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Square 9
Description de Square 9
Économisez du temps et de l'argent en contribuant à la croissance et au succès de votre entreprise avec la gestion des documents GlobalSearch : amélioration de la productivité et de la collaboration, continuité des activités et conformité aux réglementations. Prenez la bonne décision et améliorez votre gestion des informations dès aujourd'hui !
Qui utilise Square 9 ?
Convient aux revendeurs cherchant à ajouter la collecte automatisée des documents à leur portefeuille de solutions. Convient aux clients qui cherchent à améliorer la collaboration, à automatiser les processus et à éliminer les autres processus sur support papier.
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Square 9
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Works great for me!
Commentaires : There has not been a time that if I had a question or needed assistance that it wasn't obtained. Thank you!
Avantages :
There are many aspects that I like. Uploading documents is very simple when you design the program how you need it.
Inconvénients :
I found that with integration of the software/process could have gone more smoothly. Explained better for those that really don't understand the software/electronic side of records management yet.
Réponse de l'équipe de Square 9 Softworks
il y a 2 mois
Thanks for your review, Dorothy! We are glad to hear you are having success with our platform. We appreciate your feedback.
A Solid Company to Back Your Project
Commentaires : We originally used Square 9 to do health screening for COVID. When that proved easy and helpful, we moved our cloud storage to Square 9. We've recently had them build an online application for us. It hasn't been put to use yet, but it will be soon. We've like the experience with them so much that when another project came up recently (a form filler), we immediately reached out to see if they could assist us. I can't say enough good things about Square 9.
Avantages :
I particularly like the people involved. The process of implementing your project is very streamlined. Communication is outstanding. I felt very confident in the projects/products we have implemented because the people we dealt with - every step of the way - had it together. I feel like the support behind the products are invaluable.
Inconvénients :
Honestly, it can be a bit intimidating. There's a lot of functionality that the user can access and play around with. Square 9 does offer a lot of resources to try and help you navigate it, but it still can be a lot to process.
Réponse de l'équipe de Square 9 Softworks
le mois dernier
Thanks for your review, Caladonia! We are glad you had a successful implementation and have been managing your applications through the cloud. If you ever need assistance implementing a feature, don't hesitate to reach out to support@square-9.com. We appreciate your feedback.
Unusable at scale
Commentaires : Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things.
Avantages :
User friendly enough for people with low computer literacy skills.
Inconvénients :
No automatic cleanup options. File bloat is unmanageable. can only select 22~ docs ever minute. Max of 1,000 at a time. On own virtual server with 12gb ram. Support only suggestion add more ram, at 24gb sever is using under 30% but still move as slow and crashes when tiring to delete more than 1,000 docs at a time. If you buy this product be prepared to dump unlimited storage space to it.
Réponse de l'équipe de Square 9 Softworks
il y a 2 ans
Dear Chris, As a customer who has been with us for 11 years, we appreciate your feedback. We're sorry your experience didn't match your expectations, but we thank you for bringing this issue to our attention. We always aim to deliver a great experience, and we are disappointed when we don't meet expectations. I have contacted our head of support, customer service manager, and account manager, so they can address your concerns. You may reach our head of Customer Success anytime at ekeller@square-9.com to discuss further. Again, thank you for your feedback. -Dawn
Long Time Square 9 User
Commentaires : We use Square 9 for basic document storage, AP workflow to get invoice approvals from managers. Online Purchase Order form for our employees.
Avantages :
We've been using Square 9 for over 10 years. Very easy to implement. Forms has enabled us to provide our users with an online Purchase Order solution.
Inconvénients :
Not a lot of Cons, but maybe a way to show the admins there is an update available and list what improvements are available thru updates.
Réponse de l'équipe de Square 9 Softworks
il y a 3 mois
Thanks for your review, Michael! We are glad to hear you are seeing success with our forms and AP workflows. Thank you for being a longtime Square 9 customer.
Saves time even for how lightly we use it
Commentaires : Overall it is a time saver, I think it has the potential to streamline our business even further if I could get time to go through the various educational courses that are offered.
Avantages :
When it is setup, it just works and without any issues or problems. It does a good job of connecting multiple scanned documents to a single output file following defined naming rules. This is our main use of it at the moment, though there are lots of additional functions and processes I would like to implement. It is a new application for me and was setup before I started, so I have a bit to learn before I can add things.
Inconvénients :
I have found the connection to the server to be very slow and unresponsive at times. I have not been able to trace the source of the lag. There have been times the screen is unresponsive, but not clearly because the application has locked up either.
Réponse de l'équipe de Square 9 Softworks
il y a 3 semaines
Thanks for your review, Shawn! We are glad to hear that our platform is improving your document process. We appreciate your feedback.
