Description de HENO

HENO permet au client de rationaliser toutes ses activités commerciales au sein d'un seul système gérant l'ensemble de leur activité. Le temps où il fallait avoir tout à la fois un système de DME (dossiers médicaux électroniques), un service de télécopie, une plateforme de marketing, un système de point de vente, un système d'ordonnancement et une facturation externe (ou une autre plateforme interne) est terminée. Toutes les opérations qui permettent aux cliniques de disposer d'un outil ciblé et efficace sont incluses dans HENO au sein d'une plateforme unique, conviviale et efficace.

Qui utilise HENO ?

Physiothérapeute, ergothérapeute, orthophoniste et massothérapeute

HENO Logiciel - 1 HENO Logiciel - 2 HENO Logiciel - 3 HENO Logiciel - 4

HENO ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

HENO

HENO

4,4 (26)
Indisponible dans votre pays
99,00 $US
mois
Version gratuite
Version d'essai gratuite
42
4
4,2
(26)
4,4
(26)
4,3
(26)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Le plus évalué
79,00 $US
mois
Version gratuite
Version d'essai gratuite
87
6
4,6
(272)
4,8
(272)
4,9
(272)

Alternatives à HENO

Jane
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des rendez-vous
Planification des rendez-vous
WebPT
Fonctionnalités les mieux notées
Confirmation et rappels
Conforme HIPAA
Pour la kinésithérapie
Kareo Clinical
Fonctionnalités les mieux notées
Conforme HIPAA
Facturation médicale
Planification des rendez-vous
OptimisPT
Fonctionnalités les mieux notées
Conforme HIPAA
Facturation
Gestion de cabinet
Pabau
Fonctionnalités les mieux notées
Gestion des dossiers patients
Planification des médecins
Planification des patients
Power Diary
Fonctionnalités les mieux notées
Booking Management
Gestion des dossiers patients
Gestion des rendez-vous
SimplePractice
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Planification des rendez-vous
TherapyPMS
Fonctionnalités les mieux notées
Gestion des documents
Gestion des dossiers patients
Rapports et analyses
Clinicea
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.

Avis sur HENO

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,2
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
69%
4
12%
3
12%
2
8%
Justin
Justin
Practice Manager (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Heno - the ALL in ONE solution every therapy companies needs!

5,0 il y a 3 ans

Commentaires : Heno has been the best EMR system we have used. I do all the hiring and training in our busy outpatient PT practice with 40 + new patient evaluations per a week. So being able to have a program that is super easy to use and quick to train someone was ideal. Having everything all in one place doesn't just make my life easier it makes my staff be more efficient and cuts monthly costs down. Heno has scheduling, billing, faxing, documentation, marketing, reporting, patient online portal (they can schedule, make payment), email/phone/text appointment reminders, General Store (for wellness and or self pay items that is seperate from the insurance billing), along with graphs to see how many physician referrals you get per week/month/year.

Avantages :

Ease of use - my staff have been able to learn Heno in the matter of minutes. Quickly schedule an appointment with 1 click and name search , check eligibility, collect copays, Auto Posting for electronic payments, instant messaging to contact staff in other locations, faxing, daily reporting to show the office productivity (cancel, no show %, amount collected cash/credit/check along with the full outcome how much money we made). This is the most adaptable software we have used where you can customize it to meet your needs and help streamline your staff process and save time to create a better patient experience.

Inconvénients :

I don't have any cons but I will say the software team is always implementing new/updating options to make it even easier to use and navigate and help streamline my practice.

Bill
PT/Owner (É.-U.)
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Heno Review

5,0 l’année dernière

Avantages :

I want to acknowledge [SENSITIVE CONTENT] for his ability to organize and onboard my practice into the Heno system. He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work. I also appreciated his patience with me when I had to close during the pandemic and his support. The scariest thing about making the transition into private practice was billing. Every organization I had worked for had a specific department that provided that service so I understood next to nothing about the process. [SENSITIVE CONTENT] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem. This diligence on her part allows me to be able to focus on caring for my patients. If I had known it would be this easy I would have gone into private practice a long time ago. I also feel like she provides a high level of service and support even though I am a small practice.

Inconvénients :

Any issues you can contact support and they get back to you very promptly. They are constantly adding new features and are responsive to any requests to modifications.

Nathan
President (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Wanted to love it, left very disappointed

2,0 il y a 11 mois

Commentaires : Unfortunately I did not have a good experience overall with HENO. I'm sure the EMR works for some people but it wasn't the right fit for our practice. The customer service, specifically their contract policy, is archaic. (and yes, I should have NOT signed the contract, so I will hold that responsiblity)

Avantages :

The ability to manage your practice with one software was a huge pro for us, which is why we decided at the time to switch from WebPT to HENO. In some aspects, such as behaving like a CRM, with the ability to set reminders, it did accomplish this task fairly well.

Inconvénients :

I worked with my biller for several weeks to try to work out the kinks in the billing software and clearinghouse, to no avail. Customer support was unavailable to work with us on this in a timely fashion, which ended up putting us in a significant cash-flow pinch. Additionally, upon using and attempting to learn HENO, I was underwhelmed by the UI/UX. It was very clunky and much of the language was in engineering-type language, making it more difficult than it needed to be when setting filters, or even figuring out where to upload and store certain documents and documentation. I ended up spending more time documenting than WebPT. I think the worst part about my experience was that we had only used the system for 2 months, were not satisfied with the product, and asked that the contract be voided, only to be met with "sorry you signed a contract." This was a two-year contract that we signed (in retrospect we absolutely should NOT have done this), and had already paid for the transfer of data from WebPT. I did not ask for a refund, only to be let out of the contract, however they held fast, and will not budge. I hate writing reviews like these, however, I believe it to be unreasonable to hold someone in a contract for 2 years after only 2 months have passed. This is a horrible business practice and I hope that the owners consider changing this. At this time I cannot recommend anyone use HENO, even if it's a good EMR, as the customer experience is severely lacking.

Mike
CEO (É.-U.)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Heno Is awesome!

5,0 il y a 4 ans

Commentaires : Heno has been an amazing software and EMR system to work with. Their customer service is top notch and their responsiveness to questions and issues has also been superb. The system is easily customizable to your individual practice needs. The billing portion has been excellent and has decreased my need for a biller by saving me over 30 labor hours per week. This has allowed my staff to focus on other issues and be more productive and has allowed me to lower my labor costs. This system has provided an End to end a solution for my physical therapy practice scheduling, documentation, and billing. Excellent system!

Avantages :

I have been really impressed with the overall functionality of this software and how well it has integrated with my practice. I have looked at other EMR’s and Heno has hands-down been the best. It is easy to use and quick to implement. I found that my staff picked up the use very well. I really like how well the support has been from Heno. You are able to customize it to your individual practice needs very easily and the support team has always been responsive to questions and issues with in 24 hours. I would highly recommend this software for any physical therapy practice.

Inconvénients :

There really isn’t anything that I liked least about this software. The only issue I found was during the on boarding of the software, the training was a little hard to follow at first. But the support team did a fantastic job of helping me through this .

Christian
Owner / Physical Therapist (É.-U.)
Cabinets médicaux, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Excellent EMR and Billing Service

5,0 il y a 2 ans

Commentaires : 1. Money is coming in more regularly
2. I can see AR clearing quicker
AND a HUGE #3:
I just got off of my first meeting with our billing advocate [SENSITIVE CONTENT HIDDEN].
All I can say is ..... WOW!!!
She is awesome: great energy, insightful questions, responsive answers that are concise (not smoke), enthusiastic about her role and gave me real timelines.
I am very excited about where we are going as a company and as a team with HENO.
This was easily one of the best switches I have made in 14 years of running Synergy.
Thank you so much!

Avantages :

Easy to use for new hires. Natural Flow. User can customize it to fit their needs. Doc's love that our evals are concise and full of data.

Inconvénients :

Nothing, our team has really grown to excellent utilization.