Description de Rise

Unifiez les RH, les avantages sociaux et la paie dans une plateforme de personnel tout-en-un simplifiée et personnalisée. Rise permet aux entreprises canadiennes de gagner du temps et de l'argent et de se concentrer sur ce qui compte vraiment : le personnel. Réservez une démo de plateforme en direct dès aujourd'hui.

Qui utilise Rise ?

Rise prend en charge les entreprises canadiennes de toutes tailles qui cherchent à récupérer leur temps, à économiser de l'argent et à se concentrer sur ce qui compte vraiment, à savoir leurs employés.

Rise Logiciel - 1 Rise Logiciel - 2 Rise Logiciel - 3 Rise Logiciel - 4 Rise Logiciel - 5

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Avis sur Rise

Note moyenne

Note globale
3,9
Facilité d'utilisation
4,0
Service client
4,0
Fonctionnalités
3,7
Rapport qualité-prix
3,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
33%
4
36%
3
20%
2
7%
1
4%
Grace
Grace
Financial Analyst & Payroll (Canada)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ease to use it and it is all I need

5,0 il y a 5 ans

Commentaires : It is easy to process the payroll. Time saver.

Avantages :

Export input to excel sheet. Import excel to the system. I can generate reports for all departments. The customize functions is very powerful.

Inconvénients :

Sometime the system is too slow. Especially on the rush hours, it is take time to go for next step. on the input sheet for search people, I would prefer more functions to search, for example, employee ID.

Réponse de l'équipe de Rise

il y a 5 ans

Thank you for your feedback, Grace. We are glad to hear that you have been having a good experience with report generation and payroll processing. Thank you for your suggestions on improving our search functionality. Your comments have been forwarded to our product team for consideration. If you have any more feedback that you would like to share, please do not hesitate to get in touch using the contact details below. All the very best, The Rise People Team info@risepeople.com 1-888-393-3483

Murray
Manager (Canada)
Construction, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works Great for Payroll

5,0 il y a 11 mois

Commentaires : Getting the Original companies setup. Simple, not complex, great support.

Avantages :

Ease of use and Customer support. .......

Inconvénients :

So far everything has exceeded my expectations.

Réponse de l'équipe de Rise

il y a 11 mois

Hi Murray, thanks for your review. We're happy to hear that Rise is exceeding your expectation by making Payroll easier for you!

Pam
Payroll & Benefits Administrator (Canada)
Assurance, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We've been using Rise for two years now. Overall the software is user friendly and easy to use.

3,0 il y a 5 ans

Commentaires : I just answered this question in the survey!

Avantages :

The adhoc payroll process is a breeze, and very user friendly. ROE's are very quick, we've had a few issues with the addresses that were populated into the ROE's, so check closely before finalizing them. Chat feature is wonderful, and the support staff behind the scenes are always willing to help with issues. Being able to resolve an issue via a chat is wonderful. The chat hours being extended beyond 8 - 5 would be great. Quite often payroll works after hours (especially on Friday), so running into a problem after hours does cause issues. I recently had a situation where I called and got the answering service, and was told I had to call back on Monday. The answering service did pass my message to someone, and I did in the end get a call. It would have been better if the answering service had told me that they would pass my message on to someone, with the hopes that they'd return my call before Monday.

Inconvénients :

We've made several recommendations to Rise regarding things that could make the system a bit more user friendly. The response we've received is that any change would effect every client. Most of the changes we've suggested would probably be 'pain points' for any client using the system. This was a bit disappointing, as GroupHEALTH is a very client focused business, and I felt that Rise was as well. We do anything we can to have a better client experience.

Réponse de l'équipe de Rise

il y a 5 ans

Thank you for your feedback, Pam! It's great to hear that the adhoc payroll process is a breeze, ROEs very quick, and the support staff and chat service are helpful. As a result of your feedback, we've made some changes to our support process: if you receive our answering service after hours, they will inform you that they will pass your message on to us immediately if it is an urgent matter and we will address your concern outside of business hours. We also appreciate your feedback on how to make Rise more user friendly. We take all product feedback from customers into consideration and include it when prioritizing new development and features, with our most commonly requested enhancements taking first priority. We look forward to continue working with you - thanks again for this feedback! All the very best, The Rise People Team info@risepeople.com 1-888-393-3483

Utilisateur vérifié
Director (Canada)
Utilisateur LinkedIn vérifié
Services d'information
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everything needed for payroll, stellar customer support

4,0 il y a 5 ans

Avantages :

Customer support is far and away the best part of this software. If anything goes wrong they will fix it.

Inconvénients :

The main interface hasn't changed a lot since Paysavvy and is showing its age. When I sign in, automatically create the next payroll if it's due soon, rather than making me click "Create Next Payroll". When I add a new rule or click Save, don't force a refresh of the whole page, but persist as is. When I click Submit, skip the need to "View Results" and go straight to a summary report that has all of the information broken out. I always need the invoice data. Detecting statistical exceptions would be great. For example, I once accidentally entered all of employee's time for a pay period as both regular time and overtime. It would be nice for Rise to point out when an employee's hours are significantly different from their median. Web Service API access to the invoice data in particular is something I've wanted for a while. I have a script that scrapes this data and inserts into my accounting system, because it takes a long time to do by hand.

Réponse de l'équipe de Rise

il y a 5 ans

Thank you for your feedback - these are great suggestions. Your feedback is being reviewed by our product team for consideration. If you would like information about our API or would like to discuss access to data, please feel free to reach out to us using the contact details below anytime and we would be happy to help. All the very best, The Rise People Team info@risepeople.com 1-888-393-3483

Jenny
Jenny
President (Canada)
Utilisateur LinkedIn vérifié
Comptabilité
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent value, great responsive support with live chat, terrible interface

4,0 il y a 5 ans

Commentaires : Simplicity for small Canadian businesses running payroll.

Avantages :

The pricing of this product is great, they were offering free payroll for organizations with less than 10 employees at one point, but now it's something that has to be requested. Great value for the services provided and live chat support is convenient. I do recommend this software to minimize the complexity of payroll functions for small businesses.

Inconvénients :

It is not intuitive to use. Setup is very manual, requiring the user to download pdfs, sign them and re-upload. It's not very friendly towards accountants as the client has to create their own account. Creating a payroll run requires multiple steps, and T4 submission is not automatic. One selling feature of this product was that it integrates with QuickBooks or Xero. There is no integration. There is one guy that can create an Excel macro who requires the exact details of your accounting system setup.

Réponse de l'équipe de Rise

il y a 5 ans

Hi Jenny, Thank you for taking the time to provide us with this feedback. We're glad that you feel you are getting good value for the services provided and that you would recommend us to other small businesses. Your feedback on the product is valuable and helps us better understand your needs. We are reviewing our payroll software to help streamline the pay run process in future releases and we are also currently building integrations with Quickbooks and Xero. Please feel free to reach out to us anytime if you have more specific comments or suggestions. All the very best, The Rise People Team info@risepeople.com 1-888-393-3483