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Les PME en croissance et les plus grandes organisations en expansion.

Notes moyennes

22 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 20,00 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • Salpo
  • http://www.salpo.com/crm/
  • Fondé en 2007

En savoir plus sur Salpo CRM

Le CRM Salpo est au cœur de votre entreprise. Il personnalise vos interactions avec vos clients et prospects et assure la collaboration interne et le partage d'information. Les solutions RGPD intégrées répondent à vos besoins en conformité. Utilisez-le comme un simple outil de vente et de service ou libérez le véritable potentiel de votre entreprise en utilisant ses options de personnalisation pour l'adapter à vos besoins, et tirez-en bien plus que d'autres systèmes CRM.

Salpo CRM - Fonctionnalités

  • Accès mobile
  • Devis et offres
  • Gestion des tâches
  • Gestion du territoire
  • Intégration des médias sociaux
  • Intégration du chat interne
  • Intégration du marketing automation
  • Lead scoring
  • Segmentation
  • Stockage de documents
  • Système de calendrier et de rappel
  • e-mail marketing
Information non fournie

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Avis les plus utiles sur Salpo CRM

Overall a good CRM software, but clunky in places

Publié le 10/05/2017
Jemma A.
Customer Support
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Inconvénients: It can be clunky. I would like to see an over view of my week ahead which isn't available currently.

Réponse de l'éditeur

envoyé par Salpo le 04/01/2018

Hi Jemma,
Thank you for your feedback! We are happy to advise that you can accomplish viewing your week's upcoming tasks using the Communications reporting page. Select to show all Scheduled Communications where you are the Participant. Then use the Date filter and Between criteria option. Marks the dates as: From: 'Today' To: 'Relative to Today,' In the Relative to Today field you can define how far in advance you would like to look. If you select '5 days after today,' you will now view the Scheduled Communications you have recorded to take place over the next 5 days. If you will use this filter regularly, I recommend saving it so you can select the filter name from the Communications filter drop-down instead of re-entering in the criteria each day.
Please do not hesitate to let us know if you would like to review this functionality further!
Thanks again!
Kind regards,
- The Salpo Team

Couldn't live without it

Publié le 11/01/2019
Melanie R.
Head of admin
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Fabulous and wish we'd had it earlier!

Avantages: It's so 'user friendly' alternatives are often very complicated with things that aren't relevant. It's crucial for keeping on top of prospecting and sharing client information across the relevant teams. The look and feel of the whole system ensures all team members continue to use it rather than avoid it as has happened in the past!

Inconvénients: Can't honestly say there's anything we don't like about it to be honest.

Réponse de l'éditeur

envoyé par Salpo le 23/01/2019

Hi Melanie,

Thank you for your review. We are pleased to hear that Salpo enables you to keep on top of leads, and has improved communication between team members.

Thank you,

The Salpo Team

Great software and great team behind it. Always being developed and updated.

Publié le 13/05/2017
Rick N.
Director
Design, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: managing contacts, but mainly liked the ability to see potential business in one place.

Avantages: The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Inconvénients: don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Réponse de l'éditeur

envoyé par Salpo le 03/01/2018

Hi Rick,
Thank you for your feedback! We are happy to report that we will be releasing a mobile app this spring. Keep an eye on our alerts for the most recent product developments!
Thanks again,
- The Salpo Team

Excellent system, but needs some improvements

Publié le 10/05/2017
Annie J.
Admistrator
Télécommunications, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It is the key to running our business in an organised manner.

Avantages: Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Inconvénients: The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Réponse de l'éditeur

envoyé par Salpo le 03/01/2018

Hi Annie,
Thank you for the feedback! If 'next rent review' is a custom field, you are able to filter the list criteria by this field value. In example, show me all reviews in the next week or show me all reviews completed last week. As a date field you can look at dates as today, in relation to today or between specific dates. The dates can be filtered to show less than, less than or equal to, equal to, greater than or equal to, and greater than.
Please reach out to support@salpo.com if you would like to talk through this scenario further.
Thanks again!
Kind regards,
- The Salpo Team

Great CRM with some flaws

Publié le 25/07/2018
Mathieu C.
CDO
Biens de consommation, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We centralized all our communications with customers and suppliers in one place !

Avantages: The reason with went with Salpo is because of the integration with DEAR. It's easy to use, you can connect your emails to it to keep track of all conversation. You can setup leads easily. Customer service is great and they are very helpful and polite.

Inconvénients: There is some flaws with the integration with DEAR, they don't really use the same way to manage contacts and you end up with double contact. We also had some problem with billing but customer service fixed everything.

Réponse de l'éditeur

envoyé par Salpo le 26/07/2018

Thank you for your review, we really appreciate the feedback.

We have now fixed the issue with duplication of contacts, and are continually improving the integration we have with DEAR.

If you need anything further, please reach out to enquiries@salpo.com and we would be happy to help.

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