--- description: ROLLER : qu'en pensent les utilisateurs ? Lisez les avis clients sur ROLLER, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de billetterie](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.fr/software/164715/roller Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/164715/roller?page=2) > ROLLER est une suite logicielle tout-en-un de pointe pour les sites de loisirs, de divertissement et touristiques. > > Conclusion : 145 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ROLLER ? ROLLER propose un logiciel tout-en-un destiné aux sites de loisirs, de divertissement et touristiques. Points de vente, billetterie, CRM, dérogations numériques, cartes-cadeaux numériques, RFID, analytique, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 145 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ROLLER Software - **Pays**: Sydney, Australie - **Entreprise fondée en**: 2010 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Arabie saoudite, Argentine, Australie, Belgique, Canada, Colombie, Corée du Sud, Danemark, Espagne, Finlande, France, Irlande, Kenya, Koweït, Luxembourg, Malaisie, Mexique, Norvège, Nouvelle-Zélande et 11 de plus ## Fonctionnalités - Alertes/Notifications - Barcode/Ticket Scanning - Base de données avec fonction de recherche - Base de données de clients - Base de données de membres - Billetterie - Billetterie des événements - Codes QR - Communication avec les membres - Comptes clients - Conformité PCI - Contrôles/Permissions d'accès - Facturation - Gestion de site web - Gestion des abonnements - Gestion des bénévoles - Gestion des contacts - Gestion des cotisations - Gestion des documents - Gestion des données client - Gestion des e-mails - Gestion des flux de travail - Gestion des formulaires - Gestion des participants - Gestion des promotions - Gestion des retours - Gestion des réservations - Gestion des stocks - Gestion des ventes - Importation et exportation de données - Intégration comptable - Messagerie SMS - Modèles personnalisables - Options de paiement multiples - Paiements en personne - Paiements mobiles - Promotion sociale - Prévention des paiements frauduleux - Rapports et analyses - Renouvellement d'abonnements - Segmentation - Signature en ligne - Signature électronique - Stockage de documents - Stockage sécurisé des données - Suivi des interactions - Surveillance des transactions - Traitement des cartes de crédit et de débit - Traitement des paiements - Types de membres ... et 14 fonctionnalités supplémentaires ## Intégrations (15 au total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de billetterie](https://www.capterra.fr/directory/30039/ticketing/software) ## Catégories connexes - [Logiciels de billetterie](https://www.capterra.fr/directory/30039/ticketing/software) - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) - [Logiciels événementiel](https://www.capterra.fr/directory/20030/event-management/software) - [Logiciels de caisse](https://www.capterra.fr/directory/20052/point-of-sale/software) - [Logiciels de gestion événementielle](https://www.capterra.fr/directory/30811/venue-management/software) ## Logiciels similaires 1. [AllBooked by Skedda](https://www.capterra.fr/software/1073834/AllBooked) — 4.8/5 (70 reviews) 2. [iVvy Venue Management](https://www.capterra.fr/software/141909/ivvy) — 4.6/5 (69 reviews) 3. [Perfect Venue](https://www.capterra.fr/software/1035127/perfect-venue) — 4.8/5 (76 reviews) 4. [Tripleseat](https://www.capterra.fr/software/118047/tripleseat) — 4.7/5 (573 reviews) 5. [Momentus Technologies](https://www.capterra.fr/software/2403/momentus-technologies) — 4.3/5 (98 reviews) ## Avis ### "Roller est un Game Changer\!" — 5.0/5 > **Louis-David** | *19 décembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Ce logiciel a littéralement transformer notre façon de faire\! La gestion du calendrier, des suivi avec les réservations et les waivers > > **Inconvénients**: Selon moi, il manque certains petits trucs mais ils sont toujours en train de se mettre a jour et c'est vraiment ce qu'il faut\! > > J'adore ce logiciel, il est pour moi une facilité et je ne reviendrai jamais en arrière. Je le recommande a tout le monde ----- ### "Feature-Rich Platform Built for Growing Venues" — 4.0/5 > **Mason** | *16 décembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: I’ve been using the ROLLER platform for over five years and have consistently been impressed with how forward-thinking the company is. ROLLER stays ahead of the curve by regularly releasing new features that genuinely improve day-to-day operations and back-office workflows, especially around accounting and reporting. The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to get assistance when needed. Communication around product releases and new features is also very clear, which makes adoption and training much smoother. Payment processing is a standout feature. The reporting is detailed, transparent, and easy to understand, making it simple to track funds and reconcile transactions. > > **Inconvénients**: Support response times can occasionally be slower than ideal for urgent issues. While ROLLER is clearly growing and scaling, there are moments where faster turnaround would make a big difference, especially for time-sensitive operational needs. > > ROLLER is a powerful, reliable platform that continues to evolve in meaningful ways. It’s well-suited for venues that need strong operational tools, clear reporting, and dependable payment processing. The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term direction of the product are excellent ----- ### "Roller saved my Business." — 5.0/5 > **Cameron** | *4 novembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Easy user interface face / platform, Unbelievable personalized support, Great value. Secure, Prompt Payment processing and waiver system. > > **Inconvénients**: I am yet to find an issue with Roller. The only problem we had was not utilizing their system first. > > Roller literally saved our business when our previous POS supplier switched us off just as school holidays were starting. Operating a Trampoline Adventure Park, this was catastrophic to our business. After being referred to Roller by a friend of ours, Rollers amazing team were able to get us set up and operating ON THE SAME DAY. Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training and support have simply been amazing. ----- ### "Do Not Recommend" — 2.0/5 > **Tish** | *14 mars 2026* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: Not much at all. Especially the fact that Roller caused us to lose 15% of our monthly memberships because it didn't roll over after a year and we had to reach out and ask them to sign up again. Very expensive as well. > > **Inconvénients**: Overpriced. Terrible costumer service so that issues do not get resolved in a timely manner and the customer is always gone by the time they respond. The answer to any issue is usually "buy the pro version". After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our costumers. They increased an already high price by 7% this year. Even after severe dissatisfaction they refuse to let us out of our contract for the remainder of the year. > > Terrible experience, from the platform not being user friendly to losing customers due to it dropping all memberships after a year to being stuck with slow costumer service that usually leads to us troubleshooting and going to a hard copy by hand because the answer is "no" or "you need to upgrade to the pro version". Our indoor playground has not had a good experience at all with Roller. ----- ### "Rolling Smoothly with Roller POS\!" — 5.0/5 > **Kimberly** | *27 septembre 2025* | Divertissement | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use for team and guests creating new tickets is a breeze guests find check out easy to use Real time reporting > > **Inconvénients**: So far, I haven't found anything I don't love about the platform Only thing I wish we could control more is designing the emails we send to guests for confirmations > > We've been using the Roller POS system and have been thoroughly impressed with its performance and user-friendly design. One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which helped streamline our day-to-day operations. The real-time reporting capabilities are another major advantage. Having instant access to up-to-date sales and performance data allows us to make informed decisions quickly, helping to improve both efficiency and customer service. Additionally, guests have consistently given positive feedback about the online checkout experience. The process is straightforward, intuitive, and hassle-free, which greatly enhances the overall customer experience and helps drive repeat business. Overall, Roller provides a reliable, efficient, and user-friendly POS solution that supports both operational needs and guest satisfaction. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/164715/roller?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/164715/roller) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées