Description de Less Paper

Less Paper Co. crée des systèmes de gestion des interventions, des ordres de travail et de planification sur mesure pour aider les entreprises de maintenance sur site à être plus efficaces au bureau comme en intervention. L'éditeur vous permet de choisir les fonctionnalités dont vous avez besoin pour bénéficier d'un système d'ordres de travail sur mesure introuvable chez nombre de concurrents.

Qui utilise Less Paper ?

Less Paper Co. offre principalement ses services aux entreprises de maintenance (sur site ou non), mais peut également créer des systèmes adaptés à d'autres secteurs.

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Avis sur Less Paper

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,8
Service client
5,0
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
86%
4
14%
Doug
Doug
President & CEO (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It's hard this product in only a few words. These guys are hands down THE BEST.

5,0 il y a 5 ans

Commentaires : Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us. One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures. We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.

Avantages :

A TRULY customized product built for your specific needs. In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need. Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get an email telling me they have a solution and when it will be implemented. I looked at many other SAS vendors and all had "one size fit's all" products or required me to buy expensive add on modules to get the software to perform as a I needed. With Less Paper, I was able to specify what I needed, what I didn't and it was all implemented in a timely, professional manner. These guys know what they are doing, they work hard at it and they are always there to answer my questions or help me with my next "do you think we could do this?" moment. I really can't say enough about this product. It's like having a magic wand and being able to create whatever functionality you can dream up. If you are looking for a reasonably priced, CUSTOM product that allows you to make changes and updates as you find the need for them, this is your product.

Inconvénients :

Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one). Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to.

Réponse de l'équipe de Less Paper Co.

il y a 5 ans

Thanks for your kind words, Doug! Please let us know if you have any changes or additions you would like in the future.

Mark
owner (É.-U.)
Construction, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awsome product!

5,0 il y a 2 ans

Commentaires : I would highly recommend Less Paper for your development of software for your needs.

Avantages :

I have been looking for a long time for a company that will work my company's needs. Most other developers want to question my decisions as a owner or try to talk me out implementing changes in the software that I have asked for because it may be difficult or they just don't want to try. As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.

Inconvénients :

I'm not sure I have any cons since every request I have made from Less Paper has been met with acceptance.

Jackie
Jackie
Business Process Strategist (Canada)
Utilisateur LinkedIn vérifié
Conseil en gestion
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing experience from start to finish. Customer service has been fantastic, communication great.

4,0 il y a 5 ans

Commentaires : Saves a lot of time and helps to streamline core operations. Aids in customer communication.

Avantages :

It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate.

Inconvénients :

It was tough to get a feel for the software when there was no demo available. Also, an app would be great but being that it's custom-built that would put costs up.

Réponse de l'équipe de Less Paper Co.

il y a 5 ans

Hi, Jackie - Thanks for the review! We do have native apps in development for Android & iOS that are wrappers for our custom systems to allow our clients easier access to their systems and to provide more features. We'll reach out when they're available! Thanks again! - Darren Jett

Elena
Teacher (É.-U.)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Green and sustainable

5,0 il y a 3 mois

Avantages :

I love this product because it is sustainable and reduce the use of paper. You can see easily your documents storage in your smartphone.

Inconvénients :

I enjoyed all the functions of this application

Hilario
Manager, Service Administration (Canada)
Machines, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Berg Chilling systems Inc

4,0 il y a 3 ans

Commentaires : -Very good customer support
- Willing and able to make changes to the system

Avantages :

-System is very customizable. -Links to Quickbooks -Tablet and phone compatibale

Inconvénients :

-web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences)