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Description de MailTrack

MailTrack.io est une extension de suivi des e-mails pour Gmail et Inbox qui vous permet de savoir si les e-mails que vous avez envoyés ont été lus ou non. Elle ajoute les marques de double vérification à votre compte Gmail. Elle est entièrement compatible avec les applications de productivité les plus populaires, notamment les extensions Rapportive, SideKick Hubspot Sales, Boomerang, Yesware, Streak CRM et Dropbox. Pour les navigateurs Chrome, Firefox et Opera.

Qui utilise MailTrack ?

Toute personne envoyant des e-mails depuis Gmail

MailTrack Logiciel - 1
MailTrack Logiciel - 2

MailTrack ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

MailTrack

MailTrack

4,5 (224)
1,99 $US
mois
Version gratuite
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Intégrations introuvables
4,6 (224)
4,4 (224)
4,3 (224)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
15,00 $US
mois
Version gratuite
Version d'essai gratuite
104
231
4,3 (6 051)
4,2 (6 051)
4,4 (6 051)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur MailTrack

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,6
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
62%
4
30%
3
5%
1
3%
Fadiah
Fadiah
Human Resources Assistant (Malaisie)
Utilisateur LinkedIn vérifié
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Track email and comprehensive report

5,0 il y a 3 ans

Avantages :

MailTrack is perhaps the most user-friendly mail tracker I've noticed. I used to worry about whether or not my emails were being opened when I sent them out, but MailTrack takes care of that. Whenever my emails are viewed, and links are clicked, I now have a record of it. This enables me to followup up as needed to increase the response to my efforts. Furthermore, MailTrack has a simple Gmail connection plugin to monitor my emails from within my preferred email client.

Inconvénients :

The restrictions of the free version are what I dislike the most. For example, letter size limitation, a watermark that I have to erase every time, and it does not turn up when several receivers open the mail. The premium plan i quite expensive for a simple software like this one.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement supérieur, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

MailTrack is a Low-Overhead, Complete Mail-tracking Solution

5,0 il y a 3 ans

Commentaires : My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater level of engagement with my targeted emails than I ever have before.

Avantages :

I have run numerous email promotional campaigns for product launches (music, books) over the years and MailTrack is by far the simplest mail tracker I've used. It used to be that I'd send out emails wondering if they were ever getting opened, but MailTrack alleviates that concern. I now know when my emails are opened and links are clicked. This allows me to follow up accordingly to achieve even greater response to my campaigns. Moreover, MailTrack features an easy Gmail integration plugin that enables easy monitoring from within my mail client of choice. I did pay to upgrade to the premium version in order to remove the "sent by MailTrack" branding that would otherwise appear.

Inconvénients :

The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes when I send email to certain domains. I've found that institutional/organizational email addresses are much more likely to alert users to the fact that their emails are being tracked, but I imagine this is the case with all image-based mail trackers. Further, some of those mail servers forward and display emails to end users in a way that makes it appear as if an email has been opened far more times than it ever actually is (one particular email registered over 100 opens without a response). These complaints are fairly minor though--MailTrack largely functions as advertised.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Do not use

1,0 l’année dernière

Commentaires : Mailtrack cost us thousands of dollars in lost productivity and their response was "Sorry about that". They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them at the time).

Avantages :

It was great while it worked. It was lovely to see who had read emails.

Inconvénients :

Mailtrack had what they called a server issue. Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our drafts. So Mailtrack somehow deleted these emails. All had to be done and resent.

Kim
Paralegal (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Satisfactory but simple product

5,0 il y a 2 ans

Commentaires : My overall experience has been pleasant and satisfactory. Mailtrack is a great (but simple) tool for email tracking.
It has helped with our email communication and it has been a reliable product. It has a free version and affordable paid version.
As a law firm, sometimes we just need to know if a person has opened any of our emails at all and Mailtrack has served that purpose quite well. We don't necessarily need the extras but they're still nice to have.

Avantages :

Price is always high on my list, mailtrack has a free version and the paid version is reasonable! I love that Mailtrack is easy to use even for beginner or intermediate experience levels. I like the notifications and reporting, it helps us understand how recieptients engage with our email marketing, newsletter, events, or even just typical emails. Mailtrack has been rather dependable and I have not experienced any technical issues or malfunctions which is great! Mailtrack has been helpful with our email communication all around and especially anything marketing related.

Inconvénients :

I do not like the limited amount of templates and customization. I do not like the lack of available features. Mailtrack does not notify you when an email has been forwarded and it does not include extra data like how many times an email was opened. Another issue is that it only works with Gmail and it isn't necessarily mobile friendly.

Nurul Aishah
Nurul Aishah
Personal Banker (Malaisie)
Utilisateur LinkedIn vérifié
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MailTrack all my email status

4,0 il y a 3 ans

Avantages :

I like all of the reports provided by this program once my emails have been sent. It assists me in keeping track of the status of emails, such as whether or not the receiver has opened them and how long they have been open. All of these cues will help us craft an effective follow-up email. To keep an eye on my email within my favorite email client, MailTrack provides an easy Gmail connector plugin.

Inconvénients :

One of the things I detest about this program is that it does not provide complete anonymity while sending the email. It will be visible in the email footnote that the email was sent using MailTracker. It would leave a negative impression on the receiver, and I would delete it totally if I were able to. For a basic program like this, the premium package is rather pricey.