Description de Retail Pro
Retail Pro est une plateforme logicielle pour points de vente spécialisée, flexible et indépendante des appareils avec système de caisse performant, gestion des stocks et des inventaires, promotions, gestion client et des employés, back-office, performances et reporting des ICP. Les commerces de détail peuvent utiliser Retail Pro pour éviter la fragmentation des données et l'adapter aux besoins précis de leur flux de travail, de leur marque et de leurs besoins commerciaux, qu'ils opèrent en tant que franchise, magasin d'entreprise, point de vente ou commerce de détail avec plusieurs filiales, partout dans le monde.
Qui utilise Retail Pro ?
Plus de 159 000 utilisateurs de secteurs spécialisés dans le commerce de détail, tels que les vêtements, les chaussures, le luxe, l'électronique, les cadeaux, les jouets, les biens de consommation courante, l'ameublement, les bijoux, les articles de sport, etc., font confiance à Retail Pro.
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Avis sur Retail Pro
Retail Pro 9
Commentaires : I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can call my RPro business partner at any time of the day, even 2 am, which I have done. I get the same high quality and knowledgeable support I need at the time.
It’s ability to provide a one-stop shop. It has everything a business needs to succeed as software goes. Along with it knowledgeable business partners is an excellent choice to support your retail business
New more knowledge based support. When I access my portal, the limited amount of user information is disappointing
Alternatives envisagées :
Full Stack Retial Software
Commentaires : I install Retail Pro for several Clients in America, with different requirements and Retail Verticals, but one common requirement is allow software to connect with thier ERP, and with the Retail Pro strong API, you can accomplish this. So, my experience has been mostly very positive.
I've been using Retail Pro since version 8 and now We are on Prism, which is a huge update and change of mind for Retail Pro user... but for the good. Retail Pro Prism its a store distributed web application now, with this I mean that you can have one Retail Pro server per store, in a multi store chain kind of business. As a web application, it uses AngularJS as a front end, allowing a incredible flexibility to customize the User Interface, so you can create your own look and feel for the system, not only for the Cashier view, but for all the modules. About that, you have: - Inventory - Vendors and Purchases - Transfers - Customers - POS - Physical Inventory - Inventory Adjustments - Customer Loyalty So, you see... It is the full package. One more thing: their global support with their partners around the globe will give your peace of mind for your multi store chain in almost any country, to name a few (Full North/Central/South America, Full EU, Some EMEA, Full ASIA, some Africa).
Cost, period... But you are paying a Porsche for a Porsche, you know what I mean. This is a serious Retail software, for serious Retail business. You can use it in small business as well, as its perfectly scalable. So, If you foresee a bright future in your Retail Business, you can bet on Retail Pro.
Commentaires : It’s been terrible all around.
Detailed reports are very good. A lot of options.
Customer Support is non existent. Stay away, too many times in 15 years we’ve been left high and dry with absolutely no help from our RetailPro partners and RetailPro customer service.
I'm a managing partner and CIO.
It does 90% of everything we want & need. Frankly, that other 10% is probably unrealistic without custom programming. We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions. The product is very quick and easy to train an employee on and setting up levels of permission is awesome. We're able to delegate job duties easily with the different features. Receiving is a perfect example. That workstation is set up to be used completely differently than our cash registers. For example, we have three cash registers our of eight total machines running Retail Pro. Each has a unique function, and the software works well in supporting those varied functions simultaneously.
Some of the more intricate details of the software take quite a while to learn. It's easy for an average sales associate to use the main functions, but some of the higher level features get complex. The software can be "quirky" with some old features that were added on to, so there are features that are not intuitive. An example is polling: some things happen automatically and others require initialization. Like every time we add an employee to the system, it's a process to get them into other locations and requires higher-level knowledge.
i'm working with retail pro since 2013, it was wonderful experience.
Commentaires : i got the knowledge that gave me the chance to implement and support our customer in the market, very important thing is that i learned how business operate with one of the biggest retail solution ever
very powerful inventory management solution, full of function and features. the second thing is the scalability and durability the solution can support large number of stores & POSs in one big database "oracle database".
it takes much time to recover database especially in the main server, 2nd thing when upgrade from old release to a new one with large number of stores and POSs.