Description de Autosoft DMS

Autosoft fournit un système complet de gestion des concessionnaires (DMS) qui a été reconnu comme étant le DMS le plus recommandé à travers DrivingSales. Avec des contrats mensuels abordables, Autosofts DMS améliore les processus et réduit les coûts d'exploitation chez plus de 2 000 concessionnaires automobiles franchisés. Des logiciels innovants et faciles à utiliser aident les revendeurs à se concentrer sur les besoins de leurs clients.

Qui utilise Autosoft DMS ?

Concessionnaires automobiles.

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Avis sur Autosoft DMS

Note moyenne

Note globale
3,5
Facilité d'utilisation
3,7
Service client
3,1
Fonctionnalités
3,0
Rapport qualité-prix
3,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
33%
4
27%
3
7%
2
20%
1
13%
Jim
President (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

President of an auto group

5,0 il y a 4 ans

Commentaires : Training was excellent. The training staff from AutoSoft was very good, and actually stayed on-site to make sure that we didn't have any additional questions. They were extremely knowledgeable about dealership operations and how we could utilize every aspect of the software program. The support at their corporate headquarters has been excellent. They contact us frequently to see if we have any questions, but we haven't needed them. If we ever have to call them in the future for questions, it is nice that they don't charge us for talking with someone, like our previous software company did. I truly believe that the training experience and smooth transition that we had with AutoSoft was in large part, due to the fact that each one of our employees embraced the new system, and knew ahead of time that there would be changes and to go into this with our eyes wide open, not with blinders on. With that being said, our conversion went extremely well, with very few glitches. It was important that we held meetings before we converted and explained to everyone what to expect and why we were making the changes. Everyone came together as a team, and the conversion went smoothly. Even our 40-50-60 year old employees adapted well.

Avantages :

Overall, we are very satisfied with this software. We have been using this software for 3 months now, after coming from one of the major national software brands. It is very easy to use, and our employees all seemed to train and adapt easily. There were a few small glitches, but nothing major. The glitches were on our part, not Auto Soft. All departments integrated and worked well with each other. Accounting was easy and payroll especially, was very easy to run. Accounting has some nice features. The Parts, service and F&I departments all integrate well. The monthly software fee is very reasonable, and has saved our company a lot of money, (several thousands of dollars each month).

Inconvénients :

The only small downfall that we can see with Auto Soft, is in the Service Warranty area. When we enter a repair order for warranty submission, there are a few extra steps that we have to enter in order to close it out. There may be a short cut to what we are currently doing, so this may actually not be an issue. Our office manager and our warranty manager are currently working that out. For only being on this system for 3 months, actually everything is going smoothly.

Donna
Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Autosoft crm is easy to use and affordable

4,0 il y a 3 ans

Commentaires : We are working much quicker to get customers in and out.

Avantages :

It keeps everything basic- but also includes all vital aspects of inventory management and sales. It is by far one of the best systems we use

Inconvénients :

When working in service the system is a bit confusing but with proper training it is easy to get familiar with

Cameron
GM (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

No way to see its problems until you purchase.

3,0 il y a 2 ans

Commentaires : Good Idea, Good Price, Poor Delivery, Stagnant Development, Deficient on Functions

Avantages :

Was able to view a bit more reporting than what we were used to. It integrated well with some providers we couldn't before.

Inconvénients :

The constant glitches and computing errors the system produces. There's many functions that should be standard across the DMS world that you're unable to do in this system. They're not end of the world but there are MANY and they're a constant nuisance. Support will always say that a fix or feature is "in development" but its just an attempt at putting fire out. It's cheaper than many others we looked at, but you get many headaches along with it. Spend the money and get a DMS that will work for you.

Tami
owner (É.-U.)
Automobile, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User Friendly Dealership DMS

5,0 il y a 7 mois

Avantages :

We integrated Autosoft in 2018, the process was simple and virtually seemless

Inconvénients :

The downfall was that the Accounting side was on a hosted site where finance was web based

Katelyn
Finance Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Autosoft is an overall extremely helpful accounting system.

5,0 il y a 5 ans

Commentaires : Effective management within the department I am currently in.

Avantages :

What I like most about Autosoft overall is how organized it is. It has individual accounts that help you keep track of the most specific things that in turn allow you to manage your business more effectively.

Inconvénients :

My least favorite thing about Autosoft is the change I understand will be taking place very soon. From what I was told Autosoft will merge with the internet, which I am not anticipating being as the system as a whole will more than likely change a great deal in the process. I'm not looking forward to re-learning everything there is to do with the system.

Réponse de l'équipe de Autosoft DMS

il y a 5 ans

Hi Katelyn, Thank you for your review! We are so glad to hear you are pleased with your DMS!