FranConnect Sky Sales

FranConnect Sky Sales

par FranConnect

Qui utilise FranConnect Sky Sales ?

We serve franchises of all sizes, across all industries.

Description de FranConnect Sky Sales

Franchise development requires a little bit of art, a little bit of science. Keep franchisee candidates engaged through the entire development process. With the right technology, you will attract the right candidates for your brand and vastly improve your efficiency and close ratio. FranConnect Sky Sales is that technology -- a comprehensive CRM built exclusively for you, the franchise development executive.

Informations sur FranConnect Sky Sales

FranConnect

http://www.franconnect.com/

Fondé en 2004

Prix de FranConnect Sky Sales

FranConnect Sky Sales n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de FranConnect Sky Sales ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

FranConnect Sky Sales - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing

Avis sur FranConnect Sky Sales

Afficher 5 avis sur 176

Note globale
4.3/5
Facilité d'utilisation
4.2/5
Service client
4.5/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.2/5
Shelli P.
Senior Paralegal
Vente au détail, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/09/2018

"All Franchisors (big and small) can benefit from FranConnect"

Commentaires: I've been with 2 global brands and was directly involved with the build-out and administration of FranConnect, as well as heavily used FranConnect at another large brand, all since 2010. I am heavily involved in franchise development, FDD compliance and franchisee compliance at my job so I need a tool to meet each of those needs and FranConnect consistently performs. Working with the developers to bring FranConnect in-house was the easiest it could have been. They are thorough in their detail of wanting to know how to make the product conform to your business model and best serve your franchisees. Regardless of the size of franchise system, FranConnect gives the franchisor a powerful tool to serve not just the franchisee but also to track Development activity (Sales) as well as monitor franchisee compliance (Info Mgr), receive royalties (Finance) and more. So much more!

Avantages: The versatility of the product and ability to modify/add/remove fields, tabs and modules to personalize each users experience.

Inconvénients: Wishing I could delete multiple files in the Library.

  • Provenance de l'utilisateur 
  • Publié le 18/09/2018
Sergio O.
Program Support Manager
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 05/09/2018

"FranConnect Review. "

Avantages: FranConnect Sales Module is a great CRM for keeping track of franchisee leads, and potential franchise owners. The reporting system is robust. Overall, a lot of capabilities in a relatively user-friendly system. Good response when submitting a request or a new ticket. Very easy to run financial reports and get data for franchise locations and store documents such as insurance certificates, owner certifications & franchise agreements.

Inconvénients: The internal operational modules and the library where you can store documents could use an upgrade. Not a great place to put best practices, the forums are in a very outdated format and not user-friendly. The modules do not sync or communication between sales, operations, hub, etc. They seem to store their own data without easy of finding the appropriate information in a quick manner. Ability to sync emails to outlook is not very user friendly.

  • Provenance de l'utilisateur 
  • Publié le 05/09/2018
Xavier P.
Franchise Business Advisor
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/12/2018

"A very good tool to manage everything related to a franchise system"

Commentaires: My overall eperience is ok. You could make the tool more intuitive and easy to use for mobiles.

Avantages: I like the fact that you can have in one place all the information concerning to the manage of a franchise system. Specially I like the library and training module. The field ops feature where you can qualificate the performance of a franchisee and the areas where it can be improve its operational performance its great and with good features.

Inconvénients: It´s not intuitive. The program has too many tools but it could be build with an intuitive interface thinking that could be used for people with a minimun grade of knowledge about a software. I would like that the spanich translations of the menus would be more accurate. We are located in latin america and that woul facilitate the use of the tool a lot for more people. I would like to have more graphics to evaluate the qualifications obtained by the franchisees in the field ops section. I would like to have more comparatives between weeks, months and years from one site to another. You could include in your interface the capacity to share the results in one clik and open them in other third party apps that can be used in the computer and mobile apps.

  • Provenance de l'utilisateur 
  • Publié le 18/12/2018
Matthew S.
owner
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/01/2020

"FranConnect is a great tool for franchisees to connect"

Commentaires: My franchisor upgraded from another product (I don't recall its name) about 5 years ago and moved to FranConnect.

Avantages: FranConnect creates an Intranet for franchisees to use to share messages, postings, etc. to each other. You can store files and other important docs there, as well.

Inconvénients: Nothing bad to say.. FranConnect works well to help franchisees communicate with each other.

  • Provenance de l'utilisateur 
  • Publié le 04/01/2020
Utilisateur vérifié
General Manager
Services aux consommateurs, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Publié le 29/01/2019

"Faulty software, bad tech support, glitchy programs, and more..."

Commentaires: Poor, or below poor, if that's even a category of classification.

Avantages: Easy to navigate for the most part. But the glitches destroy any hope of using it properly. I'm sure if you find other reviews, you will see a common theme - glitches , bad support, and a bad platform. The platforms kicks you off every few minutes and is NOT RELIABLE at all.

Inconvénients: Honestly, I hate most of it. The platform moves so slowly, doesn't load properly, and glitches all the time. It makes my work day twice as long sometimes... When we transitioned into FC, which we were told was going to be easy, was anything but that. The franconnect team thought it was a good idea to send a security login email to every prospect we had in the system (40,000+!), without our approval. As you can imagine, we got over 800 replies threatening us, demanding explanations, and more... It took us a month to calm everyone down and explain it was an accident. That blast from FC also resulted in our email domain getting blacklisted, due to spam. It has taken us months to get whitelisted, and FC support did not assist at all. Every recommendation they offered, was junk.
Our virtual sales brochure, does not work. Everyone who tries to log into it, gets locked out. We have lost numerous sales due to prospects getting frustrated with their "award winning" technology.
Our conversion reports, are not accurate. Our lead flow, is not accurate. And glitches, happen on the regular, making things impossible to get done. Everyone at our company can't stand this software, and its unfortunate that this is the so called "best" in the franchise industry. Run away, if you're considering this platform to use for your franchisor or franchisees. You'd be better off trying something else out.

  • Provenance de l'utilisateur 
  • Publié le 29/01/2019