15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Cloudbeds
Description de Cloudbeds
Cloudbeds est une suite de gestion hôtelière conviviale qui offre aux hôteliers et aux hôtes une solution centralisée pour les aider à gérer leur propriété simplement et efficacement. Avec Cloudbeds, vous disposez d'un seul identifiant et d'un seul système toujours synchronisé. La suite comprend un système de gestion d'hébergement, un moteur de réservation, un gestionnaire de canaux avec plus de 300 connexions, un outil de gestion des recettes et les paiements. Bénéficiant de la confiance de milliers d'hôtes dans plus de 148 pays, cette solution aide les clients à obtenir plus de réservations et des convives plus satisfaits.
Qui utilise Cloudbeds ?
Cloudbeds est conçu pour améliorer la vie des propriétaires indépendants, y compris, mais sans s' y limiter, les hôtels, auberges, chambres d'hôtes, bed and breakfasts, locations de vacances, appartements, terrains de camping et plus encore.
Cloudbeds ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Cloudbeds
Alternatives à Cloudbeds
Avis sur Cloudbeds
Un super PMS avec qq petites lacunes qui devraient être rapidement résolues ....
Avantages :
Fiabilité Rapports détaillés Déploiement sur plusieurs PC Channel Manager Le support avec réponses détaillées sous 24H!
Inconvénients :
Quelques ponts faible Que ce soit dans les rapports sur ADR, RevPar, Occupancy, il est impossible d'avoir directement des valeurs annuelles (Totaux annuels et % annuels). Les ADR et RevPar somment de manière indifférenciée les prix des chambres avec commission OTA à payer (ex Booking.com) et les prix des chambres avec commission déjà payées (ex Expedia/Hotels.com). Il y a un page web spéciale pour écrire des "Product ideas" qui n'est plus mise à jour par Cloudbeds depuis 9 mois et aucune des suggestions n'est prise en compte.
Réponse de l'équipe de Cloudbeds
l’année dernière
Thank you so much for taking the time to leave us such an amazing review. We truly appreciate your feedback and are happy that you expressed the concerns. Thank you for giving us the details and while we work on updating our Ideas board, please do not hesitate to send them over at support@cloudbeds.com - our support team are more than happy to discuss with you on this matter.
Overall recommended but hope you can make some improvements
Avantages :
the PMS and UX. Easy to use for everyone. Set up is easy and flexible. Integrations are useful
Inconvénients :
the Booking Engine - not flexible enough. PIE - trialled but the rate shopper took the wrong rates, not BAR so rate shopping comparison was useless to us.
Alternatives envisagées :
Cloudbeds, easy to use, very functional.
Commentaires : My hostel is listed with several reservation agencies, every time there is a reservation, I need to go to all of the other agencies and close that room. It is very time consuming and cumbersome, however, if I don't I risk overbooking a room. With cloudbeds the process is automatic and instant (within a minute).
Avantages :
It took me less than 5 minutes to teach my employee everything they need to be efficient in the program. It is extremely easy to switch languages depending on who the user is. It is organized in a thoughtful way. Creating reservations form, for example, can be accessed from various screens.
Inconvénients :
There are some areas where I would like to be able to set my own default. For example, when I go to the reservations page (all reservations historically and current), there is a filter which quickly gives me just the current unfulfilled (future) reservations. I would like that to be the default filter. I cannot set it as default. There are other similar filters.
Réponse de l'équipe de Cloudbeds
l’année dernière
Thank you for sending us an amazing review. We are happy to hear that the core features and functionality of our system are serving its purpose - which was our main goal when delivering an industry-standard product focused on the customer needs. With regards to the feedback, would you be able to let us know more via https://ideas.cloudbeds.com/ideas/new? Our product team monitors this page and your input is always appreciated.
Alternatives envisagées :
Thieves
Avantages :
They are not reputable and allow others to transfer your account with authorizing
Inconvénients :
THIEVES, they allowed someone to transfer my account without my approval and authorization. STATING THEY HAD "documents" THERE ARE NO DOCUMENTS, NO APPROVAL, NO AUTHORIZATION, they have gone against their own company policies. The person they transferred my account stole this and CLOUDBEDS ALLOWED it.
Alternatives envisagées :
Great all-rounder with a rapid rate of feature updates.
Commentaires : Great - probably the leader in the PMS space. You get what you pay for!
Avantages :
Ease of use and integrations with OTAs. Rapid rate of feature udates.
Inconvénients :
It's very expensive and somewhat glitchy at times. Missing native Xero/Quickbooks accounting integration.
Réponse de l'équipe de Cloudbeds
il y a 3 mois
Hi Llyr, Thank you for taking the time to share your feedback about the ease of use and integrations with OTA's. We appreciate it! Regarding the pricing and integrations, would you be open to discussing more? Please email support@cloudbeds.com and reference this review. Someone from our leadership team would be happy to speak with you. Cloudbeds
