par Salesmsg4.6/5 27 avis Écrivez votre avis !
Pour qui ?
Salesmsg is a great product to help sales teams, customer support teams, and customer experience teams have meaningful conversations with their clients, customers, and prospects.
Notes moyennes27 avis
- Note globale 4.6/5
- Facilité d'utilisation 4.7/5
- Service client 4.5/5
- Fonctionnalités 4.4/5
- Rapport qualité-prix 4.6/5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2017
Salesmsg - Fonctionnalités
- Codes courts
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des contacts
- Jeux concours par SMS
- Messagerie bidirectionnelle
- Messagerie planifiée
- Mots-clés mobiles
- Personnalisation de messages
- Rapports et analyses
- Sondages et votes
Avis les plus utiles sur Salesmsg
Publié le 03/10/2018
Salesmsg Is Amazing
Commentaires: Getting responses from customers immediately is fantastic.
Avantages: We use this software to contact all of our clients and it works well. We are working on integrating it more fully with our current software.
Inconvénients: It does not fully integrate with Outlook. Also, I would like SalesMessage to use our current business number to send messages. This feature does not work for us currently.
Réponse de l'éditeur
envoyé par Salesmsg le 11/10/2018
Thanks for the great feedback Sabrina! We do allow you to use your existing landline phone number with Salesmsg. We'll reach out and share with you how to set that up.
Publié le 13/06/2019
Integrating Salesmsg with daily tasks
Commentaires: Although email is a primary method of contacting our customers, many times, they prefer and respond more quickly with a text. Implementing Salesmsg has been a great experience. for us.
Avantages: Emails and voice messages are many times forgotten by our customers so it has been great to be able to send a text message to them while integrating with ActiveCampaign, our sales & marketing platform. Linking ActiveCampaign contact records to Salesmsg is very helpful to me. The integration was simple to set up (I'm not an IT expert). The broadcast texting to a group of contacts is a big time saver for me. I also use it frequently to text a customer or prospect my web meetings links.
Inconvénients: I have not come across a negative yet.
Réponse de l'éditeur
envoyé par Salesmsg le 14/06/2019
Woohoo! We're excited to hear that Salesmsg is working out so well for you and thanks for the 5 star review!
Publié le 14/12/2018
Perfect for sales, but not for broadcasts
Commentaires: It was really easy to setup and the customer support has always answered my questions quickly. I ask a LOT of questions of support teams and they have done a great job at helping even when they couldn't directly solve my problems.
Avantages: We've seen a big improvement in our appointment attend rate from connecting Salesmsg to Zapier to automate SMS reminders and start an instant conversation. Just being able to simply text back and forth has really helped our sales process.
Inconvénients: The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.
Publié le 07/11/2019
Easy to Use!
Avantages: The software is self-explanatory and easy to use. It is an easy and fast way to communicate with clients. I love the fact that I can use my laptop to text - it's so much easier than using a phone to send a text!
Inconvénients: The software does exactly what I need it to do, so I really can't think of any cons.
Publié le 15/11/2018
Avantages: Ability to tag, opt out and manage text messages.
Inconvénients: The system is slow and the app does not work that well. It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are. It would be nice to receive a text while I am out of office and be able to respond right away opposed to waiting to get to a computer to respond.
Réponse de l'éditeur
envoyé par Salesmsg le 22/11/2018
Hi Matthew, we do have a mobile app for Android and iPhone so you can text on the go. Just download the mobile app and this will solve your problem.