Qui utilise ExecVision ?
ExecVision serves sales, success, and support teams from all types of companies. We help organizations optimize the performance of their teams who are engaging with buyers and customers on the phone.
Description de ExecVision
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. After all, insights arent any good stuck in a dashboard.
Informations sur ExecVision
Fondé en 2007
Prix de ExecVision
ExecVision n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de ExecVision ci-dessous.
ExecVision - Fonctionnalités
Avis sur ExecVision
Afficher 5 avis sur 348
Publié le 16/11/2017
Extremely simple tool to implement into any business that wants to coach employees on phone calls.
Commentaires: Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.
Avantages: It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!
Inconvénients: I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!
Publié le 19/04/2019
Direct Sales Contributor Review
Commentaires: I love the tool. It is designed for salespeople who truly want to get better and can take constructive criticism and put it into motion. I am new at this current sales job (4.5 years of experience in sales in another industry) so a tool like this is getting me up to speed a lot quicker than I thought would be possible.
Avantages: I like that I can choose what calls I want my bosses to listen to. I've never had this in-between where I'm not being micromanaged by having every single call listened to or the other end of the spectrum where I can't get any help on my calls. I love that folks can leave comments and feedback. It allows me to implement change on my calls pretty much instantly. Really fantastic.
Inconvénients: Sometimes the scorecards aren't easily accessible to me for whatever reason. Not the biggest deal in the world, really just nitpicking at this point.
Publié le 26/04/2018
I used Execvision to record calls I have with Sales customers
Commentaires: I was able to review some calls I had and analyze where the went wrong/right.
Avantages: For the most part Execvision is easy to use as it tied into another sales tool we had which made it easy to record calls.
Inconvénients: Although it was easy to use, many times my calls would not record properly or would be lost somewhere which made it difficult to track actual results from my calls. calls that I had that were very good would often not be found and therefore could not share with my managers.
Publié le 28/10/2019
Best in class for simple call review
Commentaires: We wanted to call coach and improve our messaging as a sales org.
Avantages: I love the editing and scoring capabilities within execvision. It's great to receive feedback and then give feedback where needed.
Inconvénients: I wish that I could see my scores before scoring myself. It wastes time if I'm not interested in grading myself.
Publié le 26/04/2018
This tool is crap
Avantages: It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.
Inconvénients: They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.
Réponse de l'éditeur
envoyé par ExecVision le 03/05/2018
We are sorry to hear that you had a poor experience with how the platform was used at your organization.
To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience.
As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes.
We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.