Zoho Billing

Recommended to All my SAAS Friends

Commentaires : We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Avantages :

This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Inconvénients :

We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Everything you need to bill consistently

Commentaires : This is a great tool for payment processing specially when integrated with other Zoho relevant tools

Avantages :

Zoho Subscriptions takes care of every step of the payment process. After its setup, the process is smooth and simple for every new customer yhat signs up

Inconvénients :

The new way invoices, refunds, credit notes and subscriptions are displayed is cumbersome and makes it hard to look at the full history of the customer

Great Potential but a Few Key Failures

Commentaires : We offer subscriptions to our services to make it easier for customers to access agency services and manage their payments instead of getting a $100 bill one month and a $1200 bill the next. It also helps us structure client relationships with responsibilities and on going work.

Avantages :

You can build plans for whatever you want with products and that is pretty simple in and of itself. It is tightly integrated to other Zoho Apps so that get's an A+, the testing environment is not too hard to configure. Add-on products can be created but not listed on the hosted page so an Add On essentially has to be added down the road as an invoiced item which means clients cannot configure their solution.

Inconvénients :

Spent about 3 hours configuring Test and when I created the Live environment - had to to it all over again. Nothing you create in Test is in Live. I have checked it twice - it asks you to copy an environment and when I did - poof - had to recreate the products and addons all over again. That seems like a glaring error and opens the solution to errors in subscriptions, wording, pricing, everything. Very odd way to build the solution.

Secure, reliable and easy way to charge subscription

Commentaires : Overall i am happy with the secure environment which Zoho subscription has provided, we have tried to make this application but then decided to go with Zoho

Avantages :

Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.

Inconvénients :

Option to charge from estimate is not available, in India specially we are charging customers from invoice after GST regulations, to avoid GST payment before receiving payment, i would request Zoho subscription to allow this.

Great way to keep track of subscription purchases

Commentaires : I'm not sure what we would do without Zoho Subscriptions. It has taken us from spreadsheets and manual invoicing to an automated process. This has saved us hours of manual labor. I love how we can keep track of our clients and quickly issue refunds if needed.

Avantages :

I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.

Inconvénients :

Didn't have any cons. Great program to use.

Good for Scaling

Commentaires : We needed to have one recurring invoice for partners that have multiple clients and subscriptions. And ZohoSubs was a great solution.

Avantages :

Integrations with Payments is very seamless. Setting up WebForms to create subscriptions is fairly easy.

Inconvénients :

Integration with ZohoCRM is not as seamless as hoped.

Great API and Support

Commentaires : I spent several weeks looking for the right subscription management platform for FilterSnap. There were e-commerce platforms for selling physical products, and subscription platforms for selling virtual subscriptions (gym membership, software license, etc), but nothing that seemed to be able to to sell a subscription to a physical product. Then I found ZOHO Subscriptions. While it was not a perfect fit right out of the box, I was able to use their APIs to build exactly what I needed. Now I am able to concentrate on building my business rather then worrying about by billing platform.

Avantages :

1. Robust and fully-featured API 2. Support team is responsive, and goes the extra mile to help you 3. Pricing model is great for the startup and beyond

Inconvénients :

1. Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2. The ZOHO team is constantly updating the platform, but there is not any communication to current customers on what was added, changed, or removed.

Saves a lot of time!

Commentaires : Saves us a lot of time.

Avantages :

Saving time is very important to our company because saving time saves us money. Automation saves us time that is why we LOVE Zoho Subscriptions. It helps us to eliminate manual billing. Subscriptions takes care of EVERYTHING - coupons, addons, thank you for your payment, card failure and card expiring notices, and prorate invoices. We can even group invoices from multiple subscriptions together and it integrates with my accounting software. The cost is so much less than other subscription billing services.

Inconvénients :

It would be nice to have more than one hosted page layout option. Also the setup for the hosted page can be somewhat default, especially adding addons.

Makes my monthly billing easy

Commentaires : Before using Zoho Subscriptions, I used a invoice billing app that allowed us to send monthly invoices. We send payment reminders 5 days before the end of the month. The invoicing app only allowed me to set a date we want reminders sent. So if the month had 30 days (or less), the reminder was one day off. Subscriptions sends reminders 5 days before the end of the month no matter how many days are in a month. This is just one of the many great things about Zoho Subscriptions.

Avantages :

Zoho Subscriptions makes my monthly billing easy. We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services.

Inconvénients :

There is not enough options or flexibility for hosted pages.

Great product to mange your recurring billing!

Commentaires : I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an outdated and hard to mange system. With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place. The system is very intuitive and lends itself to naturally to easy customer management. I'd highly recommend it.

Avantages :

There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.

Inconvénients :

It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US. Reports could be a little more robust.

Top Notch Subscription Service

Commentaires : Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Avantages :

This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Inconvénients :

The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

Best Subscription Software for All-Sized Businesses

Avantages :

Zoho Subscriptions is great because it allows our company to easily collect payments and then also run promotions and other types of outside-the-box type of billing. Easily integrates with Zoho CRM so our sales team can run orders efficiently and easily.

Inconvénients :

Don't love the fact that you have to create your own billing portals but once you complete this step, you're all set and everything runs easily from there.

All-in-One Subscription software

Commentaires : We are a recurring subscription-based business. Customer pays us monthly. Many times we need to change the subscription plan and adjust dates accordingly. This software perfectly fits that. It becomes so easy to manage all our paid customers and their subscriptions.

Avantages :

Hosting pages features, multiple products, and multiple plans, ease of use, clean interface. Subscription management is also very easy.

Inconvénients :

It should have post payment, landing page feature.

Satisfied customer

Avantages :

I like the fact that my customers have the ability to log in and update any info for themselves at any time (client portal)

Inconvénients :

I wish that this product would integrate with my routing software. (Jobber). That way I can save time and not have to manually transfer customer info to my other software (jobber)

Review of ZOHO Subscriptions

Commentaires : ZOHO subscriptions has been beneficial to our business by allowing us to receive our payments much faster than we previously were doing. it's like invoicing and bill collection all in one.

Avantages :

We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business. We never received any training but have been able to navigate the software pretty good. They customer support does a good job answering our emails and phone calls fairly quickly.

Inconvénients :

We are not very happy at the time it takes to complete the process of clearing the ACH transactions. we know immediately whether we are funded but the invoices still show outstanding when they are not. so it makes it difficult to know what invoices are actually outstanding.

Zoho Subscriptions is great

Commentaires : Zoho has made it simple for my to bill my customers. Overall I give them a 10 out of 10.

Avantages :

It's very simple to use. I've used other subscription softwares and Zoho beats them hands down.

Inconvénients :

I would like to see Zoho create more options for reporting.

subscriptions

Commentaires : been great.

Avantages :

I like the ease of use and integration with Books and Paypal

Inconvénients :

I don't like that you can not export the client information including their cc numbers if you want to.

Great solution for managing software subscriptions

Commentaires : Great it has made managing complex subscriptions systems much easier and hassle free.

Avantages :

I have found it easy to setup and use and the interface is well laid out and intuitive.

Inconvénients :

Have problems with some of the payment gateway solutions and not integrating well. But that may well be due to the limitations of Paypal

Great program!

Avantages :

Zoho Subscription is very user friendly, easy to use and very intuitive

Inconvénients :

There is nothing I can think of that I did not like

About Zoho

Commentaires : It's very easy to keep track of subscriptions without the fear of missing to bill

Avantages :

It's simple and easy to use. It's very user friendly and designed for easy understanding

Inconvénients :

Certain mandatory features are not available

Zoho Subscriptions Review

Commentaires : Good

Avantages :

Our customer base is organized in one place in a very coherent manner.

Inconvénients :

In my opinion, the reporting given could be better.

Zoho Subscriptions Review

Avantages :

Support for the application is excellent and there is ease of access for all features and it is easy to understand.

Inconvénients :

Further customization within the application would be nice especially if there are particular types of subscription that need different options aside from the ones there by default.

User friendly, easy to use

Commentaires : Have used Zoho for over 4 years. Subscriptions is a great customer management tool for large client base/data base

Avantages :

Software is easy to set up, maintain and use. Interfaces well with Zoho Books accounting software. Ideal for SME orgainsations wanting value for money, easy of application and great customer support.

Inconvénients :

Don't really dislike anything about it. If we had to be picky, you have to leave Subscriptions to go into other Zoho applicatons like Books or Inventory

Excellent way to easily start a small subscription business

Commentaires : Good experience. Add subscription service to even a WordPress site (using their supplied embed code, a button/link, or wordpress plugin) with minimal effort.

Avantages :

Zoho Subscriptions is easy to start, especially if you're already in the "zoho software ecosystem". You can create a new Product and define your Plans, and have them ready for clients all within an hour. The "hosted pages" keeps all the tricky technical aspects including customer & billing info off of your application/site.

Inconvénients :

Like most Zoho products it has a slightly "unpolished" feel to the UI, but the features are all there.

great product great service

Commentaires : Accounting, subscriptions and CRM

Avantages :

The constant and unwavering support. Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast. The modules are integrated and priced well below the competition

Inconvénients :

After using Quickbooks for 10 years I am at a loss to find anything negative.