Crazy Egg

"Crazy Egg nails user experiance"

Commentaires: Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Avantages: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Inconvénients: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

"Great product but better for the price for a small-mid sized business"

Commentaires: Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Avantages: Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Inconvénients: I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

"Easy to use, does what it does well"

Commentaires: Great and easy tool to use - if you are only after what they offer, it is great. But you sort of end uo wanting more...

Avantages: Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights. The different heatmap overlays are great.

Inconvénients: It lacks a few elements you would expect from a comprehensive CRO tool - theres no funnel analysis and setup that links to your recordings and heatmaps, and no form analysis. At the price point of the tool, you would have expected it

"It works..."

Avantages: Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Inconvénients: Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

"Affordable software for heatmaps and A/B testing for small businesses."

Commentaires: Overall I liked it, super simple to install and use. Good value for money.

Avantages: I liked the simplicity of installation and use.

Inconvénients: I didn't like that there is no free version of the software. Sometimes the 30 day trial is just not enough to evaluate appropriately. Also, if you need complicated A/B testing functionalities, you won't find them here.