--- description: CallHippo : qu'en pensent les utilisateurs ? Lisez les avis clients sur CallHippo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de reconnaissance vocale](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.fr/software/159578/callhippo Page : 1/29\ Suivant: [Page suivante](https://www.capterra.fr/software/159578/callhippo?page=2) > CallHippo est un système de téléphonie facile à utiliser qui offre une assistance d'envergure internationale. Il peut être configuré instantanément et fournir des rapports avancés. > > Conclusion : 686 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CallHippo ? CallHippo fournit des numéros locaux et gratuits de plus de 50 pays à travers le monde à des prix très abordables. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 686 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CallHippo - **Pays**: WALNUT, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **Prix à partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, grec, hindi, hongrois, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Antigua-et-Barbuda, Argentine, Australie, Autriche, Azerbaïdjan, Bahamas, Bangladesh, Barbade, Belgique, Belize, Bhoutan, Biélorussie, Bosnie-Herzégovine, Brésil, Bulgarie, Cambodge, Canada et 69 de plus ## Fonctionnalités - Automate d'appel - CRM - CTI (couplage téléphonie informatique) - Distribution automatique des appels - Enregistrement des appels - Enregistrements - Gestion de la qualité - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'attente - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Messagerie vocale - Personnalisation de la voix - Planification des rappels - Rapports et analyses - Rapports sur les appels - Routage automatisé - Routage des appels - Saisie téléphonique - Suivi des appels - Synthèse vocale - Tableau de bord - Transfert d’appel - VoIP ## Intégrations (21 au total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de reconnaissance vocale](https://www.capterra.fr/directory/30098/speech-recognition/software) ## Catégories connexes - [Logiciels de reconnaissance vocale](https://www.capterra.fr/directory/30098/speech-recognition/software) - [Logiciels de téléphonie](https://www.capterra.fr/directory/30084/telephony/software) - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) - [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.fr/directory/30231/ivr/software) - [Logiciels de contact client](https://www.capterra.fr/directory/32035/contact-center/software) ## Logiciels similaires 1. [3CX](https://www.capterra.fr/software/158704/3cx) — 4.4/5 (467 reviews) 2. [Ringover](https://www.capterra.fr/software/169627/ringover) — 4.7/5 (881 reviews) 3. [Nextiva](https://www.capterra.fr/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [VoIP.ms](https://www.capterra.fr/software/203084/voip-ms) — 4.8/5 (698 reviews) 5. [RingEX](https://www.capterra.fr/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) ## Avis ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 mai 2026* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Inconvénients**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 juin 2026* | Assurance | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Inconvénients**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3 juin 2026* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Inconvénients**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 mars 2026* | Marketing et publicité | Taux de recommandation : 6.0/10 > > **Avantages**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Inconvénients**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Professional Platform for International Calls" — 5.0/5 > **Kanchan** | *13 janvier 2026* | Génie civil | Taux de recommandation : 7.0/10 > > **Avantages**: What I liked most about CallHippo was its user-friendly interface combined with reliable call quality. The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and professional. > > **Inconvénients**: What I liked least about CallHippo was that occasional technical issues, such as call connectivity delays or dialer performance glitches, can disrupt workflow. > > Overall, my experience with CallHippo has been positive. The platform is easy to use, offers reliable features for calling, and their support team is responsive and helpful whenever assistance is needed. ----- Page : 1/29\ Suivant: [Page suivante](https://www.capterra.fr/software/159578/callhippo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/159578/callhippo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées