Pour qui ?

PME, start-up SaaS, auto-entrepreneurs, salles de gyms, clubs d'amateurs de vins, comptables, garderies, entreprises de marketing numérique, etc.

Notes moyennes

71 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.3 / 5
  • Service client 4.1 / 5
  • Fonctionnalités 4.2 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 39,00 $US/mois
    Consulter les tarifs
  • Version gratuite Oui
  • Version d'essai gratuite Oui, obtenez un essai gratuit
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Zoho
  • https://www.zoho.com/inventory/
  • Fondé en 1996

En savoir plus sur Zoho Subscriptions

Zoho Subscriptions est votre solution unique de gestion des abonnements et de la facturation récurrente. Quand un client s'abonne à votre produit ou à votre service, Zoho lui envoie automatiquement des factures. Il procède de la même manière pour les renouvellements, il envoie des remerciements, vous prévient ainsi que vos clients si le paiement échoue, essaie de refacturer les paiements échoués et répète ce processus encore et encore jusqu'à l'expiration de leur abonnement. Parmi les clients satisfaits figurent FilterSnap, EuroBox, Phillip's Flags et Mobile Loyalty.

Zoho Subscriptions - Fonctionnalités

  • Base de données de contacts
  • Calculateur d'impôts
  • Facturation des dépenses imprévues
  • Facturation des projets
  • Facturation en ligne
  • Facturation récurrente et des abonnements
  • Facturation à l'heure
  • Factures personnalisables
  • Gestion des demandes de paiement
  • Paiements en ligne
  • Paiements mobiles
  • Portail de facturation
  • Prise en charge de plusieurs devises
  • Traitement des paiements
  • Facturation a posteriori
  • Facturation récurrente
  • Facturation récurrente de plusieurs périodes
  • Facturation récurrente et des abonnements
  • Gestion des demandes de paiement
  • Portail libre-service
  • Prise en charge de plusieurs devises
  • Traitement des paiements
  • Catalogue de produits
  • Facturation récurrente
  • Gestion de l'impôt
  • Gestion des annulations
  • Gestion des demandes de paiement
  • Gestion des inscriptions
  • Gestion des réductions et des coupons
  • Gestion des versions d'essai
  • Logiciels de gestion des souscriptions
  • Outils de recouvrement des recettes
  • Portail libre-service
  • Prise en compte des revenus
  • Suivi et analyse de l'utilisation

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Avis les plus utiles sur Zoho Subscriptions

Recommended to All my SAAS Friends

Publié le 13/11/2018
Alex B.
President
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Avantages: This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Inconvénients: We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Top Notch Subscription Service

Publié le 29/04/2019
Ari G.
Director
Divertissement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Avantages: This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Inconvénients: The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

Easy and efficient

Publié le 31/05/2019
Ashley L.
Administrative Assistant
Vente au détail, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.

Avantages: I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.

Inconvénients: My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.

Good system that works reliably

Publié le 01/05/2019
Utilisateur vérifié
President
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.

Avantages: Once set up, it runs pretty seamlessly without problems or difficulties. We have been on with them for a couple of years and haven't experienced any problems as the system changes and evolves

Inconvénients: The documentation is not easy to use and I haven't found a good source for help. Their forums are good for cookie cutter questions, but challenging to get out if the box answers.

Great for my Renewals !!

Publié le 01/05/2019
Utilisateur vérifié
Director
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall a great solutions that works really well , don,t have anything really bad to say about it ... does exactly what it need to do !!

Avantages: Set it and forget it , i would not be able to function with the amount of subscriptions i have , Zoho take the hard work out of the management

Inconvénients: No being able to change a subscription easily once set up , also not being able to change a customers Vat Rate , i have customers in different zones and if they ask to change from GBP to USD i have to create a new account

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