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Apex Loyalty
Description de Apex Loyalty
Apex Loyalty est une application d'automatisation marketing de fidélisation basée sur le cloud, créée en mode natif sur la plateforme Salesforce.com Apex Loyalty permet aux entreprises de taille moyenne et aux grands comptes de s'engager et de rester en contact avec les partenaires de distribution et les clients B2B pour générer davantage de ventes et créer une stratégie de marque. Ce qui différencie Apex Loyalty, c'est sa plateforme partenaire personnalisée, ses services de gamification, la segmentation de ses clients et de ses campagnes, ses outils de marketing automation mobile et par e-mail et son catalogue de récompenses intégré.
Qui utilise Apex Loyalty ?
La fabrication dans tout le secteur ainsi que les entreprises avec des canaux indépendants complexes des commerces de détail aux distributeurs constituent le principal marché cible.
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Avis sur Apex Loyalty
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Thank you APEX Team!
Commentaires : I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good.
Avantages :
They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive.
Inconvénients :
Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible.
I believe this is one the most revolutionary channel loyalty software out there!
Avantages :
Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry.
Inconvénients :
I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think.
Flexible and Easy Tool!
Avantages :
They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them.
Inconvénients :
Maybe there could be a hypercare process that we can make some additional developments during first a few months.
Best tool to become loyalty Guru!
Avantages :
It has lots of features to manage and engage your customers. Cluster based activities enables you to offer differentiated activities to your customers depending on your needs. User friendly admin panel is one of the key benefits. Seems like developed with lots of learnings; you have what you need to start your CRM without much effort.
Inconvénients :
Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is.
It's the most useful and functioning loyalty software I've ever used. Great features!
Commentaires : Continous communication, engagement & improved business relationship with our partners
Avantages :
- They provide live demos on demand - Flexible gamification options - Segmented content offering - Rewards ready catalogue featuring digital gift cards - Very appealing web portal look & feel - Being able to incentivize Sales activities as well as brand engagement
