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Description de Website Toolbox

Créez un forum simple, facile et convivial dans le cloud. Aucun codage ou logiciel requis. Entièrement personnalisable, authentification unique intégrée à votre site web, contrôles de sécurité robustes et monétisation par le biais de frais ou d'annonces. Retrouvez plus d'informations grâce à la visite guidée.

Qui utilise Website Toolbox ?

Website Toolbox est aussi simple ou aussi puissant que vous le souhaitez. Des petits forums pour amateurs à ceux de grandes entreprises telles que Samsung, Whirlpool et JetBlue, tous utilisent Website Toolbox.

Website Toolbox Logiciel - 1
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Website Toolbox Logiciel - 5

Website Toolbox ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Website Toolbox

Website Toolbox

4,5 (118)
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VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
15,00 $US
mois
Version gratuite
Version d'essai gratuite
104
231
4,3 (5 952)
4,2 (5 952)
4,4 (5 952)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Website Toolbox

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,4
Service client
4,5
Fonctionnalités
4,2
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
25%
3
8%
2
1%
1
1%
Nickolas
Publisher & CEO (É.-U.)
Utilisateur LinkedIn vérifié
Édition, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy, Attractive, and Terrific Customer Service

5,0 il y a 4 ans

Commentaires : Just brilliant. The embeddable forum looks like a natural extension of my site. Customers love being able to keep in touch with each other.

Avantages :

I have a group of dedicated users who love forums. I searched for an attractive forum that could be embedded directly into my existing site. Even before the free trial was over, I knew that I would be purchasing from Website Toolbox. The options to make attractive forums really appealed to me, and setting up the forum was a snap. One of my users requested a feature (to embed Spotify playlists). I passed that along to the Dev team. I was told it might take 2-3 months, but they would work on it. Surprisingly, they got the feature built that same day! I was stunned!

Inconvénients :

My moderators can't seem to delete posts.

Réponse de l'équipe de Website Toolbox

il y a 4 ans

Thanks for the wonderful comments! A moderator can delete a post by following these instructions: https://www.websitetoolbox.com/support/how-do-i-delete-a-postreply-49 Please make sure the moderator has the "Delete posts" permission for that category. Feel free to contact the support team if you need any assistance with setting that up correctly!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

WebsiteToolbox for SaaS forums is great.

5,0 l’année dernière

Commentaires : The value for the money is incredible. Especially when we considered the cost of DevOps running our own / hosting our own forums (which we did prior to moving to WebsiteToolbox). They make it so easy, and their servers are always up. We are pleased with the support, and the fact that every time we contact them we get a human on the other end who knows what they are talking about. They have knowledgable staff, kind and considerate. We would highly recommend their solution to any company wanting to have forums (internal or external)

Avantages :

We like the ease of setup and the fact that the forums can be embedded on your own website. We don't use the embed feature (we have in the past with great success). We love the technical support. They are always ready to answer questions. We really love the fact that this seems to be one of a few SaaS vendors that offers Premium Feature Request Estimates and build outs. I really wish other SaaS vendors had this. For this one reason alone - we are pleased with the customizations they've provided.

Inconvénients :

Can be a bit difficult to adjust the CSS and layout of the categories page to just the way we wanted it. We needed custom JavaScript to embed our Vimeo Help Videos (cutting down on our help-desk tickets). The advanced search could be improved just a bit, and they need a few more features around moderation.

Kelly
Web Specialist (É.-U.)
Articles de sport, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Basic Forum

3,0 il y a 2 ans

Commentaires : We used the forums for years until they increased the prices by 900%. Once set up the forums pretty much ran themselves with occasional moderation from us. It had been an affordable, convenient service until it wasn't.

Avantages :

Allowed us to add a forum to our website which would not allow 3rd apps.

Inconvénients :

Management of admins and moderators are a bit confusing. Forum control is separate from the account control.

Réponse de l'équipe de Website Toolbox

il y a 2 ans

Hi Kelly! To help you achieve your goals, we decided not to increase your forum subscription's cost over the past 18 years that you have been our client even though our pricing plans have increased several times over the years. As we emailed you recently before the increase, to be able to continue to ensure great results for customers like you, your monthly price was modestly increased. It was not increased anywhere near 900%. The pricing plan you're on still represents a 50% discount on the pricing plans we currently have for new clients. I'm sorry that we were not able to keep you on the same pricing that you were paying 18 years ago. Our costs have increased since then, and we've added many new themes and features over the years. This update will allow us to deliver even more value for your subscription. We appreciate your business and are glad that we were able to provide the platform that you could grow your forum on. Your forum does support app integration via Zapier.

Linda
Education Coordinator (Canada)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fantastic online support for a forum that is so Clear and Simple to Set Up and Use

5,0 il y a 4 ans

Commentaires : The main benefit is in building an interactive online learning community.
Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.

Avantages :

This Discussion Forum can easily be organized according to 3 levels (and more if you want to get more complex). This makes it so easy for us to organize discussions that follow our course curriculum. The website toolbox staff provide fantastic online support.

Inconvénients :

Although it is possible to create different user groups and run two or more separate discussion forums with the same account - this is cumbersome and stressful. So we have arranged at custom alternative with Website Toolbox.

Tanya
Graphic / Web Designer (É.-U.)
Art/artisanat, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very strong forum utility with outstanding customer support

5,0 il y a 5 ans

Commentaires : We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced in 20+ years as a web developer - highly responsive, very knowledgeable, does not drop the ball on issues. Any questions I've had have been answered promptly and thoroughly, any issues have been rectified. Our website is well over 500 pages, with full e-comm and locator functionality - of the four main components I deal with in managing the project, Website Toolbox's user forum is the least costly, least time consuming, highest performing component, hands down.

Avantages :

Features, ease of use, simplicity of admin console, cost, customer support , ability to customize

Inconvénients :

Not applicable - it checks all the boxes in terms of what we need and then some, and far exceeds expectations on customer support.

Réponse de l'équipe de Website Toolbox

il y a 5 ans

Wow! Thanks for those extremely kind words Tanya! It's reviews like yours that make all of the hard work worth it! :)