15 ans à aider les entreprises françaises
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Description de Wishlist Rewards

Wishlist Rewards combine une administration simple à la puissance du choix du destinataire, pour créer des programmes mémorables de reconnaissance des employés. Des récompenses à paliers entièrement automatisées et des programmes de récompenses sur plusieurs canaux sont proposés. Les destinataires Wishlist peuvent choisir parmi un catalogue d'expériences nationales, pour que chaque employé puisse trouver une option qui lui plaît.

Qui utilise Wishlist Rewards ?

Pour les professionnels des ressources humaines qui cherchent à récompenser et à donner de la reconnaissance à leurs employés grâce à des expériences significatives.

Wishlist Rewards Logiciel - 1
Wishlist Rewards Logiciel - 2
Wishlist Rewards Logiciel - 3
Wishlist Rewards Logiciel - 4

Wishlist Rewards ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Wishlist Rewards

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Wishlist Rewards

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
71%
4
25%
3
4%
Lizbeth (Lizzie)
Lizbeth (Lizzie)
Wellness program coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Relations gouvernementales
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use with great variety in gifts!

5,0 il y a 7 ans

Commentaires : I can easily send rewards to people through email, which is great for an organization that has over 200 physical locations.

Avantages :

Been using Wishlist for about three years now and I love how easy it is to use for our wellness program. Great selection, great customer service.

Inconvénients :

I have had a few people who are a little confused about how to download their gifts, but I think they are not super tech savvy in the first place.

Sheila
VP HR (Canada)
Produits chimiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wishlist Rewards - Highly Recommended

5,0 il y a 2 ans

Commentaires : Very positive. The team in Customer Service is friendly and very responsive. Couldn't be happier with the system. Love that the system works as an APP within Microsoft TEAMS.

Avantages :

The system is easy to implement, employees were provided training and how-to sheets, and the system is very straightforward to use. Customer Service is very responsive.

Inconvénients :

Employees and Managers need to remember to go into the system. Would love to see it linked somehow to the opening of TEAMS or Outlook every day.

Wenwen
Tax Staff (É.-U.)
Comptabilité
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Worst experience ever. No customer service at all.

3,0 il y a 7 ans

Avantages :

The gift card part is pretty cool, especially when you get the direct link to the gift card options.

Inconvénients :

First of all, the website is designed to be confusing. I used to get the gift cards from Wishlist but this time I only got a link and the link led me to the ticket page. Later on did I learn from other people that I had to click a tab to get to the gift card page. Secondly, customer service sucks. I tried to contact the customer service right after I realized that I mistakenly ordered a ticket rather than a gift card, and they basically told me that it would be a good lesson for me and I should be more careful when using their product in the future. Thirdly, the policy is stubborn. The customer support said that they cannot switch a ticket to a gift card since that was their policy. This happened to other customers before as well and they just accepted it. So I asked whether I could at least get the refund back for that I would not be able to make it to the show later this week. The customer support said no and suggested me to talk to the ticket box at the show or ask the HR to issue another wishlist gift to me.

Réponse de l'équipe de Wishlist

il y a 7 ans

Wenwen, Thanks so much for taking the time to tell us about your experience. I wanted to apologize if I came across as condescending and regret that you feel disappointed with our interaction. My intention was to do everything within my power to remedy your issue in an empathetic way. We are passionate about providing the best possible experience to our customers and I take it seriously that I fell short. Ultimately, we must adhere to our ticket reseller's policy, which states that tickets are non-refundable once redeemed. I would be happy to connect with your HR manager and get the go ahead to issue you a new gift if that would help remedy the situation. We really appreciate your feedback and we truly do take your comments to heart. In fact, it is one of our next projects to differentiate gift categories more clearly, and now the gift card page loads first. I hope that your concerns have been addressed and that we can provide you with a better experience soon!

Steve
Assistant Vice President Human Resources (É.-U.)
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wishlist Rewards has worked for us

5,0 il y a 6 ans

Commentaires : Wishlist Rewards has been a great tool to enhance our employee experience and engagement. Employees like the program and I like it since it is easy to administer through the online system.

Avantages :

The software is easy to use, functional, and meets all of our needs. Are we able to reward an employee quickly and easily - YES. Are we able to get end of month billing and reports for our accounting team - YES. Are we able to show spend and offer different reward levels - YES. Support for the system through the Wishlist Team with members like Mackenzie who answer every question we have, trains new team members and comes up with great options - YES.

Inconvénients :

I do not really have any cons. The system works and is smooth.

Sarah
Corporate Services Coordinator (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wishlist Review

5,0 il y a 6 ans

Commentaires : I have really enjoyed using Wishlist Rewards for my office. It is a nice way to show people are appreciated. Its also great that it gives them a choice. There is nothing worse than getting a gift you don't like, or a gift card for a store you would never shop at!

Avantages :

I think it is very easy to use. When I have been out and someone needed to use my account to send a gift, they were able to send them easily without any questions.

Inconvénients :

The only complaint I have is when I use Microsoft Edge as a browser with the site, I have trouble typing the thank you message as it starts typing things backwards. It is only in this browser, and I can just usually copy and paste something in anyways, so it hasn't been a huge deal.