Sawyer

Very easy to use and adds a professional look to my website

Avantages :

1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business. For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome. 2. Very easy to use! All what can be done in point #1, is very easy to set up! 3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.

Inconvénients :

I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone. But other than that, I love this!

Easy way to manage class and camp registrations

Commentaires : My favorite thing about Sawyer is that I trust that all my registration information is accurate and in one place. It's been incredibly helpful in running my business. In my years using this software, I've also seen how Sawyer is always changing and improving to meet the needs of clients. It has improved my experience and what I can offer my customers.

Avantages :

I like the clean look of this software, and that it is easy to add, change and adjust information on my end. The dashboard helps me see all my upcoming programming and stay in communication with registered participants. It makes billing very easy, offering flexibility for participants and automatic payments so I don't need to spend time tracking this each month or sending reminders. I like the waitlist option.

Inconvénients :

The cons are small things - I wish you could edit the coupon codes because I can never get them right the first time. I wish there was a printable check in/check out list as a roster setting that could fit onto one page. I would probably use a mobile app to check class registration, or be able to have different teachers use a mobile sign-in process for classes. But these are small compared to all the benefits.

Sawyer Used to be Good

Commentaires : We have lost more business than gained in the past few months as sawyer seems to be melting down into dysfunction. They used to be good. They changed their pricing/business model to charge businesses and their customers BOTH directly. At the same time their service and functionality (along with down time) has cratered. We are frantically looking at other options as Sawyer has now lost more business for us than it has gained due to their dysfunctional, confusing system on the front end.

Avantages :

Sawyer is easy to implement and their customer service is helpful at first.They might be good if your customers all use the same main stream web browser (whichever one happens to work that day) and they are registering kids for classes without parent involvement or too many details.

Inconvénients :

There is no option to add a second adult/parent to a family account.The program doesn't work with Duck Duck Go or many web browsers consistently.

One Stop Shop

Commentaires : Easy to use. User friendly. Simple interface. Intuitive. Thorough. We LOVE IT!

Avantages :

Sawyer has been a game-changer for us. We've used Brightwheel, ProCare, Eventbrite, and Google forms to try to figure out how to manage classes and Sawyer has been the best by far. Setting up the classes was so easy. The program is intuitive and offers all the features that we need it to.

Inconvénients :

We wish Sawyer had an app that our community could download, create an account, log in and use as a communication platform between teachers and parents. This would be the cherry on top!

Professional and Productive

Commentaires : Excellent! I believe Sawyer sets myself apart from other children's programing in my area, gives a very professional appearance to my customer base and allows me to save a great deal of administrative time.

Avantages :

The Sawyer system is easy and intuitive for my families as well as for myself as a center director. Easy registration as made a big impact on my ability to bring new families into my program, as well as keep my current customers re-enrolling every new semester. I have been using this exclusively for years, and I've absolutely loved the improvements Sawyer has made. They are open and responsive to their providers, and the customer service is top notch.

Inconvénients :

I would absolutely love to see the Sawyer Marketplace grow within my local area, in the suburbs of Houston, TX. I believe it would be an excellent resource for parents in our massive metropolitan area, and would be a more effective tool in promoting new business for my program. The membership function is excellent, however I personally haven't figured out to make it work for my program. I would also love to have more creative and expansive email options- such as tags and targeting marketing email features. Also, a way to easily generate a birthday report for children.