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Description de Yetiforce CRM

YetiForce aide les entreprises à utiliser au mieux le CRM Open Source professionnel gratuit pour réduire les coûts et améliorer les performances tout au long de la structure de communication. Ils offrent l'opportunité de transférer les coûts des licences onéreuses vers des systèmes personnalisés adaptés à vos spécifications. En 2017, YetiForce a été nommé nº 1 des logiciels CRM les plus abordables dans le classement de Capterra. Il y avait plus de 500 applications CRM différentes répertoriées, mais YetiForce a été choisi comme numéro 1.

Qui utilise Yetiforce CRM ?

Ils conçoivent un système CRM novateur dédié aux grandes et moyennes entreprises.

Yetiforce CRM Logiciel - 1
Yetiforce CRM Logiciel - 2
Yetiforce CRM Logiciel - 3
Yetiforce CRM Logiciel - 4
Yetiforce CRM Logiciel - 5

Yetiforce CRM ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Yetiforce CRM

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Yetiforce CRM

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,4
Service client
4,4
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
80%
4
13%
3
6%
1
2%
Benjamin
Benjamin
CEO (Pologne)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An awesome CRM and its opensource and free !

5,0 il y a 6 ans

Commentaires : YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.

Avantages :

The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.

Inconvénients :

Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed.

Ali
Business Development Manager (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An overview of Yetiforce

5,0 il y a 5 ans

Commentaires : It's excellent.

Avantages :

It's open source and built with PHP and Mysql, so can easily setup on your on localhost or your remote server, and any other platforms that supports Apache. You can easily modify it according to your needs. Almost all parts that are necessary for a CRM and a Marketing system are available in this package. It's responsive, so you can use it in your cell phone, tablet, or laptop. The skin has a new face, according to new flat designs, that are not available in most other CRM applications. The installation of this package is very easy, although it takes a few minutes because the back-end is complicated for generating tables and setting up some required files for starting the application. It's portable from installation system to the other system with just modifying some simple files. Totally, it's an excellent web application that might be used by anyone in different disciplines such as end-user, administrator, and developer. Also, it could be used by any company types, from an samll-scale business to medium-scale and even large-scale firms. Large-scale businesses can modify and customize this application according to their requirements and make it integrated with other ERP applications in the company. In contrast with Vtiger, I have to point out that Yetiforce is more user-friendly and is simple to use. Also, back-end in Yetiforce is more readable for developers, in contrast with Vtiger.

Inconvénients :

It seems there is nothing to discuss about this application disadvantages.

Cedric
Engineer (R.-U.)
Électronique grand public, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Yeti Force an abandonned project ?

1,0 il y a 2 semaines Nouveau

Commentaires : We have totally abandoned the idea to use it as a professional tool for our company.

Avantages :

The UI was clean and modern and should give great ideas to other developers ...

Inconvénients :

YETI Force CRM looks more like a discontinued project. At the time of writing (02/2025) their Github repository has been archived and not accepting anymore comment. Moreover the project is lacking a serious user documentation, many users are struggling to find solution to very basic issues.

Bojan
Bojan
Privat (Slovénie)
Utilisateur LinkedIn vérifié
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I've been looking for such a CRM for a long time

5,0 il y a 6 ans

Commentaires : Very young, dynamic, especially good TEAM. They know exactly what they want! On top

Avantages :

Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control.

Inconvénients :

Working with customers is changing every day and I can adapt quickly and easily to this

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you very much for your amazing review!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Yetiforce is a great solution for a self-hosted CRM

5,0 il y a 6 ans

Commentaires : An overall decent self-hosted solution for your CRM needs, definitely have an expert help with setup and configuration and/or do your research first. But once you grasp the concept, you'll love the easy and simple interface and use of this CRM.

Avantages :

Once you've got things properly set up, Yetiforce is easy. Once you grasp the unique process Yetiforce uses, it organizes your leads and sales process beautifully. There are a lot of features, a lot of options...and once setup to use, it's easy and easy to train your sales and marketing reps.

Inconvénients :

Initially, although the basic install is easy, the setup/configuration and learning how the flow works is daunting and a little confusing...you definitely want to checkout the documentation before delving in (unlike I did). Once you grasp the flow that Yetiforce uses, it begins to make sense.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you for taking the time to review YetiForce.

Lukas
CEO (Slovaquie)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

Yetiforce is not reliable partner.

3,0 l’année dernière

Commentaires : Very bad. Just few days before subscription renewal directly from in YetiForce company, they told us that they changing everything. less space, higher price, less features included in cloud hosting. The worst thing is that when we found a bug you dont have any possibility to sovle it by yourself, so you have paid subscription but you cant use your system and they ask for money to make it right or go to github and wait for bugfix.

Avantages :

- cheaper then others - very scalable - opensource

Inconvénients :

Support and business model changing during your subscription. It started with - 750GB disk space + 750GB backup now they shrink it to 20GB/120GB - it started with premium support in cloud hosting now you have to pay extra and they just tell you that when you have critical problem - price went high too much and services included in package went down without notitying customers

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Exploitation minière et métaux, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

The intention is good - the result is disappointing

3,0 il y a 5 ans

Commentaires : Neutral to negative. Did not try to make more complex functions work as it consumed a lot of our time with the setup process.

Avantages :

The choice of functions available and the opportunity to log most of the activity in a single platform.

Inconvénients :

It needs various module and components to be activated to start with. Then, simple functions like the email integration does not work and you start thinking again about whether it is a wise choice becoming dependent on this platform for all the activities in your operation. You guessed it. It is not.

Sebastian
Co Founder and CEO (Pologne)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great open source project

5,0 il y a 7 ans

Avantages :

We have been using YetiForce for a couple of years and it has never let us down. It is quick and intuitive. The producer offers several support options, including free support. It is a decent application that requires no subscription or license fees. I would recommend it to everyone who is looking for a reliable open source CRM.

Inconvénients :

The documentation could be better, and there could be more color themes to choose from, but right now is also all right.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you for taking the time to review YetiForce.

Italo
Italo
Supervisor (Colombie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very complete tool for handling customer information

5,0 il y a 7 ans

Commentaires : In general terms, I think it is a fairly complete tool and above all that it does not generate costs for the company.

Avantages :

What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive

Inconvénients :

I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for your review! We appreciate all your comments.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

True force for developers to build their own CRM

4,0 il y a 6 ans

Commentaires : Failed attempt to implement a custom CRM of our own. The time versus cost weighed and a smaller ready, more specific package was purchased.

Avantages :

The features and customization's are a lot.

Inconvénients :

Time and effort required for a developer intermediate to work through the in-depth customisation's.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you very much for reviewing YetiForce.

Maurizio
CEO (Italie)
Biotechnologie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Molto ben fatto ma...

3,0 il y a 2 ans

Commentaires : L'esperienza è stata negativa, tanta fatica ad importare i dati dal vecchio CRM per poi scoprire che i report sono molto difficili da fare, i widget anche, e se chiedi supporto su github ti trattano da incompetente. Appunto un software per professionisti del software, e non per aziende che vogliono utilizzarlo per il business. Il supporto, richiesto a pagamento, non è evidentemente previsto, visto che non si ottiene risposta.

Avantages :

L'interfaccia è semplice e intuitiva, raccoglie sulla sinistra i principali riquadri di interesse, è veloce on premise e si vede che è scritto molto bene dal punto di vista del software. Di gran lunga superiore a suitecrm

Inconvénients :

La documentazione è inesistente, pochi manuali su cose inutili e per la maggior parte scritto in polacco (così come i video). Il forum di supporto è anch'esso molto scarso, basti pensare che non esiste un software ad hoc ed al suo posto viene usato github, che serve invece per lo sviluppo. Da qui si capisce che è un software pensato da uno smanettone, e non da un imprenditore per gli imprenditori.

Paolo
Product Manager IT (Italie)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Tra i vari crm, Yetiforce è tra gli opensource migliori

5,0 il y a 2 ans

Commentaires : Stavo progettando un nuovo software e, dopo averne provati diversi, mi sono soffermato su yetiforce perchè mi sembrava il più vicino alle mie esigenze. Peccato non aver trovato un modulo per la gestione completa delle newsletter e delle mailing con la possibilità di settare SMTP dedicato...avrei continuato ad usarlo.In generale OTTIMO software.

Avantages :

Ha tanti moduli di base già installati e preconfigurati, tutti personalizzabili. Grafica di base non tra le migliori ma una UX ben pensata.

Inconvénients :

Manca tutta una sezione di newsletter e mailing, peccato perchè sarebbe stato perfetto.

Mariusz
CEO (Pologne)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product, and for free! Great choice for any business!

5,0 il y a 7 ans

Commentaires : Full and quick access to customer data.

Avantages :

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Inconvénients :

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.

Chris
R.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises

5,0 il y a 8 ans

Commentaires : I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with. As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are. I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand). Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows. The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck. Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!

Avantages :

Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Inconvénients :

Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Réponse de l'équipe de YetiForce

il y a 8 ans

Thank you for taking the time to review our system. We are working on better documentation.

Piotr
Manager (France)
Recrutement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Affordable & Excellent

5,0 il y a 6 ans

Commentaires : I'm really glad I found and gave YetiForce a try.

Avantages :

YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Inconvénients :

Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.

Magdalena
kierownik działu rozliczeń (Pologne)
Assurance, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Complete and user friendly CRM

5,0 il y a 7 ans

Commentaires : The work is easier and faster.

Avantages :

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Inconvénients :

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for this great review!

Piotr
CEO (Pologne)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customized CRM

5,0 il y a 7 ans

Commentaires : It keeps our document and information circulation much easier.

Avantages :

CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Inconvénients :

Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for the favorable review.

Damian
Head of the sales department (Pologne)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

YetiForce proves that decent business software doesn't have to be expensive

5,0 il y a 6 ans

Commentaires : So far YetiForce has been great.

Avantages :

YetiForce is an all-in-one solution and still remains free. When I first found YetiForce I wasn't sure how good a free CRM can be judging from my previous experience but I was pleasantly surprised. I had no problems with the installation and configuration, all the users got used to the software pretty quickly as well.

Inconvénients :

There is nothing major that I dislike, just a few small issues. I think an update notification would be a great addition, whenever a new update is available the admin could get a notification in the CRM. Another thing that could also use a notification system are emails, it would be great if YetiForce had sound notifications when an email is received.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you for taking the time to leave your amazing review! We're glad YetiForce surprised you. We forwarded your comments about the notifications to the development team.

Pawe
Managing Director (Pologne)
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Splendid software with plenty of features, all very useful in your customer's service.

5,0 il y a 7 ans

Commentaires : Control over customer service process, following AM and helpdesk people tasks.

Avantages :

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

Inconvénients :

Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you for this amazing review, we appreciate all your comments. We're currently working on better documentation for our product.

Tomasz
Educational Centre Manager (Pologne)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Yetiforce is a useful and free CRM

5,0 il y a 7 ans

Avantages :

The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates.

Inconvénients :

It requires advanced server settings which might be problematic if you are working on a shared server.

Réponse de l'équipe de YetiForce

il y a 6 ans

Thank you for the review, we're glad you liked YetiForce.

Arkadiusz
CEO (Pologne)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Reliable, fast, free

5,0 il y a 7 ans

Avantages :

I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since. Great project management features, free support, allows you to enable/disable modules and add custom ones.

Inconvénients :

I think that the documentation should be a little bit more detailed because sometimes I can not find needed information.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you for taking the time to review YetiForce

Alex
Technical Coordinator (Pays-Bas)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and good customer support.

4,0 il y a 7 ans

Commentaires : We use it for our operational process, working with tickets and service contracts.

Avantages :

The flexibility of the system, you can add field in the modules very simple. You can make your own modules very simple.

Inconvénients :

There is no usermanual at this moment, and the PDF module is not that extended. sometimes it's hard to upgrade the system to a new version.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for the feedback, we want to improve our documentation and add the manual this year.

Markus
Managing Director (Thaïlande)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Few words of truth about Yetiforce

5,0 il y a 8 ans

Commentaires : I actively testing and spying of developers activities. Yetiforce is not only loaded with lots of extremely useful modules, but its code has been swept with all residue bad and unnecessary code produced by "older brother". I wish I can move to Yetiforce soon, just waiting for good news about next release.

Avantages :

flexibility and well organized code

Inconvénients :

Should have some easy to manage webforms generator and robust flexible customer portal

Réponse de l'équipe de YetiForce

il y a 8 ans

Thank you very much for taking the time to review our system. We'e put a lot of energy towards coding and getting it work well and in a manner that will meet a diverse set of needs. We like your suggestions for improvement.

Zuzanna
House Manager (Pologne)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Unlimited Power with YetiForce CRM

5,0 il y a 7 ans

Avantages :

It really has amazing functionality once you set it up to fit your business. I have been using it for almost 2 years and there was never a thought to find a replacement for this CRM. Especially that there are modules that aren't free in other systems and you can have an unlimited number of users also for free.

Inconvénients :

Only documentation could be a bit better. Some articles in the documentation can be outdated as the system changes so this can create set up delays.

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for the positive review, we plan to update our documentation this year.

Maciej
Sales Director (Pologne)
Réseaux informatiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great cooperation with YetiForce! They moved our bussines on new level with their software.

5,0 il y a 7 ans

Avantages :

Customization for our needs is splendid! We can create new featrures which we need almost on demand.

Inconvénients :

This software is still evolving, so base configuration and features can be not enough. You can develop almost everything, but in that case you need to know what exactly you want and you have to predict all consequences of that (what is not easy).

Réponse de l'équipe de YetiForce

il y a 7 ans

Thank you very much for your review!