Description de Salesforce Platform
Salesforce Lightning Platform vous permet de créer rapidement des applications d'entreprise qui vous aident à lier les employés entre eux, stimuler l'engagement des clients, suivre les performances et tout intégrer. Lightning Platform est un écosystème unique et unifié d'outils et de services comprenant Force, Heroku Enterprise et Lightning, qui se combinent pour former le moyen le plus rapide et simple de révolutionner les applications. Créez même des applications Android et iOS.
Qui utilise Salesforce Platform ?
Le modèle de cloud computing multilocataires de Salesforces permet de répondre aux besoins des entreprises de toutes tailles et de tous secteurs. Les clients bénéficient d'un framework principal partagé tout en maintenant la confidentialité.
Où peut-on déployer Salesforce Platform ?
À propos de l'éditeur
- Salesforce
- Situé à San Francisco, É.-U.
- Fondé en 2003
Assistance Salesforce Platform
- Support téléphonique
- Chat
Salesforce Platform - Prix
À partir de :
- Oui, essai gratuit disponible
- Oui, version gratuite disponible
Salesforce Platform est disponible en version gratuite et propose un essai gratuit. La version payante de Salesforce Platform est disponible à partir de 25,00 $US/mois.
À propos de l'éditeur
- Salesforce
- Situé à San Francisco, É.-U.
- Fondé en 2003
Assistance Salesforce Platform
- Support téléphonique
- Chat
Salesforce Platform en vidéos et en images





Fonctionnalités - Salesforce Platform
Avis sur Salesforce Platform
Mary Kate
Much Improved from Classic

Naveen
Flexible development platform on the cloud
Commentaires : The Product is very powerful. It provides flexibility to build almost any kind of applications. Business users can build useful apps without taking help from developers. Extensive set of resources are available to build expertise on the platform. Also customers/partners are always available to answer to queries.
Avantages :
Force.com platform (Lightning) is very powerful development platform on the browser. It can be used to build applications for any industry. The pricing is on per user per month basis. Many tools like Validation rules, Workflows, process builder are available for business users. These tools allow business users to build apps on the platform with fairly complex logic. For additional functionality, developers are needed. Developers can build more advanced features using Apex, Visualforce and Lightning Communities. Trailhead and developer account are free resources available to build expertise on the product. Excellent community of customers/partners is available to support queries.
Inconvénients :
Like any complex software there is a steep learning curve. Hiring developers in the US on the platform can be expensive. The license pricing may also be expensive for small businesses.
Dennisse
Salesforce as CRM and HR ATS
Commentaires : I love this software, it's part of my day to day and it is key for my organization to execute and track performance effectively.
Avantages :
Salesforce features continuously improve and grow overtime. It allows us to integrate even external apps via API. I have been using Salesforce both as a user and as admin.
Inconvénients :
I have nothing i do not like although i hope to see more improvements on SFDCs email marketing outreach features.
Alternatives envisagées : Zoho CRM et NetSuite
Pourquoi passer à Salesforce Platform : It's the leading CRM and i know how to build and use it more than any other software.
Michael
Powerful Once You Learn How to Use It (But Expensive)
Avantages :
Salesforce is the backbone of our company. It is tied into everything and used by every team. It is incredibly customizable and it seems they have a way to do almost anything you need. We use it for Sales, Support, Marketing, and product feature usage. We have it hooked into other apps and other saas products. This is the product that will scale with your business and can support a company at any stage of growth. There are a ton of integrations out of the box (on their salesforce exchange) and their APIs allow savvy developers to build custom integrations that aren't available.
Inconvénients :
When the company initially implemented it, they tried to "wing it" and it was a complete mess. You really need someone who knows what they are doing to setup, administer, and maintain the software. It is also expensive. We got grandfathered into some great pricing, but if we weren't, we're not sure we would be able to continue to use SFDC as we grow. SFDC also loves to gobble up other apps and brand them with the SFDC name. So they have become a jack of all trades - however, some of the things you can't do are surprising (just go check out their community page for all of the list of enhancements that haven't been implemented). For example, we use cases for our help desk, but there is a lot of functionality missing compared to a best in breed help desk software like ZenDesk. Support is terrible here by the way. They really push you toward self-service or community based service. You're lucky if you ever get a response.
Nadeem Shafkat
Salesforce - A well-recognized Customer & Sales Management Tool
Commentaires : CRM solutions like Salesforce are a smart choice for businesses that are growing rapidly. A mid- small business operation or one that is not yet mature would likely find this an overkill. Having said that, Salesforce has some of the best training resources that any such program offers, and they also offer sleek versions of their CRM for small businesses.
Avantages :
My main usage of the Salesforce platform is operational and analytical for a Realty based business. The number of options available within the Salesforce platform seem to be unlimited. With the global recognition that it has received as a great CRM tool, they still keep developing enhancements to the functionalities and available options. The system configuration and customization are extremely smooth, given the size and number of functionalities.
Inconvénients :
The one area that Salesforce needs to address is their system support when it comes to technical issues resolution and assistance. The timeframe of response from their support teams does not justify the reputation and quality of the platform.
Alastair
Salesforce is Excellent for us however small businesses may struggle
Avantages :
Salesforce is one of the best known cloud based CRM that can be tailor-made to hasten sales, computerize the jobs and tasks, fetch real-time customer data, extract insights , manage leads and prospects, tracking commissions, estimate sales and enhance business efficiency by creating robust workflows.
Inconvénients :
It is quite expensive. We have a large sales team, diversified product and prospect base and had a fairly complex need so we spent out the money but it can be extremely unaffordable for small business and start ups. Moreover the customer care at Salesforce needs to be a little more polite and knowledgeable rather than rude and uninformed.