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ExecVision
Description de ExecVision
ExecVision est une plateforme de conversation conçue selon un principe simple et presque indiscutable : les informations extraites des interactions client sont exponentiellement plus précieuses lorsque vous pouvez les convertir en amélioration de performances au sein de vos équipes de ventes, d'assistance, de réussite, de marketing et de produits. La solution se démarque là où ses concurrents en matière de renseignements conversationnels pêchent, par l'amélioration des performances en changeant les comportements humains. Le fait est que disposer d'informations ne sert à rien tant qu'elles sont coincées dans un tableau de bord.
Qui utilise ExecVision ?
ExecVision vient en aide aux équipes de vente, de réussite et d'assistance de tous types d'entreprises. Les entreprises peuvent ainsi optimiser les performances des équipes qui interagissent avec les acheteurs et les clients au téléphone.
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Extremely simple tool to implement into any business that wants to coach employees on phone calls.
Commentaires : Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.
Avantages :
It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!
Inconvénients :
I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!
ExecVision gives me the devices I should find success
Commentaires : the advantage is the capacity to tune in and audit calls with your friends as recently said. I use ExecVision no less than once per week to survey how I'm sounding while conversing with possibilities.
Avantages :
I'm ready to examine with my friends about my calls and get criticism. It has assisted me with developing as a sales rep since I'm ready to pay attention to my tone, in addition to other things.
Inconvénients :
The main thing I would change is make the working framework somewhat simpler to explore and track down calls. Perhaps add a calculation to empower end to find calls quicker
This tool is crap
Avantages :
It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.
Inconvénients :
They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.
Réponse de l'équipe de Mediafly
il y a 5 ans
We are sorry to hear that you had a poor experience with how the platform was used at your organization. To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience. As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes. We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.
I used Execvision to record calls I have with Sales customers
Commentaires : I was able to review some calls I had and analyze where the went wrong/right.
Avantages :
For the most part Execvision is easy to use as it tied into another sales tool we had which made it easy to record calls.
Inconvénients :
Although it was easy to use, many times my calls would not record properly or would be lost somewhere which made it difficult to track actual results from my calls. calls that I had that were very good would often not be found and therefore could not share with my managers.
It is super user friendly and allows for real time adjustments, which in sales is everything.
Avantages :
The best thing about the tool is it is very user friendly and did not take much time on my part to learn how to use which makes it easier to use since I do not have to waste time trying to learn the tool. ExecVision has been a major pillar in my coaching sessions with my manager and I can adjust the way I am pitching our product to potential prospects. If I feel like a call I had went bad I can collaborate with my management team or other colleagues and get there feedback on what went well and what I can improve on. All in all the next time I pick up the phone I am better than I was before because I am allowed to adjust in real time which has helped me book more appointments and be better on the phone. It is a great product and I love using it!
Inconvénients :
Honestly I do not have any cons, Excevision does exactly what it is meant to do and I have had nothing but success from it.
