Pour qui ?

Avec plus de 1 400 galeries d'art clientes dans le monde entier, Masterpiece s'adresse à toutes les tailles et tous les emplacements de galeries. Ces outils s'adaptent facilement aux exigences de toutes les régions du monde.

Notes moyennes

29 avis
  • Note globale 4.8 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 4.8 / 5
  • Fonctionnalités 4.7 / 5
  • Rapport qualité-prix 4.9 / 5

Informations sur le produit

  • À partir de 19,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Masterpiece Solutions
  • https://www.masterpiecemanager.com

En savoir plus sur Masterpiece Manager

Masterpiece est le logiciel web complet choisi par plus de 1 400 galeries d'art à travers le monde. Il est tellement simple que même les employés les moins techniques seront à l'aise et capables de répondre aux besoins de chaque galerie. Gérez vos stocks, suivez vos clients, remplacez Constant Contact, payez les envois d'artistes, synchronisez votre site web, lancez des enchères en ligne ! Concluez les ventes en quelques secondes tout en maintenant vos données comptables synchronisées. Masterpiece gère toutes les opérations quotidiennes de votre galerie.

Masterpiece Manager - Fonctionnalités

  • Comptabilité
  • Consignations
  • Facturation
  • Galerie en ligne
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des prix
  • Gestion des stocks
  • Gestion du marketing
  • Point de vente (PDV)
  • e-commerce

Avis les plus utiles sur Masterpiece Manager

We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!

Publié le 15/11/2017
West L.
Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).
The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!

Inconvénients: Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.

Réponse de l'éditeur

envoyé par Masterpiece Solutions le 16/11/2017

Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.

So grateful for this software

Publié le 22/09/2019
Dawn-marie S.
Owner
Art, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!

Avantages: Ease of use, ability to add my own categories for inventory, website compatibility

Inconvénients: Speed of processing can be slow or can hang somewhat regularly, would like a bit more functionality with sales and contacts reporting

Réponse de l'éditeur

envoyé par Masterpiece Solutions le 01/10/2019

Thank you for the kind review, Dawn-Marie. We are thrilled you chose Masterpiece and it is helping your business. We love your new web site!!
We have recently augmented the hosting resources for Masterpiece. You should no longer see any performance issues in the system. If you do, please let us know asap.
Thank you, again. We really appreciate you.

They Know the Art Business and What Galleries Need.

Publié le 23/09/2018
Amber markay B.
Gallerist
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.

Avantages: Working with the team at Masterpiece Manager has been wonderful. They have developed a software that keeps my art gallery organized with inventory. Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory.

Inconvénients: The only con that I see is the difference in how our website and newsletter is viewed from a desktop computer to a cell phone or other hand-held device. We were able to over-ride this within the newsletter by adding images of text vs body copy. This quick change has allowed us to use our branded font and it show correctly no matter what device / computer system / email system our newsletter is viewed on.

Réponse de l'éditeur

envoyé par Masterpiece Solutions le 26/09/2018

Wow Amber... !

Masterpiece works well

Publié le 27/09/2019
Susi P.
Bookkeeper
Art, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Masterpiece does allow good tracking of inventory though sometimes mysteriously, the color of an item is no longer green (which denotes it being available). That color coding works well for the most part.

Avantages: The ease of finding a particular contact or artwork. Also, the customer support when we have an issue or would like something changed, is fantastic.

Inconvénients: Cannot print labels for artwork; cannot print contact information for clients; cannot customize reports, i.e., change fonts, change spacing, add images where we want them; entering payments from clients sometimes does not work.

Réponse de l'éditeur

envoyé par Masterpiece Solutions le 03/10/2019

Thank you for your kind review, Susi. I would like to arrange training for you. It sounds like you are having issues with our reporting module. There are dozens of reports available for printing inventory labels and contact lists. Every report is customizable as well. Can I set up a call with Client Services to work with you?

the evolution of gallery software

Publié le 21/08/2018
Christian H.
President
Art/artisanat, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.

Avantages: We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.

Inconvénients: The previous versions had a few flaws but 11 seem to have overcome all that.

Réponse de l'éditeur

envoyé par Masterpiece Solutions le 23/08/2018

Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.

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