Description de HoneyBook
HoneyBook rationalise et automatise l'expérience de vos clients, de la demande à la facture finale.
Qui utilise HoneyBook ?
Photographes professionnels, concepteurs web, fleuristes, organisateurs de mariage, maquilleurs, planificateurs d'événements, DJ, traiteurs, designers d'intérieur, designers de mode, designers graphiques.
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Avis sur HoneyBook
Perfect for Managing My Small Business
The Best Client Management Resource-- goes beyond normal software
Commentaires : Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Réponse de l'équipe de HoneyBook
il y a 4 ans
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Alternatives envisagées :
HoneyBook review by Jen
Commentaires : Considering how well most of the experience went, I would recommend HB.
Hand off booking to HoneyBook. They have several automated services that keep business on track even if you've gone off the rails for a moment.. (l.o.l.)We came to Honeybook because I'd heard great reviews of their contracts, I wasn't disappointed at all. Easy peasy.
While HB shined in some ways, I guess it just wasn't what I expected in others. Payments lagged behind.
Alternatives envisagées :
Traumatized: 2 Years of Headaches then back Square 1
Commentaires : Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later.
Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!
Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.
Alternatives envisagées :
Great for contracts and invoicing
Commentaires : I use the software for the valuable contracts and simplified invoicing. The added features of auto-billing and recurring billing is great. The increased transaction fees are unfortunate, whereas competitors offer quicker deposits vs Honeybook. There have been dozens of new features and expanded capabilities added to the software, however, I have never been able to learn the initial project features to try taking advantage of the new smartfile features. Hiring a pro is incredibly expensive.
Easy to use invoicing platformCRM helps maintain contacts and specificsContract templates are perfect for my needs
Payments take much longer to deposit vs competitorsThe pipeline and smart file functionality takes a degree to figure out. After two years I am still not using these featuresClients do not like the notifications on every change within their project
HoneyBook made managing my work so much easier and more efficient.
Commentaires : My experience with HoneyBook was great. The automation and payment options were a major plus, and the customer service was great. It's a great tool for small business owners looking for a comprehensive CRM solution.
What I liked most was its ease of use and the ability to easily customize my workflow. With HoneyBook, I was able to quickly add, edit and delete contacts, access contact activity, and collaborate with customers.
The thing I liked least about HoneyBook was the cost. Despite being an incredibly useful tool for a small business, it comes with a premium price tag.
Logiciel trouvé dans
- Logiciels de gestion d'événements
- Logiciels de planning
- Logiciels d'appel d'offres
- Logiciels de CRM pour Mac
- Logiciels de business performance management
- Logiciels de création de site Internet
- Logiciels pour soutien scolaire
- Logiciels de gestion événementielle
- Logiciels de suivi des notes de frais
- Logiciels de suivi commercial
- Logiciels pour studio photo
- Logiciels pour fleuristes
- Logiciels de gestion des leads
- Logiciels de gestion des ordres de mission
- Logiciels CCM (Customer Communications Management)
- Outils de coaching
- Logiciels de facturation récurrente
- Logiciels CVC (chauffage ventilation climatisation)
- Logiciels de calendrier
- Logiciels de gestion de contacts
- Logiciels de predictive lead scoring
- Logiciels CRM en ligne
- Logiciels de gestion d'événements et de réservation
- Logiciels de CRM pour PME
- Logiciels de gestion d'affaires
- Logiciels de messagerie
- Logiciels de gestion de tâches
- Logiciels BPM (Business Process Management)
- Logiciels de signature e-mails
- Logiciels pour les traiteurs