--- description: Splashtop : qu'en pensent les utilisateurs ? Lisez les avis clients sur Splashtop, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Splashtop - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/30921/msp/software) > [Splashtop](/software/162972/splashtop-business-access) # Splashtop Canonical: https://www.capterra.fr/software/162972/splashtop-business-access Page : 1/31\ Suivant: [Page suivante](https://www.capterra.fr/software/162972/splashtop-business-access?page=2) > Splashtop fournit un accès et un support à distance pour les professionnels des affaires et les équipes IT > > Conclusion : 733 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Splashtop ? Les utilisateurs dans tout type d'entreprise ou d'organisation qui ont besoin d'accéder à distance à leur travail et/ou ordinateurs domestiques, ou de supporter à distance les ordinateurs des clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 733 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Splashtop - **Pays**: San Jose, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 4,58 € - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, espagnol, français, japonais, portugais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antarctique, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh et 221 de plus ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Alertes/Notifications - Assistance à distance - Chat en temps réel - Chat et messagerie - Contrôles/Permissions d'accès - Dépannage - Enregistrement de l'écran - Enregistrement de session - Gestion de la configuration - Gestion des problèmes - Gestion des ressources informatiques - Gestion des tâches - Messagerie instantanée - Outils de collaboration - Partage d'écran - Partage des fichiers - Planification de la maintenance - Rapports informatiques - Real-Time Monitoring - Real-Time Notifications - Sauvegarde et récupération - Suivi des ressources informatiques - Surveillance et gestion à distance - Tableau de bord - Transfert de fichiers ## Intégrations (8 au total) - Atera - Autotask PSA - IBM Security MaaS360 - Ivanti Neurons for MDM - Naverisk - NinjaOne - ServiceNow - Spiceworks Cloud Help Desk ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'infogérance](https://www.capterra.fr/directory/30921/msp/software) ## Catégories connexes - [Outils de télétravail](https://www.capterra.fr/directory/31855/remote-work/software) - [Logiciels de bureau à distance](https://www.capterra.fr/directory/31955/remote-desktop/software) - [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.fr/directory/31715/remote-monitoring-and-management-software/software) - [Logiciels d'infogérance](https://www.capterra.fr/directory/30921/msp/software) - [Logiciels de gestion de parc informatique](https://www.capterra.fr/directory/10001/it-management/software) ## Logiciels similaires 1. [TeamViewer ONE](https://www.capterra.fr/software/122252/teamviewer) — 4.6/5 (11626 reviews) 2. [AnyDesk](https://www.capterra.fr/software/149595/anydesk) — 4.6/5 (1787 reviews) 3. [RemotePC](https://www.capterra.fr/software/173304/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.capterra.fr/software/181775/zoho-assist) — 4.7/5 (1414 reviews) 5. [GoToMyPC](https://www.capterra.fr/software/193062/gotomypc) — 4.8/5 (588 reviews) ## Avis ### "A solid remote access option while others get worse." — 5.0/5 > **James** | *30 décembre 2025* | Production audiovisuelle | Taux de recommandation : 9.0/10 > > **Avantages**: Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. > > **Inconvénients**: The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. > > I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. ----- ### "Bonne plateforme, fonctionne bien sous Windows" — 4.0/5 > **Tom** | *15 juillet 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Il semble toujours se connecter aux PC clients et les services d'arrière-plan au démarrage sont fiables. Compatible avec les clients Mac et Windows 10/11. > > **Inconvénients**: Le client Mac peut être très instable, en particulier lors de la première connexion (c'est-à-dire lors de la réception d'une assistance). > > Bonne plateforme, fiable et s'intégrant bien aux outils de gestion à distance (c'est-à-dire les plateformes IT RMM). ----- ### "So happy I moved over to Splashtop\!" — 5.0/5 > **Julianne** | *12 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints\! > > **Inconvénients**: I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. > > Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. ----- ### "Splashtop became Crashtop" — 2.0/5 > **Daniel** | *20 décembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 0.0/10 > > **Avantages**: It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. > > **Inconvénients**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==\> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. > > It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. ----- ### "Outstanding support and an exceptional customer experience" — 5.0/5 > **Rodrigo** | *28 janvier 2026* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. ----- Page : 1/31\ Suivant: [Page suivante](https://www.capterra.fr/software/162972/splashtop-business-access?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/162972/splashtop-business-access) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées