17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Cytracom
Description de Cytracom
Avec Cytracom, la VoIP devient facile à vendre et simple à utiliser. Avec une plateforme fiable reposant sur une technologie cloud flexible, Cytracom fournit une solution VoIP hébergée de niveau entreprise, entièrement gérée, adaptée aux besoins des petites entreprises. Un modèle 100 % axé sur les canaux relie directement ses partenaires nationaux aux clients, offrant la facilité et le confort de travailler avec des prestataires d'infogérance locaux et de confiance. Pour en savoir plus, visitez cytracom.com
Qui utilise Cytracom ?
Solutions vocales pour les petites et moyennes entreprises. Grâce au puissant PBX basé sur le cloud, cette solution fournit aux entreprises de services VoIP les moyens d'alimenter et de développer leurs activités.
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Cytracom
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Alternatives envisagées précédemment :
Cytracom Desktop App is great for a mobile or remote workforce
Commentaires : The experience has been great. I think we've used support only twice in the last few years for actual issues. The rest was for MACs. Support has been fast, friendly and on point.
Avantages :
The app is easy to use and intuitive. I like that myself and my employees can use the software to "take our phones" anywhere and not have to give out our personal cell numbers.
Inconvénients :
I would like it to provide integration with Zoom/Webex/Video conferencing.
Alternatives envisagées précédemment :
Cytracom, support makes all the difference
Commentaires : We have realized better call quality and communication flexibility. We just changed out some equipment and it was good to know that Cytracom supported the new devices fully. Again, it is the tech support and customer support that makes so much difference to our positive user experience. I know my customers will be taken care of in a professional and courteous manner.
Avantages :
While the Cytracom product is great, it is the support and install assistance that sets it head and shoulders above the rest. The product quality is feature rich and very good. The people that answer your call and come to support you are the best.
Inconvénients :
Sorry, but I just haven't experienced any downside yet.
Alternatives envisagées précédemment :
Partnership with Cytracom was painful
Commentaires : will not partner again with them
Avantages :
Tried to implement their service to our clients but channel manager was non responsive,despite multiple emails no reply or call from him
Inconvénients :
its built by them on some own platform that i never got any demo
Alternatives envisagées précédemment :
Cytracom is the Best Hosted VoIP service provider for MSPs and Customers
Commentaires :
The best VoIP vendor for IT Service providers and customers.
Superb local USA based sales, support, and services.
Avantages :
Everything included in low monthly price, phones, service, etc. Super easy to order, setup, deploy, and manage with all Web based configuration and monitoring.
Inconvénients :
So easy anyone can do it. What happed to complex job security?
Alternatives envisagées précédemment :
Glad I learned about this company
Commentaires : He’s been excellent and have received tremendous customer support.
Avantages :
Ease of changing settings, such as call routing and grouping. They helped with setup and plug and play phones is terrific with multiple sites.
Inconvénients :
I would say - and this isn’t specifically about this software but all software - the learning curve of navigating the system and functions but it’s just like anything else that’s new.