Description de Spoke Phone

Système téléphonique complet pour les petites entreprises.

Toutes les fonctionnalités habituelles d'un système PBX/téléphonique habituelles et plus encore, dans une application simple à utiliser sur votre téléphone mobile.

Idéal pour les entreprises comptant de 5 à 100 employés avec des travailleurs mobiles et distants.

Conservez vos numéros de téléphone, abandonnez les lignes terrestres et réalisez de grosses économies.

Qui utilise Spoke Phone ?

Entreprises comptant de 5 à 100 employés avec des travailleurs mobiles et distants.

Spoke Phone Logiciel - 1 Spoke Phone Logiciel - 2 Spoke Phone Logiciel - 3 Spoke Phone Logiciel - 4 Spoke Phone Logiciel - 5

Spoke Phone ne vous convainc pas tout à fait ?
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Avis sur Spoke Phone

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
16%
3
2%
1
2%
Martin
Martin
Managing Director (Australie)
Utilisateur LinkedIn vérifié
Équipements publics, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The Future is Here!!

5,0 il y a 4 ans

Commentaires : We are a small, but growing team and have always battled with our phone systems. Number of incoming lines, number of handsets, complex configuration, no options for remote workers. Spoke has solved all these problems and given us much more functionality for less cost per month. We will never need to think about another phone system again. If we have 20 or 200 team members, or have 1 or 10 different locations, Spoke will make it all so simple.

Avantages :

Spoke provides our team with freedom of communication. They have access to the rich feature set of an enterprise telephone system right on their mobile phone. Our team members have conversions with each other and/or our customers from anywhere. We are no longer tied to our desk phone. Importantly, our team can also control when they are available for calls and easily access voice mail and call recordings. Conference Calls - WOW! They are so simple on Spoke. No special numbers to remember, no pin codes. Just setup the call and the Spoke does the rest.

Inconvénients :

Nothing about the software, just be careful with blue tooth headset compatibility. Best to stick to the ones that have been tested and recommended by Spoke.

Réponse de l'équipe de Spoke Network

il y a 4 ans

Hi Martin, thanks so much for the review. We're looking forward to bringing AI voice productivity and integrations to your team this year!

ALAN
MANAGING DIRECTOR (Australie)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This platform works well and support is Excellent.

5,0 il y a 2 ans

Commentaires : FANTASTIC. We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs. The customer support is also far beyond what we have received from telcos here in Australia such as telstra, optus and iinet.

Avantages :

Easy and fast to set up and learn. Feature packed with many options to customise. Fantastic support and fair about allowing you to use on trial longer until you are sure you want to implement a change to this modern platform. They are always updating and giving plenty of information on what is new.

Inconvénients :

Calls received will not experience the usual answered by a person. I didn't look into changing the Nina with our own pre recorded tape, however it works well.

Réponse de l'équipe de Spoke Network

il y a 2 ans

Thanks for the great review, Alan. So glad Spoke Phone is working well for you and your business!

Randall
Director (Australie)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Its the frustrations that matter

3,0 il y a 2 ans

Commentaires : No desk phones, fully mobile

Avantages :

available on the mobile, anywhere, anywhere

Inconvénients :

the music and tones when answering a call...which my customer does not hear...but is already asking if i am there....

Réponse de l'équipe de Spoke Network

l’année dernière

Hi Randell, Thanks for your review, and we are sorry you experienced issues with call connection time delay on Spoke Phone. Please reach out to our customer support team as your issue is easily resolvable. All the best The Spoke Phone Team

Jami-Lee
Office Manager (Australie)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Much easier than other well known brands

5,0 il y a 3 ans

Commentaires : It has replaced our desk phone meaning multiple people can be 'in the office' without actually being in the office! It also helps over the weekend, we never miss any calls.

Avantages :

We have a part time office managers, meaning we need to switch between who gets calls for the day. With our previous supplier it was clunky and would take on average 10 minutes just to switch users. Spoke Phone is SO EASY to do and all within 4 clicks! Once we were set up (heaps of support and help with this) we were off and racing. We still have questions every now and then and the online chat box is really easy and convenient.

Inconvénients :

Bit confusing during set up with an auto-attendant but understand it all now . We'd really like an automatic text function so if someone leaves a voicemail they get a text saying we will call you back soon.

Réponse de l'équipe de Spoke Network

il y a 3 ans

Hi Jami-Lee. Thanks so much for the review and feedback about the auto-attendants. We've some good plans for simplifying auto-attendants and the entire onboarding, so your feedback is helpful. Best regards, Jason

Ian
Director (Australie)
Biens de consommation, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Brilliant Solution

5,0 il y a 3 ans

Commentaires : Has been really Great to deal with Spoke - never otherwise for me.

Avantages :

Switched from Telstra land lines to Spoke in like 1 hour - just installed some IP desk phones and for a novice like me it was very easy - Can get through to Customer executive in seconds and the quality of assistance is perfect - highly recommend Spoke on all aspects of my experience

Inconvénients :

Calls have a slight delay to get call started - once connected its fine - we are looking at our network setup - apparently we need to adjust some settings to priorities Spoke calls.

Réponse de l'équipe de Spoke Network

il y a 3 ans

Hi Ian, thanks so much for the review. Glad Spoke Phone is working well for you, and yes, do get the network settings done - it will make a big difference. Enjoy the Desk phone support1