Zoho Subscriptions

Zoho Subscriptions

par Zoho

Qui utilise Zoho Subscriptions ?

PME, start-up SaaS, auto-entrepreneurs, salles de gyms, clubs d'amateurs de vins, comptables, garderies, entreprises de marketing numérique, etc.

Description de Zoho Subscriptions

Zoho Subscriptions est votre solution unique de gestion des abonnements et de la facturation récurrente. Quand un client s'abonne à votre produit ou à votre service, Zoho lui envoie automatiquement des factures. Il procède de la même manière pour les renouvellements, il envoie des remerciements, vous prévient ainsi que vos clients si le paiement échoue, essaie de refacturer les paiements échoués et répète ce processus encore et encore jusqu'à l'expiration de leur abonnement. Parmi les clients satisfaits figurent FilterSnap, EuroBox, Phillip's Flags et Mobile Loyalty.

Informations sur Zoho Subscriptions

Zoho

https://www.zoho.com/inventory/

Fondé en 1996

Prix de Zoho Subscriptions

Zoho Subscriptions est disponible en version gratuite et propose un essai gratuit. La version payante de Zoho Subscriptions est disponible à partir de 39,00 $US/mois.

À partir de

39,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Zoho Subscriptions - Fonctionnalités

Logiciels de facturation
Base de données de contacts
Calculateur d'impôts
Facturation des dépenses imprévues
Facturation des projets
Facturation en ligne
Facturation récurrente et des abonnements
Facturation à l'heure
Factures personnalisables
Gestion des demandes de paiement
Paiements en ligne
Paiements mobiles
Portail de facturation
Prise en charge de plusieurs devises
Traitement des paiements
Facturation a posteriori
Facturation récurrente
Facturation récurrente de plusieurs périodes
Facturation récurrente et des abonnements
Gestion des demandes de paiement
Portail libre-service
Prise en charge de plusieurs devises
Traitement des paiements
Catalogue de produits
Facturation récurrente
Gestion de l'impôt
Gestion des annulations
Gestion des demandes de paiement
Gestion des inscriptions
Gestion des réductions et des coupons
Gestion des versions d'essai
Logiciels de gestion des souscriptions
Outils de recouvrement des recettes
Portail libre-service
Prise en compte des revenus
Suivi et analyse de l'utilisation
Compatible avec le bitcoin
Facturation récurrente
Gestion des cartes cadeaux
Impression de reçus
Intégration des services de traitement des paiements
Paiements en ligne
Paiements mobiles
Prise en charge des cartes de crédit
Saisie de signature
Transactions ACH
Transactions aux points de vente

Avis sur Zoho Subscriptions

Afficher 5 avis sur 73

Note globale
4,5/5
Facilité d'utilisation
4,3/5
Service client
4,2/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,5/5
Matthew V.
Owner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 25/11/2019

"Great for automating payments from clients "

Commentaires: Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.

Avantages: Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services. The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver. It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again. When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.

Inconvénients: The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well.
Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.

Réponse de l'éditeur

envoyé par Zoho le 26/11/2019

Hi Matthew,

Good to hear from you!

Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us.

Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey.

Cheers,
Harikrishna

  • Provenance de l'utilisateur 
  • Publié le 25/11/2019
Lucas P.
Creative Director
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/04/2020

"Gets the job done. Great customer and subscription admin panel."

Commentaires: My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscriptions totally fit the bill. It provided a test environment identical to the launch environment so there was little in the way of post-launch bug cleanup. The system was super easy to set up an MVP and was flexible enough so that we could build on this MVP as our real-world usage brought to light other features we wanted to deploy.

Avantages: Pricing structure
API integrations
Webhook announcements
Clean and intuitive admin panel
Robust reporting
Subscriber export
Subscription pricing flexibility with coupons and addons

Inconvénients: The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data. We didn't have the budget to do a full API deployment, but we were able to come up with some workarounds to collect info in fields not specifically designed for that information. When we did go with the full API deployment, it was pretty easy to transition our hacked-together data collection into the new custom fields.

Réponse de l'éditeur

envoyé par Zoho le 21/05/2020

Hi Lucas,

Thanks for taking the time to review Zoho Subscriptions!

We are happy to know your feedback on the Sandbox environment, the API and webhook capabilities and the flexibility aspect of the app. We believe your subscription billing is streamlined as per your needs. If you have any questions, feel free to reach out to us anytime.

Happy to have you with us Lucas.

Cheers,
Harikrishna

  • Provenance de l'utilisateur 
  • Publié le 26/04/2020
Doug F.
Chief Strategist
Logiciels, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/02/2017
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/02/2017
Alex B.
President
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/11/2018

"Recommended to All my SAAS Friends"

Commentaires: We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Avantages: This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Inconvénients: We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

  • Provenance de l'utilisateur 
  • Publié le 13/11/2018
Mark F.
VP
Assurance, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/08/2019

"Great way to keep track of subscription purchases"

Commentaires: I'm not sure what we would do without Zoho Subscriptions. It has taken us from spreadsheets and manual invoicing to an automated process. This has saved us hours of manual labor. I love how we can keep track of our clients and quickly issue refunds if needed.

Avantages: I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.

Inconvénients: Didn't have any cons. Great program to use.

Réponse de l'éditeur

envoyé par Zoho le 15/11/2019

Hello Mark,

Thanks a bunch for the awesome review!

It's great to know your journey from spreadsheets to automatic invoicing and that's what we have been always focusing on - helping business owners save time and streamline processes, so that they can focus on the actual business!

If you are interested, we love to hear your success story and share it with Zoho's millions of customers. Feel free to contact me directly :)

Cheers,
Harikrishna

  • Provenance de l'utilisateur 
  • Publié le 30/08/2019