isolved

Multiple Features

Avantages :

- Forcasting PTO for current and upcoming year. Helps for planning vacations. - Preview Paycheck. Can see the potential breakdown of pay before pay day. - Multiple options for clocking in and lunch breaks.

Inconvénients :

You can access the website via mobile or app but they don’t have all features available.

Payroll processing and HR data entry in one place is great

Commentaires : The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes having to wait until the next payday to get paid. Therefore, an immediate response is useful when adjustments and additions need to be made.

Avantages :

We like that all of our human resource and payroll data can be entered into a single system. For us, technologically speaking, it was a quantum leap into the future. We also appreciate how safe and accessible it is from any location.

Inconvénients :

On occasion, it can be difficult to get your message across. For instance, they want to charge us to make a bespoke report because a system report was updated without our knowledge and is no longer suitable for our purposes.

Reiveiw 2

Commentaires : overall experience is good, there are areas that are a bit difficult to figure out, but once done, I can access them and do what I need to do even though the steps are not seamless.

Avantages :

Processing payroll was fairly easy to complete and straight forward

Inconvénients :

When it came to correcting allocation entries on time cards, I would have to delete and reenter the time to get it right.

I chose iSolved over ADP

Commentaires : I have been happy with iSolved. I temporarily switched to ADP because I was told it would serve us better, and I learned quickly it was not the right service for us. I went back to iSolved. There were some hiccups with that, like the pricing went up and we lost one of our services. I like the administration side, but some of the employees struggle with the AEE on the phone (slow connection to punch in/out for example).

Avantages :

The customer service is more convenient than that of other services I have used in my position, and it's critical that I receive timely answers for payroll and benefits. I also like that I know where to go to find all kinds of reports.

Inconvénients :

I don't like the pricing structure, and I don't like that if we need other service add-ons that the fees are somewhat outrageous depending on the service. I would like to be able to put everything together, we as a non-profit we cannot budget for some of the more exorbitant items (HR help). Some reports are too detailed and don't come in Excel format.

isolved: it's pretty good

Commentaires : It's pretty good.

Avantages :

The breadth of features. isolved is a massive, capable software for Payroll, HR, and HCM.

Inconvénients :

The navigation is a bit clunky, and is more mouse-oriented than keyboard-oriented like most modern software. The New Hire Reporting is in desperate need of a direct port-in with state systems. Also, the My Reports Queue should be able to regenerate commonly used reports instead of having to freshly generate them all the time.