Qui utilise NinjaRMM ?
Pour les professionnels de l'informatique qui ont besoin d'une réponse instantanée aux problèmes des utilisateurs et de sécuriser leurs environnements informatiques.
Description de NinjaRMM
NinjaRMM est une plateforme tout-en-un de gestion et de supervision informatique SaaS, dotée d'un ensemble de fonctionnalités permettant de concevoir, planifier, livrer, exploiter et contrôler des services informatiques. Vous pouvez gérer les périphériques réseau, y compris les points de terminaison Windows et Mac, appliquer des correctifs, accéder à distance, déployer et exécuter des analyses antivirus, automatiser les scripts sur tous les périphériques, surveiller les performances du site web, etc. Construite sur une plateforme cloud simple et intuitive, cette solution vous permet d'être opérationnel en 5 minutes, sans serveur.
Informations sur NinjaRMM
NinjaRMM
http://www.ninjarmm.com
Fondé en 2013
Prix de NinjaRMM
NinjaRMM est disponible à partir de 3,00 $US/mois. NinjaRMM n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de NinjaRMM ci-dessous.
À partir de
3,00 $US/mois
Consulter les tarifs
Version gratuite
Non
Essai gratuit
Déploiement
Installation (Mac)
Cloud, SaaS, web
Installation (Windows)
Mobile (iOS natif)
Mobile (Android natif)
Formation
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
NinjaRMM - Fonctionnalités
Logiciels équivalents
Logiciels les + demandés
Avis sur NinjaRMM
Afficher 5 avis sur 87
Ryan R.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités4/5
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Support client4/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 15/04/2019
"An Excellent Solution for Start-Up MSPs"
Commentaires: Working with NinjaRMM's customer service was an excellent experience. Built with a team of seasoned professionals, all with various different levels of experience in business ownership, maintenance, technical support, and account management, Ninja delivers top-notch customer services in an efficiently timely manner. After speaking with their billing team and our account manager, we were able to work out flexibility with billing, remaining easy to work with and understanding while we straightened out our Accounts Payable systems. It's exciting to be working with a company that is ever increasing their capabilities, expanding their team, and continuously pushing out new features to allow us to operate more effectively in the MSP workspace, provide higher quality of service, and expand our customer reach by providing many different options for managing our client networks.
Avantages: NinjaRMM is incredibly easy to use, combining a fluid interface with powerful back-end features. One of the greatest things about this tool is that it just works. There's no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is laid out in an easy to navigate structure that is pleasent to look at. Our favorite feature by far is the SysTray customization options that allow us to place a service icon in the System Tray, and give our users tools directly on their desktop to self-resolve, or call assistance when necessary. Additionally, NinjaRMM has done a great job of implementing state of the art technology to provide SMNP monitoring capabilities, as well as managing and monitoring uptime and downtime instances.
Inconvénients: Some of the features that you expect to be there aren't yet fully deployed. We're excited about the potential for backup capabilities with Ninja, however these features don't work perfectly all of the time. In addition, their interface currently lacks a Task Manager system for managing services and tasks, however I've been informed that this is slated for a later release. I would be interested in seeing a development roadmap made public to the subscribers as it gives us a better indication of how to plan for new capabilities/integrations that we may be able to use. Additionally, it would be neat to make uptime calculations so that we can provide percentages for various services to our clients in our reports. Again, I have been informed that full report customization is an upcoming feature, and I'm excited to see that take place.
- Provenance de l'utilisateur
- Publié le 15/04/2019
Brian A.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 25/10/2019
"Best RMM for the money and features"
Commentaires: Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.
Avantages: Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.
Inconvénients: The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.
- Provenance de l'utilisateur
- Publié le 25/10/2019
Utilisateur vérifié
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 24/02/2020
"Easy to use RMM software that checks all the boxes"
Commentaires: Ninja has helped us take control of our remote assets as well as internal assets. It makes it easy to remotely connect to a computer and deploy software with ease.
Avantages: The software is easy to use and deploy. Allows remote connectivity and monitoring of many assets, even if they don't reach the domain often.
Inconvénients: I would like to see a set storage place where programs and scripts could be placed. Instead, I link to Dropbox or Onedrive to deploy programs
- Provenance de l'utilisateur
- Publié le 24/02/2020
Donald M.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 10/02/2020
"Fantastic Tool"
Commentaires: NinjaRMM has been fantastic. It easily allows me to set policies for windows upgrade, software upgrades and installs, regular "house cleaning", common scripts and even customizable scripts. I like having everything I need on one dashboard, it allows me to spot trends as well as quickly diagnose issues. I love being able to access machines remotely in emergency situations. (aka when I forget my laptop.) I strongly recommend it to all my IT friends and have demoed it more than a few times to them.
Avantages: I love being able to spot trends with the machines, but the number one thing is just the amount of time it saves me. I know some people love overtime, but I would rather spend some time with my family then mundane and monotonous tasks. The NinjaRMM tool lets me do that whether that is at home or using that time saved on more constructive projects.
Inconvénients: The one thing I would add is that the back button should work. Either that or NinjaRmm should add one because it would make moving around alot easier. Granted with the 4.5 release there is now a favorites list which is really handy because of the lack of a back button.
- Provenance de l'utilisateur
- Publié le 10/02/2020
Jamie S.
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Note globale3/5
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Facilité d'utilisation2/5
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Fonctionnalités3/5
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Support client3/5
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Rapport qualité-prix2/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 25/07/2018
"RMM with not enough going on for it"
Commentaires: None. We choose not to use this software as it didn't do what we wanted it to do.
Avantages:
I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.
Inconvénients:
Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.
We have been using Kaseya for 5+ years and it is so much better and easier to use.
- Provenance de l'utilisateur
- Publié le 25/07/2018
