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Zoiper
Description de Zoiper
Conçue pour les entreprises de toutes tailles, cette plateforme softphone permet de passer des appels audio et vidéo avec de nombreuses fonctionnalités.
Qui utilise Zoiper ?
Plateforme softphone personnalisée avec VoIP, disponible sur le web et sur site, qui permet aux particuliers, ainsi qu'aux entreprises de toutes tailles, de passer des appels audio et vidéo avec des fonctionnalités de transfert d'appel, etc.
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Zoiper
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Alternatives envisagées précédemment :
Zoiper - One of the best sip clients ever seen!
Commentaires : Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful!
Avantages :
Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down.
Inconvénients :
All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager )
A more than acceptable and functional softphone
Commentaires : The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you have to restart. It is a very good softphone type software option and meets the expectations for which it was installed. It should be noted that the interface is much better than the vast majority of its competitors for Linux.
Avantages :
The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account. The program has a very clean and well-designed interface where the user can see the information they need at all times, from the internal number of their account, to the buttons to dial phones and view the history. The sound quality is very good.
Inconvénients :
In the free version for Linux, a previous poster appears that encourages you to buy the PRO version. The poster is a bit annoying because there are times when the program is branded. The double panel to select the on-screen keyboard often leads to confusion because users try to dial a number in the current call but realize (late) that they are using the other keyboard and that for that reason the phone did not answer. .
Alternatives envisagées précédemment :
No support and developers don't know or care what they are doing.
Commentaires : After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP!! And now it has even more problems than it used to have!! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?!?!
Avantages :
It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out.
Inconvénients :
1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?!?!? 5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer. 6. Bluetooth volume and integration is just terrible. 7. Zoiper cannot deal with a VPN connection on the phone!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong!!
Excellent product endpoint connectivity tests.
Commentaires : Overall experience is good and as a free user it is the best product out there.
Avantages :
The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!). Zoiper has an easy way to test call connectivity and User interface is also quite helpful in understanding.
Inconvénients :
They should improve deployment steps as it is not helpful in understanding. We had to take help of DevOps and technical team just for installing it.
Best soft SIP client with good user experience
Commentaires : My industry was facing communication problems, from where an employee will have to move from one block to another. I recommended Zoiper to my industry because it is free, reliable and it worked well on Asterisk (PBX). As such employees in my industry used it for day-to-day communication as well reducing cost on phone calls.
Avantages :
I really do like this software: -Zoiper is a free software is stable fantastic!!! and it is available for all operating systems. -It can be used on both computers and mobile phones, making it convenient for me and other employees in my industry even students to communicate on any device we chose. -I was able to download it for free and the downloaded file and mobile application is not heavy. -Thanks to Zoiper I am able to have conference calls with my team members and other employees. -With Zoiper, I keep track of my call history. One thing that amazed my team members and I is that we are able to record calls, so amazing!! this functionality has aid our secretary. -One important aspect, there are no advertisement (adds) on Zoiper, so relieving.
Inconvénients :
-At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards
