Description de CXONCLOUD
CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:
- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING
All of the above in just simple clicks.
Qui utilise CXONCLOUD ?
Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify
Où peut-on déployer CXONCLOUD ?
Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- Unloc
- Fondé en 2009
Langues
anglais
CXONCLOUD - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
CXONCLOUD n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de CXONCLOUD est disponible à partir de 49,00 £GB/année.
À propos de l'éditeur
- Unloc
- Fondé en 2009
Langues
anglais
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Fonctionnalités - CXONCLOUD
Avis sur CXONCLOUD
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Padma G.
A boon for solo entrepreneurs
Commentaires : As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.
Avantages :
- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.
Inconvénients :
None actually. It just fits perfectly for my business.
Sangeetha A.
Cx on cloud
Avantages :
It's ease of use. The fact that you cab reach out to your entire database in one click.
Inconvénients :
Sometimes the updates require a better data connection
Ganga S.
Ideal for service providers
Commentaires : Tracking customers and sending announcements to all parties involved without hm
Avantages :
Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review
Inconvénients :
Most customers ignore the feedback emails or fail to check for prolonged periods..