to do the review
Inconvénients :
I was not given a chance to use the soft where
Réponse de l'équipe de Medesk
il y a 4 ans
We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.
Great software for practice management
Commentaires : it has been great for our operations and the reporting is much more accurate than our previous processes.
Avantages :
Very user-friendly. Has streamlined the way our organisation operates and processes are now much quicker
Inconvénients :
Only a few minor details such as a quicker way to book in several appointments at once and receiving email alerts for tasks
Réponse de l'équipe de Medesk
il y a 2 ans
Thank you very much for sharing your experience! It really motivates and pushes us to create new features, and we hope to add the multiple/bulk appointment booking option in the near future.
Powerful App
Commentaires : We used it in a lot of things like registration, scheduling, invoicing, patient que, task assignment and many more.
Avantages :
The navigation and features are fully packed. All you need are all there.
Inconvénients :
If you are a beginner, It's a bit confusing but you will appreciate it if you actually use it for patients.
Réponse de l'équipe de Medesk
il y a 2 ans
Thank you very much for your kind review! It really inspires us to work hard and continue to improve the Medesk platform.
