17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de Bria
Softphone primé conçu pour utiliser au mieux l'IP-PBX de votre choix. Faire l'expérience d'appels audio/limpides, que ce soit dans votre bureau ou en déplacement. Escalade des appels avec des fonctions de transfert d'appel et de maintien d'appel faciles. Organiser des réunions avec des appels audio/vidéo multivoies. Besoin d'une réponse rapide ? Envoyer des messages instantanés aux contacts et partager des documents. Bria est conçu pour rendre la téléphonie sur IP simple, mais capable de devenir une solution unifiée de communication d'entreprise.
Qui utilise Bria ?
Collaboration d'équipe pour les PME. Les agents du call center pour les bureaux d'aide. Communications unifiées pour les entreprises. Bria sert les entreprises en les aidant à tirer le meilleur parti de leurs installations de téléphonie IP.
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My Bria Experience
Commentaires : I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was so easy to deal with it, features of this app was so awesome as well.
Avantages :
One of the most thing I like about this app is that it is so easy to use, user interface was very appealing and even if you're a newbie I'm sure you can easily adapt to this software
Inconvénients :
I can't think of any reason on why should I dislike this app. My overall experience on this software is great
Bria Teams Works Almost Perfectly (Fix)
Commentaires : I've tried other voip software apps including browser based, and Bria Teams is the best in my opinion because it makes my job easy to provide simply great service to our customers.
Avantages :
This is my favorite phone software for helping our customers at Kalos Services Inc. Simply Great HVAC Service in Clermont, Florida. The reason we like it so much is because of it's ease of use and the ability to warm transfer our callers.
Inconvénients :
I had issues with the software freezing when I allowed the call log fill up. I highly recommend deleting your call log on a daily basis. There is an option for exporting your call history prior to deletion if you need to retain a record.
Réponse de l'équipe de CounterPath
il y a 5 ans
Thank you for the amazing feedback. It's always great to hear that our product helps you provide great service to your customers.
Works but application design is mediocre.
Avantages :
The call quality is clear, works as designed and I have not had any bugs using it at all. Works great for incoming calls.
Inconvénients :
The interface drives me a little mad. The first feature that drives me crazy is that the keys on the application will move... I may be on a call or trying a second number after dialing a first and the application's keypad will move up. This causes me constantly to hit the wrong keys. I would never design this to move or at least have a lock function. Secondly the time out function is way too quick when dialing. I will be listening to a voicemail and typing in the number given, and it tries to auto dial the number if there is a pause of more than a couple seconds. Then I have to cancel and start over again. I haven't found an option to change this time or turn it off.
Réponse de l'équipe de CounterPath
il y a 4 ans
Michael, thank you for taking the time to write a review, we're happy to know you've been having great quality calls with Bria. I'll forward your feedback regarding interface to our Product Team. For technical issues please reach out to our Technical Support team, tickets are submitted online at https://support.counterpath.com/hc/en-us/requests/new
Alternatives envisagées précédemment :
Bria unifies communication with quick and easy provisioning
Commentaires : Bria's mother company built X-lite a powerful feature rich SIP client. They have taken SIP/VOIP telephony to the next level with their unified login/provisioning system and group connectivity.
Avantages :
Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users. One login gives the user access to all their SIP accounts on different devices. With a mobile or home bases workforce it simplifies connectivity.
Inconvénients :
I'd love to see speed dial buttons and I'd like to see an ability to dial dtmf tones while in a call by pasting them rather than by typing them. I'd like to see an easier way to bring the Bria Client "to the front" with one button.
Réponse de l'équipe de CounterPath
il y a 4 ans
Thank you for taking the time to provide your feedback. I'm happy you like the provisioning feature and the Bria Interface. I'll bring your feedback to our Product team.
Bria connects our team
Commentaires : Our company benefits from Bria software so much. With it's outstanding service and features it makes our team connected throughout the day
Avantages :
Bria is so easy to use and administer. I'm also the one who setup this software among our team and it is so easy to install and configure. The design of this software is second to none. Kudos to the whole development team
Inconvénients :
If they can provide mobile development or application, it will be perfect as we are now using also our phone on day to day work