iSolved

iSolved

par iSolved HCM

Qui utilise iSolved ?

Small to mid-size employers

Description de iSolved

iSolved HCM is an industry-leading human capital management technology company that brings together the key workforce functions in one robust, easy-to-use platform, iSolved. Payroll, HR, Time & Attendance, Recruiting, Onboarding, ACA Compliance, and Benefits Enrollment are all delivered from a single application, in the cloud, specifically built for the small-to-midsized employer. It has achieved rapid market share, with more than 3 million employees and growing.

Informations sur iSolved

iSolved HCM

http://www.isolvedhcm.com

Fondé en 1992

Prix de iSolved

iSolved n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de iSolved ci-dessous.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

En ligne

iSolved - Fonctionnalités

Base de données des employés
Calcul des heures supplémentaires
Facturation
Gestion des feuilles de temps
Heures facturables et non facturables
Saisie automatique du temps
Suivi des vacances/congés
Suivi du temps hors ligne
Suivi du temps mobile
Taux de facturation multiples
Conformité fiscale
Externalisation de la paie
Formulaire W-2/ 1099
Gestion des avantages
Impression de chèques
Portail libre-service
Prise en charge de plusieurs pays
Prise en charge de plusieurs états
Rapports de paie
Saisie sur salaire
Suivi 401(k)
Suivi des vacances/congés
Versement direct

Avis sur iSolved

Afficher 5 avis sur 156

Note globale
3.7/5
Facilité d'utilisation
3.7/5
Service client
3.5/5
Fonctionnalités
3.7/5
Rapport qualité-prix
3.4/5
Heidi e. A.
Lending Processing Assistant Manager
Banque, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 06/08/2018

"Multiple Features "

Avantages: - Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Inconvénients: You can access the website via mobile or app but they don’t have all features available.

  • Provenance de l'utilisateur 
  • Publié le 06/08/2018
Kimber J.
Office Manager
Comptabilité, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/10/2019

"Best online Payroll Software I have used"

Commentaires: Overall I love using this software and I have been doing payroll for many years and used many different softwares. This is still my favorite.

Avantages: I love that I can see all my changes in real time. I can view everything that will process before it processes. This allows me to catch any errors ahead of sending the file.

Inconvénients: The customer service is not the best. They have gotten too big is my opinion and there have been some mess ups on their side which have been unprofessional. They do always fix the problems, but I don't think they should have happened in the first place.

  • Provenance de l'utilisateur 
  • Publié le 07/10/2019
Ashley H.
Talent Acquisition Coordinator
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 14/12/2018

"Great for Small/Mid Sized Companies"

Commentaires: With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.

Avantages: I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.

Inconvénients: Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.

  • Provenance de l'utilisateur 
  • Publié le 14/12/2018
Chrissy C.
HR Manager
Conseil en gestion, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 03/12/2019

"Horrible Customer Service"

Commentaires: The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion. Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.

Avantages: We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.

Inconvénients: This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours. Employees must have an email to access their paystubs. Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

  • Provenance de l'utilisateur 
  • Publié le 03/12/2019
Melissa G.
Human Resource Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 19/04/2018

"Great Service"

Commentaires: Had increased efficiencies in my department

Avantages: Isolved has allowed us to streamline our HR Department by combining all the modules in to one database. The reporting is great and the customer service is amazing

Inconvénients: The ESS could be more user friendly and they are just at the beginning of being Mobile friendly. They have a lot of work to do on their App.

  • Provenance de l'utilisateur 
  • Publié le 19/04/2018