Notes moyennes16 avis
- Note globale 4.4/5
- Facilité d'utilisation 4.1/5
- Service client 4.1/5
- Fonctionnalités 4.3/5
- Rapport qualité-prix 4/5
Informations sur le produit
- À partir de 29,00 $US/mois
- Version gratuite Oui
- Essai gratuit Oui
Cloud, SaaS, web
Support en horaire de bureau
Informations sur l'éditeur
Mouseflow - Fonctionnalités
- Analyse d'éléments
- Cartes dynamiques
- Cartes intégrables
- Cartographie des comportements
- Cartographie territoriale
- Fonctions pour secteur scientifique
- Fonctions pour ventes
- Mappage radial
- Tableau de bord
- Web analytics
Avis les plus utiles sur Mouseflow
Publié le 23/04/2018
Great For Recording Iframes
Avantages: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind.
Inconvénients: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.
Publié le 27/09/2019
Best in class software
Commentaires: We managed to solve checkout issues, problems with our landing page and many other things where Analytics was no help in actually understanding user issues.
Avantages: After trying more than 4 different tracking tools to support my Google Analytics efforts, Mouseflow has won all competition.
Inconvénients: Honestly... I think Mouseflow is one of the best pieces of software I've used in a long time.
Publié le 08/06/2017
The right balance between costs and features
Avantages: Very easy to use and great in some features: heatmaps, recoring sessions, but most of all form analytics. Very interesting the balance between costs and features (also the new feedback module).
Inconvénients: I expect integrations with other tools to be improved. The layout for the heatmap can be improved. Sometimes it does not correctly work for pages under login
Publié le 02/09/2019
Just an overall sotfware
Commentaires: If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.
Avantages: They recording system is good with proper stadistics
Inconvénients: The filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow
Publié le 24/07/2019
Worthwhile Heat Mapping Tool
Commentaires: Overall, I'd recommend the tool. The price point is good for what you get and we use it on a regular basis to keep track of our website's usability with actual customers.
Avantages: Mouseflow is a great tool for heat mapping and session recordings. I frequently watch user sessions to see how our customers interact with our website, or see how they react if we modify something on a common page like the homepage. The heat mapping is also useful, since other free tools don't always give an accurate picture.