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IntelliShift
Description de IntelliShift
En tant que principal fournisseur de solutions de télématique et de gestion de flotte pour les entreprises ayant une flotte de plus de 100 véhicules, Silent Passenger fournit un logiciel évolutif avec une assistance de premier ordre. La connectivité des véhicules et les informations basées sur les données permettent aux grandes flottes de rester conformes, d'améliorer les opérations avec des analyses prédictives et d'intégrer l'ensemble du parc automobile et de l'entreprise en toute fluidité et de quantifier les résultats pour prouver le ROI (retour sur investissement).
Qui utilise IntelliShift ?
La solution logicielle de télématique Silent Passenger fournit aux flottes de plus de 100 véhicules des informations basées sur les données, basées sur l'analyse prédictive pour améliorer l'intelligence de la flotte.
IntelliShift ne vous convainc pas tout à fait ?
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IntelliShift
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Avis sur IntelliShift
Do You Know Where Your Assets Are?
Commentaires : Very happy with the software and the system. Calls into the service desk are answered almost immediately.
Avantages :
The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.
Inconvénients :
New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.
Réponse de l'équipe de IntelliShift
il y a 5 ans
Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!
Alternatives envisagées :
Great product for the price
Commentaires : Support and team are great. Great product, especially for the price. Better product than the big name competitor!
Avantages :
Easy to integrate, fairly easy to use, gives a lot of information about your vehicle and driver right up front without having to dig too deep.
Inconvénients :
The App could be better, it's a re-packaged version of the website that's mobile friendly. I have to login twice each day before it accepts my user credentials. Sometimes takes a minute to refresh. All little things, overall great product.
Réponse de l'équipe de IntelliShift
il y a 2 ans
Hi Michaela, Thank you for your feedback! We are happy to hear that you are satisfied with IntelliShift.
My last contract with this company
Commentaires : We are a Public Health Company, reducing infection and death rates of exotic viruses in multiple communities. We use the software to track our application amount and location.
Avantages :
The program is user friendly. the user has many variables that can be used to create a report
Inconvénients :
The time stamping is not correct. It will show 1 second for 30 second usage and shows 2 second usage for a minute and a half usage. We track application equipment usage. The past program was much easier. Under one minute it did not report a time. Now it reports seconds but no correlation to time. We tested the reported time against actual application time. The time is essentially useless, good attempt though. Times can still be extracted manually, it just takes more time. I recommend using the last software programming for time tracking. It was much easier when producing a report. Thank you
Réponse de l'équipe de IntelliShift
il y a 2 ans
Hi Paul, Thank you for your feedback. Here at IntelliShift, the success of our customers is at the heart of what we do. We are a customer-centric organization, so we take this feedback very seriously. We will have your account manager reach out to you to assist.
Peace of Mind
Commentaires :
We have been pleased with the software from
the start. We are always checking either the mobile app or the website to determine ETA’s for crews to a site, or when the last crew out will get back to the yard in the afternoon. Our supervisors all have the mobile app on their phone or ipad. It has helped us make corrections to routes that have saved us time. It helps us communicate better with customers who want to know when we expect to be at a location. It has also been helpful in defending us when accused of damaging something, while working as part of a municipal or utility project. When Im able to produce a report showing the routes taken by our trucks, and that route is nowhere near the person claiming we scratched their car, the “it wasnt us!” defense becomes a lot more credible. We are happy with it and do not intend to change GPS service providers.
Avantages :
This product has evolved quite a bit since we began using it around 2007, but it has always been very easy to use. The mobile app is very user-friendly, allowing the user to view a vehicle’s location, determine ETA to a destination and then set a text or email alert to let the user know the vehicle has arrived. In the same manner, a vehicle can be viewed while on-site and an alert can be set up to let someone know when they have departed. The reports are very thorough and functional, letting us see the exact route someone took or how long they were at a particular location. I like how easy it is to use and how quickly one can learn how to find what they need in order to achieve great benefit from the software.
Inconvénients :
It’s hard to pick out a “con,” exactly. I am able to accomplish everything I need using this software. Maybe having a “stay logged in” option on the app would save 1 second during the sign-in process. That’s all I can think of.
Réponse de l'équipe de IntelliShift
il y a 2 ans
Hi John, Thank you for your review! We are thrilled to hear that you are happy with IntelliShift and that it has provided you with peace of mind.
Could use some work
Commentaires : Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.
Avantages :
I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.
Inconvénients :
I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.
Réponse de l'équipe de IntelliShift
il y a 5 ans
Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!
