par iSolved HCM3.7/5 156 avis Écrivez votre avis !
Pour qui ?
Small to mid-size employers
Notes moyennes156 avis
- Note globale 3.7/5
- Facilité d'utilisation 3.7/5
- Service client 3.5/5
- Fonctionnalités 3.7/5
- Rapport qualité-prix 3.4/5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Non
Cloud, SaaS, web
Formation en ligne en direct
Informations sur l'éditeur
- iSolved HCM
- Fondé en 1992
En savoir plus sur iSolved
iSolved HCM is an industry-leading human capital management technology company that brings together the key workforce functions in one robust, easy-to-use platform, iSolved. Payroll, HR, Time & Attendance, Recruiting, Onboarding, ACA Compliance, and Benefits Enrollment are all delivered from a single application, in the cloud, specifically built for the small-to-midsized employer. It has achieved rapid market share, with more than 3 million employees and growing.
iSolved - Fonctionnalités
- Base de données des employés
- Calcul des heures supplémentaires
- Gestion des feuilles de temps
- Heures facturables et non facturables
- Saisie automatique du temps
- Suivi des vacances/congés
- Suivi du temps hors ligne
- Suivi du temps mobile
- Taux de facturation multiples
- Conformité fiscale
- Externalisation de la paie
- Formulaire W-2/ 1099
- Gestion des avantages
- Impression de chèques
- Portail libre-service
- Prise en charge de plusieurs pays
- Prise en charge de plusieurs états
- Rapports de paie
- Saisie sur salaire
- Suivi 401(k)
- Suivi des vacances/congés
- Versement direct
Avis les plus utiles sur iSolved
Publié le 06/08/2018
Heidi e. A.
- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.
Inconvénients: You can access the website via mobile or app but they don’t have all features available.
Publié le 07/10/2019
Best online Payroll Software I have used
Commentaires: Overall I love using this software and I have been doing payroll for many years and used many different softwares. This is still my favorite.
Avantages: I love that I can see all my changes in real time. I can view everything that will process before it processes. This allows me to catch any errors ahead of sending the file.
Inconvénients: The customer service is not the best. They have gotten too big is my opinion and there have been some mess ups on their side which have been unprofessional. They do always fix the problems, but I don't think they should have happened in the first place.
Publié le 14/12/2018
Great for Small/Mid Sized Companies
Commentaires: With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.
Avantages: I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.
Inconvénients: Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.
Publié le 03/12/2019
Horrible Customer Service
Commentaires: The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion. Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.
Avantages: We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.
Inconvénients: This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours. Employees must have an email to access their paystubs. Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.
Publié le 01/06/2019
Can Easily Review Employee Time Cards
Avantages: Easy to use and navigate! I can clock in, clock out, view my previous timecards and W-2 forms with no problem. Also very easy to view and edit my employee's timecards.
Inconvénients: Sometimes it doesn't log in. Thought it was a browser issue, but it happens everywhere I log in, different computers, and with different browsers. After a refresh, it usually will let me in though. Small issue for a great and effective clock in system.