Lodgable

Incredible Software

Avantages :

It was very easy to book somewhere to stay during holiday. I really appreciated entering payment through the software, instead of getting hassled by the owner. The best part was how fast to make the reservation, instead of accidentally being double booked from other websites in the past. I would suggest planning and booking far in advance so you can get the days and location you want.

Inconvénients :

Not about the software, but I would’ve never found this site if I wasn’t given it by a friend.

Super easy way to quickly get a vacation rental listed all over the place.

Avantages :

It's easy to use, and it's a brilliant concept. It saves so much time over having to list a rental on dozens of different sites and then trying to keep all the bookings and calendars organized. Lodgable.com does it all for you. Super, super convenient.

Inconvénients :

If you already have accounts with certain vacation rental sites, you might not be able to carry over your reviews, but the greater exposure you get from listing with more places using Lodgable more than makes up for it in my opinion.

Not ready for Prime Time

Commentaires : Based on the above description, obviously poor. Prior to becoming an owner and manager of vacation rental properties (portfolio of 36+) we worked for a few decades in the IT industry. We recognized some start-up and development challenges. Examples- the seamless import of our listings put all photos in reverse order, and the simple questions could not be answered promptly because the concept of a person directly responsible for "on-boarding" did not exist, and no one works a three day weekend. However when we were accused of not paying attention to the import size requirements for photos, when THEY had done the importing and never communicated the needs to us, we did start to get pessimistic. Of course the straw that broke the camels back was being charged for non-existent reservations that they should have known were cancelled both from the channel and out communications. By the way, we never had dashboard or email _notifications_ of a cancelled reservation! Don't recommend the company at this stage of their growth. Bottom line is we wasted multiple months and thousands of dollars of revenue and computer worker hours.

Avantages :

The promise of seamless import of listings, which turned out to be incorrect.

Inconvénients :

The software is not integrated sufficiently to provide audit trail, and lacks basic functionality. 1. We discovered after implementing that automated notifications from Lodgable would tell us that the channel was charging the customer, and that was incorrect. 2. We would receive a notification from the channel that a reservation was fraudulent, and Lodgable would not have that recorded or noted in anyway in their system (seemed like the status did not exist). 3. After telephoning Lodgable to request assistance, we were told that cancellations of reservations can only be done by telephoning or messaging Lodgable. That seemed odd, however we did tell them to cancel. 4. At the same time, we were getting multiple notices (15 in five minutes) that the guest had not paid and we needed to make sure they did! So on the one hand Lodgable sent us an email saying the channel had charged the guest, when they did not and it was not their standard operating procedure to do so... and at the same time they sent us emails telling us to be sure to charge the guest. 5. After all of this occurred, Lodgable then charged us their commission! 6. And charged the commission on another cancelled reservation... 7. And another canceled reservation... (You get the idea.) We ended up talking to someone who would not tell us their title (another employee let slip it was the President, Kimball), who told us they were going to terminate their relationship with us... but they are still charging us!

A hassle-free way to get more exposure

Commentaires : This is a great all-in-one platform for getting vacation rentals booked. It's simple, easy to use, and I feel like there's nothing to lose by using this software. It's free and connects you to many different booking channels more quickly than doing it otherwise. It walks you through each step and with the ability to have everything all in one place, it's incredibly convenient.

Avantages :

Lodgable is user-friendly, simple, and effective. I'd feel confident using this program, especially having multiple ways to contact the company if needed. It's 100% free to sign up and they won't make money until I do, so I know they'll continually work hard to make sure each listing gets maximum exposure!

Inconvénients :

I had a few questions about fees that come directly from the channels, but the Common Questions section helped answer those, and the website provides a way to get into contact with the sales team directly.

I loved it! So easy to use.

Commentaires : I found a site that i will use for a long time that is very helpful and easy to use. I benefited greatly from it.

Avantages :

Its simple, and helpful! I loved how easy it is to find what you are looking for. I only spent about 10 minutes finding just what i was looking for.