15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Intulse

Services VoIP cloud pour les entreprises assurés par Intulse. Assistance basée aux États-Unis. Service VoIP hébergé riche en fonctionnalités. Application vocale, de télécopie, texte et mobile de qualité professionnelle à des prix accessibles aux petites entreprises. Obtenez un service téléphonique VoIP professionnel avec des intégrations CRM (Salesforce, HubSpot, Zoho, etc.). Tous les besoins de configuration de votre système sont pris en charge par l'éditeur. Les services VoIP gérés d'Intulse éliminent les problèmes et les contraintes. Assistance en direct conviviale, disponible et compétente basée à 100 % aux États-Unis. Options d'appareils flexibles (BYOD ou achat/location auprès de l'éditeur).

Qui utilise Intulse ?

Pour les PME et les organismes à but non lucratif recherchant une solution VoIP hébergée à la fois robuste et abordable, adaptée à leurs besoins et à leur secteur d'activité. Pour ceux qui ont besoin d'un historique d'appels illimité et d'un enregistrement des appels.

Intulse Logiciel - 1
Intulse Logiciel - 2
Intulse Logiciel - 3
Intulse Logiciel - 4
Intulse Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Intulse

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
58%
4
32%
3
7%
2
2%
1
1%
Byron
Byron
Financial Associate (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

How Intulse Changed My Business

5,0 il y a 6 ans

Avantages :

Intulse has completely changed the way I run my business. With multiple office locations and multiple part time employees, I need a unified phone solution that allows one person to pick up where another left off. Intulse says, "We can do that!" Now, when someone calls my business, three physical phones ring along with two additional softphones (phones that run on iPhone or android) If, a voicemail is left - that voicemail is pushed to multiple email accounts so that response time is minimized - this has changed how I do business. Intulse has been one of the greatest answers to prayer my business has had. Thank you INTULSE!

Inconvénients :

What do I like least? That I tried to solve this problem on my own and not spend the money. Of all the overhead my business has, INTULSE isn't going away - the benefits that it provides very much outweigh the cost - and really, Intulse is quite affordable

Réponse de l'équipe de Intulse

il y a 6 ans

Byron, We are very humbled by your gracious review and kind words! We do what we do everyday for the very reasons you have stated; to help SMB's thrive and experience efficiency and increased capacity simply by leveraging the solutions we make available.

Catherine
CEO (É.-U.)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Right Time For Change

5,0 il y a 2 ans

Commentaires : Customer Service is excellent and if you are comfortable with technology you can do most of the setup and changes yourself, which is what I prefer. The sound quality is amazing I have never had any issues whatsoever.

Avantages :

At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. We had very little time to find learn and implement the product and we were pleasantly surprised that everything went so well. The setup was so easy and the team was so responsive. In speaking with others in my industry we were ready to go live when others were still searching for their solutions.

Inconvénients :

I think some features I wanted initially only because I was not used to the system. I would like to see the phone screen somehow become part of the actual dashboard. All the features are on the dashboard, so you have to go back and forth to use the keypaid, which is a little cumbersome. The fax feature is very very basic. I would like to see additional options such as receiving a notification without receiving an attachment, which is what I had with my current provider. I am required to save a fax confirmation sheet and not a report, but due to HIPAA I do not want the PHI documents being mailed back to me which defeats the purpose of the fax.

Réponse de l'équipe de Intulse

il y a 2 ans

Catherine, First off, thank you for this fantastic review. We truly appreciate your insight and observations of the system functionality, as well as your input into ways in which our app can be improved for both calling and faxing. Secondly, we absolutely love the fact that you have taken advantage of our excellent customer support team as well as your thoughts on the call quality. I'll be sure to pass your feedback along to the development team as feature requests. Thanks again! Intulse (Kevin K)

Ralph
Managing Partner (É.-U.)
Banque, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Intulse Phone System

3,0 il y a 2 ans

Commentaires : The sales portion was great. The customer service after that point has been lacking.

Avantages :

The VOIP phone capabilities were nice, the voicemail system emailing voicemails to us was nice.

Inconvénients :

I have found the phones themselves to be fairly easy to use but the software seems to be lacking. It is unclear how to use auto attendant, I still don't know that we have it set up correctly and the customer support is not helpful. I do not believe we have our call tree set up as efficiently as we could or voicemail system but the customer support has not been helpful and we are trying to keep our small business running and do not have the time to also figure out the ins and outs of our phone system.

Réponse de l'équipe de Intulse

il y a 2 ans

Ralph, appreciate the review! Sorry to hear that the customer service has not served you well, as we typically get excellent reviews in this area. I will have someone reach out to you and make a plan to get this resolved. Thanks again and my apologies for the rough sailing until now.

Joel
CSR/Phone Admin (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product at a great price!

5,0 il y a 5 ans

Avantages :

The software is easy to use, support is responsive and helpful. Setup was a breeze. The folks over at Intulse made it easy to setup. We had a very small window from the time we made the decision to go with the system until the time we needed to be live before busy season hit. [SENSITIVE CONTENT HIDDEN] and the team over there were all fantastic about getting the stuff we needed to us, and then were very prompt in handling it when we got it back them. We met our target go-live date with ease!

Inconvénients :

As someone who used to admin phone systems for a living, there are a lot of settings I don't have access to that I was used to being able to do myself. It certainly free's up a lot of my time because when I need to do something, I have to let them know, but I can shoot an email and then move on with my day, but the "doer" in me misses being able to do it myself.

Réponse de l'équipe de Intulse

il y a 5 ans

Hey Joel, Thanks so much for the stellar review! We are pleased to be able to serve your organization and glad we were able to help you guys hit your go-live deadline. Your 'cons' comment made us chuckle because we can to wanting to be a 'doer' but as you mention, most everyone of our customers appreciates the freedom and ease with which they can just 'let Intulse do it' ! Thanks so very much!

Zachary
Producer (É.-U.)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Hinlel Insurance Review

5,0 il y a 2 ans

Commentaires : It has really made things easier for us which will allow for higher levels of production etc.

Avantages :

It has made transferring calls, parking calls, and voicemail so much better than anything Comcast could offer.

Inconvénients :

We have had some employees complain about a dropped call here or there but overall it seems like great connection. Im sure these things will get better in time.

Réponse de l'équipe de Intulse

il y a 2 ans

Zach, thanks so much for the great review! We really love serving local businesses and helping them improve their overall efficiencies and effectiveness in communications. Thanks again for trusting us!